Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1143 posts

Uber Geek
+1 received by user: 69


Topic # 222955 5-Sep-2017 13:17
Send private message quote this post

I've had two people that regularly text me say that I've not received their text messages. Both of them, and myself, are on Vodafone and our phone numbers have only ever been on Vodafone (eg. we haven't ported them from another provider). All the phones are Android.

 

Both people have shown me their phones and the missing messages, with a sent date/time, and I've checked that I have no messages on my phone from them that match.

 

The issue seems to be intermittent, whenever these people have complained I've asked them to send a message while I'm standing there and the messages always come through (much to their annoyance!)

 

Does Vodafone provide a log of text messages somewhere that I can check to see if VF thinks it sent the message on to my phone or something like that?

 

I know text messages are old fashioned and most people would suggest that I just use a messaging app, but I only receive text messages from a few people and don't want to waste the space on my phone for an app that might only get used a few times a week.


Create new topic
1254 posts

Uber Geek
+1 received by user: 764

Trusted
Subscriber

  Reply # 1858942 5-Sep-2017 13:21
Send private message quote this post

Any party using iPhone's? Look at the colour of the SMS sent and I suspect it's gone via imessage

Linux

Edit: Android I see from your post logs are kept but you need to log a fault ticket with example times / date and as many examples as possible

2476 posts

Uber Geek
+1 received by user: 551

Trusted
Subscriber

  Reply # 1858943 5-Sep-2017 13:24
One person supports this post
Send private message quote this post

1) It could be someone has swapped from an iphone (using imessage) to another phone that does not support it.  That person needs to un-enroll (via apples site) from imessage.

 

2) Move away from SMS/Text, it's not reliable at all, use facebook messenger or a 3rd party app that shows it has been delivered to the person.


 
 
 
 




1143 posts

Uber Geek
+1 received by user: 69


  Reply # 1858946 5-Sep-2017 13:32
Send private message quote this post

Thanks for the sugegstions guys!

 

One of the other people has never had an iPhone (nor have I) and the other had an iPhone about 6 or 7 years ago but since then has always had Android phones.

 

I'll look into reporting it to Vodafone. I don't know why it should be unreliable, isn't there some retry mechanism used to get around phones being unavailable for receiving? If it only tried to deliver the message once then I can see how messages might go missing, but surely it would retry a number of times before giving up?


2476 posts

Uber Geek
+1 received by user: 551

Trusted
Subscriber

  Reply # 1859019 5-Sep-2017 14:46
One person supports this post
Send private message quote this post

It can be a number of things from the interconnection between telcos, being between sites and the god awful Vodafone no voice/text when your jumping between 2g/3g/4g.
As all telcos have delivery messages turned off in NZ it is much easier to just move away from sms

2019 posts

Uber Geek
+1 received by user: 168


  Reply # 1859032 5-Sep-2017 15:02
Send private message quote this post

Have had 2 phones on same (different from this) provider and presumably same cell site have AWOL messages between handsets standing beside each other. And unfortunately the answer to investigate is usually the same, its an uncontrolled/un-monitored non guaranteed delivery service :/

 

Mine on FV have store/send as home is a black hole of north Kaiapoi until 200m down the road which can sometimes turn into a 6hr delay

 

Its as bad as faxes and doctors/clinics however. Just cant let it go and rely on em too much.




1143 posts

Uber Geek
+1 received by user: 69


  Reply # 1859037 5-Sep-2017 15:16
Send private message quote this post

Hmm, looks like the answer is to switch to a messaging app, and try to get my two contacts to use the same one as me. I did have Facebook Messenger on my only phone but removed it when people said it was guilty of really slowing down phones and eating up memory. My latest phone is more powerful so maybe I'll reinstall it.


2019 posts

Uber Geek
+1 received by user: 168


  Reply # 1859041 5-Sep-2017 15:18
Send private message quote this post

MurrayM:

 

Hmm, looks like the answer is to switch to a messaging app, and try to get my two contacts to use the same one as me. I did have Facebook Messenger on my only phone but removed it when people said it was guilty of really slowing down phones and eating up memory. My latest phone is more powerful so maybe I'll reinstall it.

 

 

That it does. There is a lite version now.

