It didn't register successfully so I thought I would wait until this morning to call the helpdesk. I called 0800 123 456 at around 8am but I had to go to work after waiting about 23 minutes. Is this the correct number to call? I would hate to have to go through such long wait times again just to let the VFX people know my new MAC address.
I am assuming that the reason why it didn't register successfully is because I had changed my device. Is this indeed the case?