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271 posts

Ultimate Geek
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Topic # 224067 1-Nov-2017 02:19
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I've had the new hybrid broadband and I would like to go back to what I had before, which was  cable and 15 download and 2 up.

 

Its been installed for a week and already I've got issues.

 

They are going to replace the router, its got multiple issues.

 

Also I found out that Vodafone have taken away my static WAN IP and told me I have to pay for a static.

 

I have RDP setup and everytime the router gets turned off I have to change the settings because a new WAN IP is created each time.

 

I rung vodafone this evening and they gave me some data on my sim card until a new router can be replaced.

 

I was able to finally access the vodafone router page through my cell phone, because it was already connected. 

 

I factory reset the router. I had the internet for about 15mins on both my laptops. Then the modem went off line for about 15mins, it came back on by itself and the WAN IP has now changed again and I can only logon to the internet with cable. My wifi devices will no longer connect wirelessly.

 

Vodafone said that my previous router I had which was a Netgear will not work with the new modem.

 

Does anyone have any suggestions.

 

I'm ready to throw in the towel and go to another provider. For the last 6 months or so the connection (on the old plan) has gotten worse. After about 11pm at night the internet would keep dropping off. sometimes a few times per week. I've called vodafone many times but they just keep saying that they have issues on their network.

 

Ford

 

 


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  Reply # 1893399 1-Nov-2017 02:47
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Hi @Ford Insist a fault ticket is logged and someone comes out and checks all the connections on the HFC setup in and around the house, Moving to the faster network and having a bad connecter somewhere can cause major issues and is actually a simple fix

 

Don't hang up till you have the fault ticket number written down from the rep

 

Linux


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  Reply # 1893418 1-Nov-2017 07:40
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Didnt you mention they are sending a new router. 

 

Just wait for that to arrive then you only need to solve your static IP. 

 

 

 

 


 
 
 
 


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Ultimate Geek
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  Reply # 1893427 1-Nov-2017 08:19
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Do you have voice service through the ultra hub?????? And what model was the Netgear





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Ultimate Geek
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  Reply # 1893429 1-Nov-2017 08:21
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If you have the old white Huawei one that will work also if you swap out the ultra hub as a test but if it's a bad fiberx install get it corrected





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Ultimate Geek
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  Reply # 1893430 1-Nov-2017 08:21
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If you have the old white Huawei one that will work also if you swap out the ultra hub as a test but if it's a bad fiberx install get it corrected







271 posts

Ultimate Geek
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  Reply # 1893532 1-Nov-2017 11:34
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Previously I had a cisco modem which was vodafones and the Netgear N300WNR2000v5

 

Never had any issues with it.

 

Now I have a Vodafone Grey technicolour modem and a Vodafone grey technicolour router. The lady at vodafone said they had been having issues with the white ones.

 

In the meantime I have got mine working to a fashion. I have to enter static DNS's into each device.

 

On my huawei cell phone I actually have to enter a static IP as well. But I can have Dynamic IPs on the laptops, but not the cell phone.

 

Also the cell phone connects to the router but won't give me any internet until I enter a static IP and it also picks up googles DNS's 8.8.8.8 and 8.8.4.4. I don't know what it picked up previously from the Netgear router, but I never had to set the cell phone to static.

 

So as long as all my devices have static DNS's I can get the internet. They will not pick up dns's dynamically from the router. Never had that issue with the Netgear.

 

I don't know whether that is a setting in the router, but I've not changed anything. Also the router will sometimes lose the password I created for the login page to the router interface, it keeps reverting back to the old password.

 

I did try the Netgear but it doesn't work with the modem I suppose the router settings need to be hybrid compatible.

 

No I don't use the voice service, nothing is plugged into the phone ports

 

 

 

 

 

 

 

 


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  Reply # 1893539 1-Nov-2017 11:44
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Should just need to change Netgear WAN interface to DHCP.

 

Password reset is a firmware issue noted in another thread about the Voda router.





