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288 posts

Ultimate Geek
+1 received by user: 6


Topic # 225821 6-Dec-2017 22:37
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Hi,

 

I received a request from a customer stating they have received what appears to be a scam text from someone claiming they owe vodafone money.

 

The text contained a link to https://debtors.creditconsultants.co.nz

 

That link is just to a login page. No details about the company.

 

Can someone advise. I forwarded the link to netsafe and advised the customer to delete the text and contact vodafone.

 

Surely Vodafone don't send out information in that format. 

 

But Vodafone do have a substantial privacy waiver clauses in their terms and conditions.

 

 

 

Ford

 

 

 

 

 

 


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Meow
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Uber Geek
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  Reply # 1914171 6-Dec-2017 23:57
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Get them to call Vodafone. This is an actual debt collection company.





254 posts

Ultimate Geek
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  Reply # 1914248 7-Dec-2017 06:42
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I wonder if there is a scam going around. A friend of mine received a automated phone call about a supposed debt to Vodafone that they thought was a scam. They believe there Vodafone account is paid up. A call to Vodafone call centre was no help

 
 
 
 




288 posts

Ultimate Geek
+1 received by user: 6


  Reply # 1914478 7-Dec-2017 11:11
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Strangely, Netsafe came back to me and deemed it to be a scam

 

If the company is legit then they are sending texts on behalf of Vodafone that are not consistent with safe business practises.

 

I will contact Vodafone also.

 

 

 

 

 

 


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  Reply # 1914509 7-Dec-2017 11:42
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Bring @mikehales into this

 

Linux





Ex JohnR VodafoneNZ 17 years 4 days



288 posts

Ultimate Geek
+1 received by user: 6


  Reply # 1914552 7-Dec-2017 12:36
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I have sent a message to Mr Hales

 

 


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