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3 posts

Wannabe Geek


Topic # 223198 18-Sep-2017 21:07
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I have just installed a TP-Link AC1900 router on Vodafone Fibre X cable & checked all the WAN & LAN settings in the old HG659. Programmed up the AC1900 but no internet. Rang Vodafone & they told me the DNS settings are different for 3rd party routers & gave me the new settings. No go. Did a firmware upgrade & rebooted still no internet. Has anyone had a similar issue? Ive even had an IT friend remote in & checked settings on both routers & he is scratching his head too. Thanks in advance


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Uber Geek
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  Reply # 1868262 18-Sep-2017 21:52
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You did set the VLAN? (Should be under IPTV)


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  Reply # 1868321 19-Sep-2017 07:14
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Isn't fibreX just DHCP? If so there is no need to set DNS as it's handed out automatically.

 

 


 
 
 
 


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Geek
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  Reply # 1868351 19-Sep-2017 08:09
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you need vlan10 set on the WAN port (assuming the router supports vlan10 tagging on the WAN)


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Ultimate Geek
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  Reply # 1868373 19-Sep-2017 08:50
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Have a look in Network/IPTV/Internet VLAN ID. My tp-link firmware would not support a value of 10 (minimum value 16), but TP-link had an updated firmware that did. If your firmware won't support a VLAN ID value of 10 just contact TP-Link support and see if they have an alternative firmware that does support VLAN ID values of 10.




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Wannabe Geek


Reply # 1868818 19-Sep-2017 19:18
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Thanks for your replies. Ive just been informed by a friend who had the same issue to set VLan tagging to 10. Will give it a try & post a reply




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Wannabe Geek


Reply # 1868863 19-Sep-2017 21:13
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Thanks again to all your replies

 

I had a static IP on my old HG659 but on the new AC1900 it needs to be set to Dynamic

 

Also set the V-lan tagging to 10 & all working twice as fast as the HG659

 

I'm on Fibre-x 200 over cable & was getting max 136Mbp down & now getting 199Mbp downwink


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  Reply # 1868903 20-Sep-2017 05:50
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given the hg659 is capable of 900+mbps something must have been configured wrong or something in your network was holding it back.


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  Reply # 1868908 20-Sep-2017 07:07
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As mentioned above the HG959 is one of the few routers on the market that can route 1Gbps symmetrically. I'd actually be surprised if the TP-Link can get close to the performance of the HG659,  most can only handle around 500-600Mbps.

 

Those speeds before would indicate an issue with your internal network or the fact those speeds are over WiFi which has so many variables it can't be used for testing.

 

 


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