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'That VDSL Cat'
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  Reply # 1889259 25-Oct-2017 12:42
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MikeHales:

 

@hio77

 

Dedicated to the Smart Connect plan but not doubt will help if asked.

 

Link to Smart Connect page from https://www.vodafone.co.nz/help/ (+ more to follow later this week)

 

Smart Connect page - https://www.vodafone.co.nz/help/broadband-and-tv/smart-connect/ and chat link on that page.

 

 

 

 

Aha. the giant modem... user error!

 

Didn't jump out at me... "smart connect" was looking for "chat" or "Live" or something!

 

 

 

Dedicated to smart connect sounds risky, Assumption that folk will jump over or an expectation of large wait times.

 

I'll sniff about them though, if they can impress me... They certainly have my business. I dislike phonecalls, Helpdesk can't seem to identify my voice, always throws me straight into an unimpressed state. (I worked a half a year in callcenter never having this issue, nor do our offshore team miss it)





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  Reply # 1891893 28-Oct-2017 16:52
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Has VF's Home wireless broadband been discontinued? It's no longer available on their website...

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  Reply # 1891894 28-Oct-2017 17:04
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Torque: Has VF's Home wireless broadband been discontinued? It's no longer available on their website...

 

It's on their website and talked about in the press release on the 1st page.

 

 


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  Reply # 1891928 28-Oct-2017 18:12
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Thanks @Sbiddle - PEBKAC. They have removed the higher tier plan it seems however.

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  Reply # 1897286 8-Nov-2017 07:35
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Hi All
According to this discussion, we will know VDSL pricing plan, will it be release some time soon?

Thanks

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  Reply # 1897296 8-Nov-2017 08:17
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@mikehales can you please confirm answer to above question

Linux




Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1897364 8-Nov-2017 10:23
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@Linux I don't have the VDSL details yet but as and when I do, will share.





Channel Manager, Help & Support @ Vodafone NZ


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  Reply # 1916840 11-Dec-2017 15:55
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I see Vodafone have quietly removed the Vodafone Wifi Range extenders from the plans....


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  Reply # 1916852 11-Dec-2017 16:25
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Channel Manager, Help & Support @ Vodafone NZ


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  Reply # 1916869 11-Dec-2017 17:08
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Thanks for the update @mikehales

 

Linux





Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1917755 12-Dec-2017 23:29
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MikeHales:

 

@Linux

 

Sorry plans updated last week - https://www.vodafone.co.nz/broadband/internet-plans/#Broadband-voice

 

 

 

 

 

 

thank you Mike

 

I see that the plan now include back the VDSL

 

from the previous, we can see that it was include the 2 Wi-fi extender, now it is not included.

 

and also, is that mean that Bestmate mobile is no longer apply on this package anymore. thats a bit sad if thats the case

 

 

 

Jacky 


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  Reply # 1917825 13-Dec-2017 08:47
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Apologies, BestMate and Wi-Fi extenders no longer part of the offer





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  Reply # 1918966 13-Dec-2017 11:30
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Hi Mike

Really, wonder who will be using land-line to land-line now days ...

I would think logically Land-line to mobile will be acceptable in today's world...

Jacky

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  Reply # 1918967 13-Dec-2017 11:36
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jackyleunght2002: Hi Mike

Really, wonder who will be using land-line to land-line now days ...

Jacky

 

My parents for a start

 

Linux





Ex JohnR VodafoneNZ 17 years 4 days

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  Reply # 1918969 13-Dec-2017 11:39
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LOL, my wife insisted on landline (ssshhhh it's VOIP), though I can count the number of calls made/received in past year on one hand - all mobile now.





Channel Manager, Help & Support @ Vodafone NZ


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