Ross

 

Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+

 


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477 posts

Ultimate Geek
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  Reply # 1893642 1-Nov-2017 14:00
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It so sounds like you are doing things the hard way with static ip's. You probably have an IP double up since you are running a mixed dhcp/static network. I would be trying everything as default all dhcp first off and see how that goes. Then see if the technicolour supports static dhcp for the items you require remote desktop to. That should sort it all out.







271 posts

Ultimate Geek
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  Reply # 1895534 5-Nov-2017 16:46
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Hi,

 

I've always used static LAN IPs over the years and set up a DHCP scope on the router. Never had any issues until now.

 

Most routers have an internal IP of 192.168.1.1 so if I have to replace one I don't need to reconfigure everything. Else I just change the routers IP.

 

That seems easy to me. RDP and printers and other devices don't need to be reconfigured and I never have network connection issues.

 

 

 

Vodafone are sending a new router. I updated to the new minor firmware, which fixed the issue of the password and not being able to access the login page.

 

But it has not fixed the DHCP / DNS issue.

 

I cannot get any internet when I set the LAN to automatic IPs

 

Everything is working on Static so I can use the internet.

 

My cell phones and tablets I have to set a static IP also, or they cannot connect to the internet.

 

They show as being connected to the router but no internet. 

 

I still suspect part of the issue is that I still have a Dynamic WAN.

 

Although I can connect with LAN static IPs, I still from time to time briefly lose internet connectivity.

 

Vodafone have given me some free cell phone credits until the new router arrives.

 

Once I get that and as long as vodafone give me back a static WAN IP I will be a happy camper.

 

Ford

 

 


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  Reply # 1895553 5-Nov-2017 17:25
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A static IP is not included with FibreX - it costs $4.99 extra per month.

 

I actually think you need to look at your setup though, because allowing port 3389 through from the entire Internet for RDP access is an incredibly risky and is certainly very bad practice. If RDP access is required for any network it either needs to either from whitelisted IP ranges or via VPN.  

 

 




271 posts

Ultimate Geek
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  Reply # 1895565 5-Nov-2017 17:57
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Hi, 

 

I've never used port 3389

 

I change the port number in the registry and use a port number within the ranges.

 

Its worth checking that.

 

3389 was never accessable from an outside source before.

 

3389 ports are closed on the PCs themselves.

 

 

 

Ford

 

 

 

 

 

 

 

 


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  Reply # 1895605 5-Nov-2017 19:30
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Ford:

 

Hi, 

 

I've never used port 3389

 

I change the port number in the registry and use a port number within the ranges.

 

Its worth checking that.

 

3389 was never accessable from an outside source before.

 

3389 ports are closed on the PCs themselves.

 

 

 

Ford

 

 

 

 

 

So you have RDP open to the Internet simply changed the port? This offer *no* additional security.

 

 




271 posts

Ultimate Geek
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  Reply # 1895650 5-Nov-2017 21:08
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You've lost me.

 

 


477 posts

Ultimate Geek
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  Reply # 1895661 5-Nov-2017 22:05
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sbiddle:

 

Ford:

 

Hi, 

 

I've never used port 3389

 

I change the port number in the registry and use a port number within the ranges.

 

Its worth checking that.

 

3389 was never accessable from an outside source before.

 

3389 ports are closed on the PCs themselves.

 

 

 

Ford

 

 

 

 

 

So you have RDP open to the Internet simply changed the port? This offer *no* additional security.

 

 

 

 

so for those of us in security through obscurity, anychance you can explain how a script kiddy will diagnose the "UNKNOWN" port and find out the service attached to it?






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  Reply # 1895745 5-Nov-2017 23:29
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Because there are not that many ports, and there are services that have indexed them and are searchable. there is only 32 bits of IP space, and 16 bits of port space. Hardly a burden to scan from any compitant botnet too. I see crap for "random" ports all the time when I bothered looking, they dont hit all your ports sequentially because that would attract attention.





Richard rich.ms

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