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  Reply # 136189 7-Jun-2008 11:55
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spazz: I just checked the inside of my DLink router and it says that my "modulation" is ADSL_2plus - but my sync rates are very much normal ADSL, 5719/165 ... might this mean that I'm just really far from the exchange? I guess what I'm trying to ask is, is it possible to tell if you've been migrated or not?

I've had that ever since my exchange got shifted over to ADSL2+ equipment - but I get a sync rate of 7547/944.

Though, as like my last comment, I am still confused as to whether I'll get full ADSL2+ speeds from my DSL-504T when everyone's saying that the firmware doesn't do ADSL2+ speeds.




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  Reply # 136190 7-Jun-2008 12:02
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Hmmm. Just because your (our!) equipment's been changed over, doesn't necessarily mean your line speeds will increase though, that's all profile-based. I used to work for Xtra, and even though customers would be capable of attaining, say, full speed rates, at the time their profile was the average 2M/128k, so they got just that. So I don't think our actual throughput will change until iHug/Vodafone transfer us across at a software level, which is what I'm holding out for!!




 
 
 
 


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  Reply # 136191 7-Jun-2008 12:05
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spazz: Hmmm. Just because your (our!) equipment's been changed over, doesn't necessarily mean your line speeds will increase though, that's all profile-based. I used to work for Xtra, and even though customers would be capable of attaining, say, full speed rates, at the time their profile was the average 2M/128k, so they got just that. So I don't think our actual throughput will change until iHug/Vodafone transfer us across at a software level, which is what I'm holding out for!!

... and the use of "7.6Mbps/800Kbps" and "Max/Max" and "Download and upload as fast as your line allows" over three different pages for the Ultimate plan is getting me confused Frown




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  Reply # 136196 7-Jun-2008 12:30
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You'll get a letter from VF/ihug telling you that you're getting migrated. 

I believe that the general rule is that you should get best speed possible, regardles if its on TCNZ or VF dslam. The difference between red network and TCNZ is that on the VF dslam you always get max/max and on TCNZ - only on the ultimate plan.
I must admit, that their website is pretty confusing in that matter ;-)

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  Reply # 136248 7-Jun-2008 16:49
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I find vodafone's signup pages to be really misleading and confusing.
You say that you want the free broadband offer, and go through to the next step, and it says the Ultimate pack is $60 a month.
Nowhere does it say that $60 is the monthly price after the $30 discount that only lasts till the end of 2008.
So the actual monthly price is $90...

Still pretty good price though. Beats Orcon...

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  Reply # 136249 7-Jun-2008 16:51
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I think that it's because that's going to be the general price (after 31/12/2008) - but if you check the modem prices, they're reduced by $50 (which proves the offer is active).

Though I do think that they should put something to the likes of: Ultimate plan $60 ($90 after 31/12/2008)





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  Reply # 136340 8-Jun-2008 00:04
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manhinli:
Vodafone have not got a naked DSL service under LLU. So point 2 is completely invalid, for now anyway.


No, its not invalid when other ISPs are offering services that are not forcing the purchase of an unwanted one, when they are saying that their new network offers great bundled deals - sure, it may be better then a wholesaled landline and UBS connection, but not then a LLU naked one which I can get from at least 2 other ISPs



... and "Potential for better broadband speeds" - where "potential" is the key word. Sure, someone could get equal or even worse speeds, but the "potential" is still there - and of course cabinetisation screws the LLU networks more.


The potential is there to be a lot worse then other ISPs once the cabinets are up and running, also worse then ihugs current plans if the wholesaled circuit is planned for cabinetization soon.

I know that when a friend checked it said they were on an exchange but out of coverage or something like that, and he is about 5k's from the exchange so they may be planning for that eventuality.

If its being served from an exchange then I dont see how they can say you will get better speeds then the existing wholesaled connections, unless they are purposfully crippling them to adsl1 speeds.




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  Reply # 136402 8-Jun-2008 12:01
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I just called Vodafone to sign up to the Red Network Ultimate plan and they said the plans havn't launched yet? WHy are they up ont he site then?

Can someone confirm the offer for me?

Ultimate Red Plan:

20GB data cap anytime fs/fs
Home phone line
Talk 3 calling plan

all for $90 per month

-$30 discount for 6 months

- $60 per month?


That's pretty good!

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  Reply # 136403 8-Jun-2008 12:07
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simon14: I just called Vodafone to sign up to the Red Network Ultimate plan and they said the plans havn't launched yet? WHy are they up ont he site then?

Can someone confirm the offer for me?

Ultimate Red Plan:

20GB data cap anytime fs/fs
Home phone line
Talk 3 calling plan

all for $90 per month

-$30 discount for 6 months

- $60 per month?


That's pretty good!


