Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

37 posts


Topic # 22428 28-May-2008 10:57
Send private message

Does anyone else ever have issues with using the 'My Account' website?

It very rarely allows me to click into my account summary ( regardless of what computer/OS/Browser I use.  Only seems to work if the planets align. Call center have been saying for months that here are no reported website faults - but surely it's not just me that can't use it?

Create new topic
675 posts

Ultimate Geek


  Reply # 133794 28-May-2008 11:33

My Vodafones performance has a lot to do with the size of the account you are trying to access, An account with 1 connection will load a lot faster (and have less issues) than trying to view 1 connection on an account with 40 (speaking from personal experience)

It seems as if the majority of faults are due to the database connector timing out when trying to pull back so much information and displaying the fantastic "this service is unavailable" default fall-back screen (which is showed more often than not lately). Another issue that confuses the website is connections that are on suspension can affect the way the account is handled online as it thinks these connections are not *real* connections and are deactivated.

You are not alone and I've raised these issues a few times with Vodafone (not just CSR's) but it seems to have stayed the same.

last I heard My Vodafone's backened was due for an overhaul which will be happening "at some stage" (in the words of the red giant)

37 posts


  Reply # 133798 28-May-2008 11:40
Send private message

Ah - that would explain it.  Thanks.

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Sky TV boss blames pirates, evidence says otherwise
Posted 24-Aug-2017 17:29

New Zealand consumers ahead of the curve in digital
Posted 24-Aug-2017 15:47

Samsung introduces Galaxy Note8
Posted 24-Aug-2017 08:50

How Oppo shakes New Zealand’s phone market
Posted 22-Aug-2017 18:32

Recognition for top small business advisors
Posted 22-Aug-2017 17:23

OPPO R11 dual 20MP camera phone debuts in New Zealand
Posted 22-Aug-2017 15:45

Intel introduces new 8th Generation processors
Posted 21-Aug-2017 19:02

Trend Micro launches Home Network Security
Posted 21-Aug-2017 18:38

Avondale College students at top of Microsoft Office Specialist World Championship
Posted 21-Aug-2017 14:11

Garmin introduces inReach SE+ and inReach Explorer+
Posted 21-Aug-2017 14:05

Public Wi-Fi plus cloud file sharing
Posted 18-Aug-2017 11:20

D-Link NZ launches professional Wireless AC Wave 2 Access Point for businesses
Posted 17-Aug-2017 19:25

Garmin introduces the Rino 700 five-watt two-way handheld radio
Posted 17-Aug-2017 19:04

Garmin announces the Foretrex 601 and Foretrex 701 Ballistic Edition for outdoor and tactical use
Posted 17-Aug-2017 19:02

Brightstar announces new distribution partnership with Samsung Knox platform in Australia
Posted 17-Aug-2017 17:07

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.