Bad batch of HG659’s ?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Bad batch of HG659’s ?

1 | 2

chevrolux

4962 posts

Uber Geek
Inactive user

#1892834 30-Oct-2017 21:45

As an "IT professional" I will refuse to set up or support anything I haven't supplied - there is just way way too many cheap crap options out there now. It amazes me the amount of professional firms that will keep working with isp supplied rubbish - but then come and whinge on here about it. Look at the thread about the 2wire router - those things must be pushing ten years old now.

Businesses demand a a business grade device. Although the 659 works fine in a lot of places, it is for a residential situation. If you need Wi-Fi in a business for anything remotely important, put in a proper AP. Or tell your client, that's as good as it gets from the built in Wi-Fi.

Wise

Send money globally for less with Wise - one free transfer up to NZ$900 (affiliate link).

hio77

'That VDSL Cat'
12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

Subscriber

#1892864 30-Oct-2017 23:48

mobiusnz:

Anyway - Its a sheepish return to admin it was "user error" in a way but in all my years I've never experienced channel interference flat out refuse to accept the key (It didn't accept it and fail to connect - It just kept indicating the PSK was wrong).

glad to see you found the answer, also a few interesting insights you have pointed out there :)

as others have said, the RSP supplied modem is an acceptable mix between price, performance and quality.

Quite honestly, it is hard to fit a better product to meet all the categories.

For anything larger than a small business, I'd personally say the HG659b could outgrow it's wifi capabilities.

There is a software implementation which also makes it not the greatest of options for large device counts.

If a larger business want's something that can be tested, polled, remotely fixed etc i'd be pushing towards the options digital offers.

being where i'm at and what i do, it's hard for me to comment on the modems without it being read into too much.

oh, and checking for interference on channels is just one part of the puzzle as mentioned above, but when Businesses calls in regarding this to the helpdesk you are even more blind.

you know, The current channel auto has allocated, and that is it.

chevrolux: As an "IT professional" I will refuse to set up or support anything I haven't supplied - there is just way way too many cheap crap options out there now. It amazes me the amount of professional firms that will keep working with isp supplied rubbish - but then come and whinge on here about it. Look at the thread about the 2wire router - those things must be pushing ten years old now.

Businesses demand a a business grade device. Although the 659 works fine in a lot of places, it is for a residential situation. If you need Wi-Fi in a business for anything remotely important, put in a proper AP. Or tell your client, that's as good as it gets from the built in Wi-Fi.

i still shudder when i see 57495245 in the chipset flag...

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

tdgeek

29578 posts

Uber Geek

Trusted

Lifetime subscriber

#1892866 31-Oct-2017 00:01

mobiusnz:

Going to own up to something here - There was nothing "wrong" with them both - They just seem REALLY LOUSY at picking available channels - Took them back to the Office and they connected fine. I did actually try another channel while onsite and it didn't work but it wasn't very scientific - I just went for one of my go to channels on the 2.4 and it still wouldn't connect. I wouldn't expect the wifi to be any busier there than a lot of commercial area's but I have before had an HG659 that on auto was picking a frequency where it topped out at 2Mbps download on a 100/20 Fibre connection. Quick channel change to manual and it ran well.

Strange to be interference though as I couldn't get a phone to connect standing right beside the router in a room with no other wifi equipment in close range.

Anyway - Its a sheepish return to admin it was "user error" in a way but in all my years I've never experienced channel interference flat out refuse to accept the key (It didn't accept it and fail to connect - It just kept indicating the PSK was wrong).

I don't know why they don't provide something decent - Its in their interest to have clients running supplied equipment for ease of support so why not provide something good.

Perhaps a 9.9/10 top quality router ( See @michaelmurphy ) for just another 50c?

Take the free ISP router, file it away as a spare and spend LOTS on the best of the best, easy.

1 | 2