  • 20GB data cap anytime fs/fs - yes
     
  • Home phone line - yes
     
  • Talk 3 calling plan - well, it used to be talk 2 (as per the old images here), but they have now removed calling packs from all of the Red plans (you can see this by going into the Ultimate pack Red plan page or at the comparison page), so no.
     
  • all for $90 per month - yes
     
  • -$30 discount for 6 months - yes, the offer for free broadband till the end of 08 still applies




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  Reply # 136404 8-Jun-2008 12:09

simon14: I just called Vodafone to sign up to the Red Network Ultimate plan and they said the plans havn't launched yet? WHy are they up ont he site then?

Can someone confirm the offer for me?

Ultimate Red Plan:

20GB data cap anytime fs/fs
Home phone line
Talk 3 calling plan

all for $90 per month

-$30 discount for 6 months

- $60 per month?


That's pretty good!


Hi Simon, yes the plans are available, they're online and that quote you've got there looks right to me.

We're offering the free broadband to the end of the year offer on the Red Network so if you sign up before the end of July and you're in. Details are here.

For those that are complaining about the speed, it's all to do with distance from the exchange and/or backhaul limitations. Why aren't we rolling out in the back blocks of Central Otago? Limited demand and even more limited backhaul. We aren't selling the service as being "xx times faster than dial up" or "yy times faster than your existing connection" because it's all too difficult to ensure the customer is getting exactly that. Take a look at the UK where the telcos are now being required to do more to tell the customers what they'll actually receive instead of what they could theoretically receive with all the right indicators working to their maximum. 

Instead we've put our efforts into providing better backhaul and a better quality of service right across the board. This is the beauty of LLU - the telco can control the whole link and if they want to provision more capacity, they can instead of relying on the incumbent network and the choices the incumbent wants to make in that regard.

To those that want to know about VDSL2, we're ready to go as soon as we're allowed to. My best guess is we'll kick off commercial service in August/September but that's subject to a lot of factors.

hope that helps, sorry for the mega answer - have been a tad busy.

Cheers

Paul




Paul Brislen
Head of Corporate Communications
Vodafone

http://forum.vodafone.co.nz


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  Reply # 136405 8-Jun-2008 12:10
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simon14: I just called Vodafone to sign up to the Red Network Ultimate plan and they said the plans havn't launched yet? WHy are they up ont he site then?

Can someone confirm the offer for me?

Ultimate Red Plan:

20GB data cap anytime fs/fs
Home phone line
Talk 3 calling plan

all for $90 per month

-$30 discount for 6 months

- $60 per month?


That's pretty good!



Not quite... the 20GB cap and the home phone line is $90, then any calling plans are additional. Talk 3 is $40.
So you'd be paying $100 till the end of 2008, then $130 after that.

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  Reply # 136408 8-Jun-2008 12:23
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manhinli: 
  • Talk 3 calling plan - well, it used to be talk 2 (as per the old images here), but they have now removed calling packs from all of the Red plans (you can see this by going into the Ultimate pack Red plan page or at the comparison page), so no.


That comparison page has the wrong prices on it. It says that Talk 2, Talk 2 nz+aus, and Talk 3 are all $20.
The correct prices are

Talk 1 - $15
Talk 2 - $20
Talk 2 nz+aus - $25
Talk 3 - $40


well, that's according to the signup page...

i must say, Vodafone haven't done this in a very logical or simple way...

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  Reply # 136410 8-Jun-2008 12:26
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east:
manhinli: 
  • Talk 3 calling plan - well, it used to be talk 2 (as per the old images here), but they have now removed calling packs from all of the Red plans (you can see this by going into the Ultimate pack Red plan page or at the comparison page), so no.


That comparison page has the wrong prices on it. It says that Talk 2, Talk 2 nz+aus, and Talk 3 are all $20.
The correct prices are

Talk 1 - $15
Talk 2 - $20
Talk 2 nz+aus - $25
Talk 3 - $40


well, that's according to the signup page...

i must say, Vodafone haven't done this in a very logical or simple way...


Yep - as I said when it first launched.




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  Reply # 136411 8-Jun-2008 12:29
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I just called them again and signed up.

They said i had to sign up to the old plan and they then would migrate me to the new Red Network plan in about 30 days.

The only diff here is that the talk 3 pack won't be included in the $90 charge because i'm going to the old network first.


Still, i think it's a great deal for $60.... fs/fs, 20GB cap plus homeline!!



To be honest, i'm getting a bit sick and tired of Xnet's performance lately so i think i've made the right decision.

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  Reply # 136412 8-Jun-2008 12:31
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gah! More conflicting information!

On the Ultimate Red Pack page it says "If you go over your limit you can double your broadband data allowance for $5"
But in the signup stage, it says that it will cost you $30!

I can see a lot of early adopters getting pretty angry when they look at their bill and see something completely different to what they were expecting.

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