 

But l tend to advise people knowing my cover is rubbish to email me. There's usually always wifi/data and a mobile being looked at far too much than it should (dam you social world) and a chime on an email is likely to get my attention over a non delivered SMS due to no network


1254 posts

Uber Geek
+1 received by user: 764

Trusted
Subscriber

  Reply # 1859047 5-Sep-2017 15:24
Send private message quote this post

tripp: It can be a number of things from the interconnection between telcos, being between sites and the god awful Vodafone no voice/text when your jumping between 2g/3g/4g.
As all telcos have delivery messages turned off in NZ it is much easier to just move away from sms


Rubbish moving between the different technology 2G 3G 4G you lose connectivity,

Linux

1254 posts

Uber Geek
+1 received by user: 764

Trusted
Subscriber

  Reply # 1859048 5-Sep-2017 15:26
Send private message quote this post

Another issue is multi part SMS on some handsets have a issue so this is SMS over 160 characters or if the SMS has one of those stupid emoji icons

Linux

2476 posts

Uber Geek
+1 received by user: 551

Trusted
Subscriber

  Reply # 1859063 5-Sep-2017 15:41
Send private message quote this post

MurrayM:

Hmm, looks like the answer is to switch to a messaging app, and try to get my two contacts to use the same one as me. I did have Facebook Messenger on my only phone but removed it when people said it was guilty of really slowing down phones and eating up memory. My latest phone is more powerful so maybe I'll reinstall it.



Messenger lite is your friend. It's in the play store :)



1143 posts

Uber Geek
+1 received by user: 69


  Reply # 1859064 5-Sep-2017 15:42
Send private message quote this post

tripp:
MurrayM:

 

Hmm, looks like the answer is to switch to a messaging app, and try to get my two contacts to use the same one as me. I did have Facebook Messenger on my only phone but removed it when people said it was guilty of really slowing down phones and eating up memory. My latest phone is more powerful so maybe I'll reinstall it.

 



Messenger lite is your friend. It's in the play store :)

 

Thanks, I'll check it out.


2476 posts

Uber Geek
+1 received by user: 551

Trusted
Subscriber

  Reply # 1859066 5-Sep-2017 15:45
Send private message quote this post

Linux:
tripp: It can be a number of things from the interconnection between telcos, being between sites and the god awful Vodafone no voice/text when your jumping between 2g/3g/4g.
As all telcos have delivery messages turned off in NZ it is much easier to just move away from sms


Rubbish moving between the different technology 2G 3G 4G you lose connectivity,

Linux


You may say it rubbish but it's the reason why I and a number of others on here have moved from Vodafone. I could be sitting next to my desk phone and call my mobile and it would go to voicemail. Have people next to me and send a sms and I would not get it. This is with it showing full bars for coverage.

I only had this issue on Vodafone with different phones and Sims.
Only way to fix it was rebooting the phone or airplane mode and back out.


1254 posts

Uber Geek
+1 received by user: 764

Trusted
Subscriber

  Reply # 1859073 5-Sep-2017 15:49
Send private message quote this post

tripp:
Linux:
tripp: It can be a number of things from the interconnection between telcos, being between sites and the god awful Vodafone no voice/text when your jumping between 2g/3g/4g.
As all telcos have delivery messages turned off in NZ it is much easier to just move away from sms


Rubbish moving between the different technology 2G 3G 4G you lose connectivity,

Linux


You may say it rubbish but it's the reason why I and a number of others on here have moved from Vodafone. I could be sitting next to my desk phone and call my mobile and it would go to voicemail. Have people next to me and send a sms and I would not get it. This is with it showing full bars for coverage.

I only had this issue on Vodafone with different phones and Sims.
Only way to fix it was rebooting the phone or airplane mode and back out.



You have described something 100% different to the above

Linux

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Chow brothers plan to invest NZ$100 million in technology
Posted 24-Sep-2017 16:24


Symantec protects data everywhere with Information Centric Security
Posted 21-Sep-2017 15:33


FUJIFILM introduces X-E3 mirrorless camera with wireless connectivity
Posted 18-Sep-2017 13:53


Vodafone announces new plans with bigger data bundles
Posted 15-Sep-2017 10:51


Skinny launches phone with support for te reo Maori
Posted 14-Sep-2017 08:39


If Vodafone dropping mail worries you, you’re doing online wrong
Posted 11-Sep-2017 13:54


Vodafone New Zealand deploy live 400 gigabit system
Posted 11-Sep-2017 11:07


OPPO camera phones now available at PB Tech
Posted 11-Sep-2017 09:56


Norton Wi-Fi Privacy — Easy, flawed VPN
Posted 11-Sep-2017 09:48


Lenovo reveals new ThinkPad A Series
Posted 8-Sep-2017 14:37


Huawei passes Apple for the first time to capture the second spot globally
Posted 8-Sep-2017 10:45


Vodafone initiative enhances te reo Maori pronunciation on Google Maps
Posted 8-Sep-2017 10:40


Voyager Internet expand local internet phone services company with Conversant acquisition
Posted 6-Sep-2017 18:27


NOW Expands in to Tauranga
Posted 5-Sep-2017 18:16


Windows 10 Fall Creators Update coming Oct. 17
Posted 4-Sep-2017 14:10



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.