Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 
Linux
6812 posts

Uber Geek

Trusted
Lifetime subscriber

  #1947518 27-Jan-2018 13:26
Send private message

Starscream122:

 

sbiddle:

 

MichaelNZ:

 

Handle9:

 

He doesn't work for Vodafone. He's just providing advice in his spare time, based on his experience, and you're being fairly unpleasant to him. Over to you whether you want to listen or just be rude.

 

 

I bought a SIM card. Unfortuantely, it's recycled number and therefore, basically a dud from my point of view. A prgmatic and presumably easy solution would be to offer a number change, but unfortunately, that has been left in my hands to implement.

 

I get better "customer service" from sweatshop call centre workers in the Philippines who are being paid, I would think, 50 pesos an hour. ($US 1 per hour).

 

In real terms that's around 4 hours work (after tax, GSIS, etc) for a McD's Big Mac combo. (165 pesos)

 

Unfortunately it appears their hands are tied and they can't fix this.

 

 

The last time I wanted a number change on a prepay SIM it took store staff all of 5 mins to do this for a new VF number in store. If time is more important than a new $2 SIM from any dairy or supermarket might be quicker.

 

You still haven't said whether your Warehouse number is active. If it's not then the port is going to continually fail, and in IPMS VF staff aren't going to know why as it doesn't say why. It'll then up being a manual process for staff to engage with the LSP to try and work out what is wrong. This sort of thing takes time to complete.

 

 

 

 

 

 

Vodafone prepay numbers can't be changed you have to get a new sim. only On Account has the ability to change number. 

 

 

Correct front line staff can't change Prepay numbers from the CRM platform by clicking on Change MSISDN like Postpay connections

 

Linux


MichaelNZ

1174 posts

Uber Geek

Trusted
Integrity Tech Solutions

  #1947519 27-Jan-2018 13:26
Send private message

I have now activated the 028 SIM and reapplied to port the number to Vodafone. Fingers crossed.





Integrity Tech Solutions @ Norsewood, New Zealand


 
 
 
 


Linux
6812 posts

Uber Geek

Trusted
Lifetime subscriber

  #1947521 27-Jan-2018 13:28
Send private message

MichaelNZ:

 

I have now activated the 028 SIM and reapplied to port the number to Vodafone. Fingers crossed.

 

 

Keep us updated please

 

Linux


Linux
6812 posts

Uber Geek

Trusted
Lifetime subscriber

#1947612 27-Jan-2018 19:15
Send private message

@MichaelNZ Any update?

 

Linux


MichaelNZ

1174 posts

Uber Geek

Trusted
Integrity Tech Solutions

  #1947613 27-Jan-2018 19:17
Send private message

Linux:

 

@MichaelNZ Any update?

 

Linux

 

 

Just made a call out from my tablet to respond to your question and it's still on the old number.





Integrity Tech Solutions @ Norsewood, New Zealand


Linux
6812 posts

Uber Geek

Trusted
Lifetime subscriber

  #1947615 27-Jan-2018 19:25
Send private message

MichaelNZ:

 

Linux:

 

@MichaelNZ Any update?

 

Linux

 

 

Just made a call out from my tablet to respond to your question and it's still on the old number.

 

 

Did you re-power tablet first? You can SMS the word ' number ' to 521 to get your mobile number back via SMS

 

Linux


MichaelNZ

1174 posts

Uber Geek

Trusted
Integrity Tech Solutions

  #1947616 27-Jan-2018 19:34
Send private message

Linux:

 

Did you re-power tablet first? You can SMS the word ' number ' to 521 to get your mobile number back via SMS

 

 

Further to your quoted post I have tried that and confirm it's still on the original 021 number.





Integrity Tech Solutions @ Norsewood, New Zealand


 
 
 
 


Linux
6812 posts

Uber Geek

Trusted
Lifetime subscriber

  #1947625 27-Jan-2018 20:42
Send private message

MichaelNZ:

Linux:


Did you re-power tablet first? You can SMS the word ' number ' to 521 to get your mobile number back via SMS



Further to your quoted post I have tried that and confirm it's still on the original 021 number.



Please tell me the 021 number is active?

Linux

Aredwood
3885 posts

Uber Geek


  #1947904 28-Jan-2018 17:45

Did you confirm that the Warehouse Mobile number and account were definitely active? In other words, were you able to make a phone call using the WM SIM?





Linux
6812 posts

Uber Geek

Trusted
Lifetime subscriber

  #1948150 29-Jan-2018 14:33
Send private message

@MichaelNZ Any updates? You have made a lot of noise and the 021 number is no longer active as I just called it

 

Linux


sbiddle
29213 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  #1948183 29-Jan-2018 15:12
Send private message

Aredwood: Did you confirm that the Warehouse Mobile number and account were definitely active? In other words, were you able to make a phone call using the WM SIM?

 

As posted above that was their initial issue as they hadn't activated the WM SIM before trying to out port the number.

 

 


Linux
6812 posts

Uber Geek

Trusted
Lifetime subscriber

  #1948713 30-Jan-2018 16:39
Send private message

@MichaelNZ Can we please have an update?

Linux

MichaelNZ

1174 posts

Uber Geek

Trusted
Integrity Tech Solutions

  #1948715 30-Jan-2018 16:40
Send private message

Sorry about the delay as I have been out of town.

 

The number was ported yesterday afternoon and it seems to work.

 

Thanks for the help :-)





Integrity Tech Solutions @ Norsewood, New Zealand


1 | 2 | 3 | 4 | 5 | 6 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic




News »

Logitech introduce MX Anywhere 3
Posted 21-Sep-2020 21:17


Countdown unveils contactless shopping with new Scan&Go tech
Posted 21-Sep-2020 09:48


HP unveils new innovations for businesses adapting to rapidly evolving workstyles and workforces
Posted 17-Sep-2020 15:36


GoPro launches new HERO9 Black camera
Posted 17-Sep-2020 09:45


Telecommunications industry launches new 5G Facts website
Posted 17-Sep-2020 07:56


New Zealand ranks 3rd in world in GSMA index
Posted 15-Sep-2020 10:13


Trend Micro Security Suite adds web monitoring to prevent identity theft
Posted 14-Sep-2020 15:37


NVIDIA to acquire Arm for US$ 40 billion
Posted 14-Sep-2020 12:27


Epson launches its next gen A3+ colour EcoTank multi-function printer
Posted 10-Sep-2020 16:08


Sony launches three new native 4K SXRD home cinema projectors
Posted 9-Sep-2020 18:00


Catalyst Cloud brings Kubernetes-based open-source web hosting solution to market
Posted 9-Sep-2020 17:54


Verizon Connect eyes further growth in New Zealand
Posted 8-Sep-2020 09:26


PNY launches XLR8 gaming NVIDIA GeForce RTX 30 series powered by the all-new NVIDIA Ampere architecture
Posted 3-Sep-2020 16:39


NVIDIA delivers greatest-ever generational leap with GeForce RTX 30 Series GPUs
Posted 3-Sep-2020 16:17


Weta Digital advances visual effects and animation in the cloud with AWS
Posted 2-Sep-2020 17:09



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.