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  Reply # 1873781 27-Sep-2017 18:11
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Horseychick:

 

Its the grammar that offends me in the email

 

sealed

 

Absolutely.  The whole thing is a mess and reads like it's written by someone still at school.


bmt

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  Reply # 1873874 27-Sep-2017 21:51
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sbiddle:

 

Linux: @mikehales is VodafoneNZ aware of these issues I am also trying to open this months invoice in the My Vodafone App and getting invalid format

Linux

 

Not to mention since the app was updated about a couple of months ago it crashes when you actually click on "view bill". Clearly the QA is pretty crap and I can't believe this isn't fixed since it's obviously something lots of people use.

 

To view the bill (which doesn't actually work anyway since it's saying invalid format) you have to click on "pay bill" and then "view latest bill".

 

 

 

 

 

 

 

 

Doesn't work for me.


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  Reply # 1873910 27-Sep-2017 23:54
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What error message do you get?

Linux




Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1873925 28-Sep-2017 05:39
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I have no problems with the Vodafone app on Iphone, I can view, email etc. the bill.


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  Reply # 1874053 28-Sep-2017 11:54
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@linux

 

Just on that invalid format - when did you get this? A fix for Android and iPhone went in 22nd, so good to get info on when and what platform?





Channel Manager, Help & Support @ Vodafone NZ


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  Reply # 1874057 28-Sep-2017 12:02
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@mikehales I have just moved from Prepay to On account and this is the very first invoice I am trying to view

Samsung S8+ 7.0

Linux

Edit: Just tested now and still getting same error




Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1874064 28-Sep-2017 12:19
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@linux, thanks and sorry about that





Channel Manager, Help & Support @ Vodafone NZ


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  Reply # 1875033 30-Sep-2017 11:07
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haha my vodafone mobile invoice thru the email is all on a yellow colour 

 

very interesting colour

 

jacky


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  Reply # 1875107 30-Sep-2017 14:36
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Meanwhile, in the Caribbean massive hurricanes killed hundreds, 10’s of thousands are homeless, and billions of dollars are need to restore the devastation.




BlinkyBill

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  Reply # 1875146 30-Sep-2017 16:02
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BlinkyBill: Meanwhile, in the Caribbean massive hurricanes killed hundreds, 10’s of thousands are homeless, and billions of dollars are need to restore the devastation.

 

@Blinkybill this is way off topic if you want to try and save the world start another thread

 

Linux





Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1875149 30-Sep-2017 16:25
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bmt

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  Reply # 1875684 1-Oct-2017 20:26
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Still unable to view my bill. Not paying it until I can since I have just changed plans and my bill has definitely changed. If Vodafone tries to ping me the $17+ for late payment I will refer them to this thread and point out at least someone at Vodafone was aware of the issue and it is still as yet unfixed. 

 

 


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  Reply # 1875696 1-Oct-2017 20:33
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bmt:

 

Still unable to view my bill. Not paying it until I can since I have just changed plans and my bill has definitely changed. If Vodafone tries to ping me the $17+ for late payment I will refer them to this thread and point out at least someone at Vodafone was aware of the issue and it is still as yet unfixed. 

 

 

 

 

 

 

They will for sure ping you extra $$$$

 

I pay extra $$$$ to get my invoice by mail....so I guess if you get it free you expect poor service...j/k

 

We all know by know that VF seldom does anything right.


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  Reply # 1875790 2-Oct-2017 06:14
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michaelmurfy:

 

Never actually got my bill by email... 

 

 

Mine was in my junk mail filter on Hotmail.


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  Reply # 1875800 2-Oct-2017 06:55
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bmt:

 

Still unable to view my bill. Not paying it until I can since I have just changed plans and my bill has definitely changed. If Vodafone tries to ping me the $17+ for late payment I will refer them to this thread and point out at least someone at Vodafone was aware of the issue and it is still as yet unfixed. 

 

 

 

 

@bmt you can view your bill in ' My Vodafone ' via www.vodafone.co.nz saying you refuse to pay cause you can't view it in the App is not really an excuse

 

Linux





Ex JohnR VodafoneNZ 17 years 4 days

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