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  Reply # 1953750 8-Feb-2018 17:20
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gorringS:

 

Wont use Vodafone for land line no matter what not today not tomorrow never as they still using their price structure base on pot services . SIP is ip generated service created by a computer server doesn't cost extra to have caller id voice mail etc etc as just tick box items within SIP server itself . Seems Vodafone wants to charge more for these service what a joke. O the stupid thing they expect is to use their junky modems to do this with. Cant plug it into your network with more one device as it crashes and it many firmware updates don't fix the issues  see other geek zone posting to validate his. End of day Vodafone needs to wake up to fact that  their are better 3rd party routers out there that do what there can do without requirement of many firmware updates . From consumer point a view this must use there modem is purely  not acceptable in his day n age . Hopefully his might been seen by other Vodafone reps and something can be done about but I'm guessing it fall on death ear like so many other that have voice their views here in past .

 

 

I agree with you to a point in regards to pricing. But even though SIP is "ip generated" (as you put it) there are some very real costs associated with providing the servers/software that do it. DC/Server costs for one, but then the ongoing licensing and support contracts involved with the differing software implementations is serious stuff. And that is before you hire the team to manage the whole thing.

 

Vodafone forcing the use of their router is to be expected in a large scale VoIP deployment. It's just mental to do anything else.

 

The lovely thing about NZ broadband is there are PLENTY of other providers who don't care what router you use. You just need to decide what is important.. bundled landline/broadband/mobiles/tv at the lowest price (ie what 95% of the country look for), or pick a suitable broadband provider and a suitable SIP provider (even if the second best option (imo) for SIP has been swallowed by VF).


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  Reply # 1953751 8-Feb-2018 17:24
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gorringS:

 

Wont use Vodafone for land line no matter what not today not tomorrow never as they still using their price structure base on pot services . SIP is ip generated service created by a computer server doesn't cost extra to have caller id voice mail etc etc as just tick box items within SIP server itself . Seems Vodafone wants to charge more for these service what a joke. O the stupid thing they expect is to use their junky modems to do this with. Cant plug it into your network with more one device as it crashes and it many firmware updates don't fix the issues  see other geek zone posting to validate his. End of day Vodafone needs to wake up to fact that  their are better 3rd party routers out there that do what there can do without requirement of many firmware updates . From consumer point a view this must use there modem is purely  not acceptable in his day n age . Hopefully his might been seen by other Vodafone reps and something can be done about but I'm guessing it fall on death ear like so many other that have voice their views here in past .

 

 

There is no price change in moving from POTs to voice calling over broadband. Do you have the new Ultra Hub modem, if yes, what are the issues you're having?





Channel Manager, Help & Support @ Vodafone NZ


 
 
 
 


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  Reply # 1953819 8-Feb-2018 19:50
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palmypete:

 

Had to share this, and while not so much annoyed, more amused by the whole process.

 

Received the letter today from Vodafone about the move of landline to VOIP. Should clarify we have land-line, VDSL and Sky-TV.

 

Checked the website to see if my Fritz!Box could be used or I needed to get a replacement Vodafone device. The original Vodafone modem died years ago.

 

 

port your number to 2talk and stop paying to much for a simple service,

 

 

 

http://blog.gowifi.co.nz/2016/04/how-do-i-register-my-2talk-account-on.html

 

 

 

will help you set it up






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  Reply # 1953821 8-Feb-2018 19:55
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if vodafone use TR-069 i think it is, they should be able to push the sip settings to the fritz box ?

 

OR

 

use the ultra hub wait for it to provision and then....

 

try this url and skip down to "03 – Unhide Asterisk *** Password"

 

https://www.geckoandfly.com/3623/wifi-wep-wpa-security-key-password-finder-recovery-and-revealer/

 

 

 

....






ajw

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  Reply # 1953911 8-Feb-2018 22:07
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MikeHales:

 

@ajw

 

Have certainly answered where possible queries on VF Community, did you have additional?

 

Cheers

 

 

Yes (1) why should customers have to pay for upgrades to residential alarm systems when Vodafone have created the problem.(2) Why can't dialtone be provided to all existing jackpoints in a customers premises in a UFB installation all jackpoints in a customers premises have dialtone.(3) Why should customers have to pay extra for caller ID, voicemail, call waiting etc when all other providers including 2 degrees, 2 talk etc provide these services for free.

 

(4) Why can't dialtone be enabled on both SIP ports of the Huawei HG659. (5) Why does vfone disable customers from configuring the Huawei HG659 the settings are only enabled when vfone sends out a configuration script.

 

(6) Why aren't customers advised that if they are in existing contracts they have the right to refuse to switch to VOIP.

 

It seems to me that what you are offering  is well overpriced for a VOIP service.

 

 

 

 

 

 


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  Reply # 1953926 8-Feb-2018 22:18
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IMO service providers should be mandated to offer ONT voice on request.

ajw

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  Reply # 1953927 8-Feb-2018 22:19
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MikeHales:

 

gorringS:

 

Wont use Vodafone for land line no matter what not today not tomorrow never as they still using their price structure base on pot services . SIP is ip generated service created by a computer server doesn't cost extra to have caller id voice mail etc etc as just tick box items within SIP server itself . Seems Vodafone wants to charge more for these service what a joke. O the stupid thing they expect is to use their junky modems to do this with. Cant plug it into your network with more one device as it crashes and it many firmware updates don't fix the issues  see other geek zone posting to validate his. End of day Vodafone needs to wake up to fact that  their are better 3rd party routers out there that do what there can do without requirement of many firmware updates . From consumer point a view this must use there modem is purely  not acceptable in his day n age . Hopefully his might been seen by other Vodafone reps and something can be done about but I'm guessing it fall on death ear like so many other that have voice their views here in past .

 

 

There is no price change in moving from POTs to voice calling over broadband. Do you have the new Ultra Hub modem, if yes, what are the issues you're having?

 

 

Read the post and take note why should customers have to pay extra for vmail, caller ID, call waiting etc when other VOIP providers give these services for nothing. Take note your VOIP offer is overpriced.

 

 


ajw

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  Reply # 1953934 8-Feb-2018 22:31
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Perhaps Mike Hales can answer this customers question which hasn't been answered for over four days.

 

http://community.vodafone.co.nz/t5/Broadband-services/Costs-associated-with-switch-to-voice-calling-over-broadband/m-p/217648#M22735

 

 


ajw

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  Reply # 1953960 8-Feb-2018 22:39
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ChrisVodafoneNZ:

 

Hi all,

 

just to confirm, if you are an existing VF cust being migrated to Voip we can provide a modem with no contract if you need one. Sorry whoever the agents are that dealt with the OP they seem to be confused about the process, ill talk to our team leaders to get the message through.

 

Chris B

 

VFNZ

 

 

How about supplying vmail, calleriD and call waiting for free as other VOIP providers do and enable dialtone on both ports of the Huawei HG659 Just a reality check other companies also offer VOIP service.


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  Reply # 1953962 8-Feb-2018 22:40
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Most of these people will be on spark wholesaled voice ports at the moment wont they? How is that going to cope with all these ported numbers leaving the local antique NEC and needing to be sent elsewhere? I was told that each of the vintage NEC switches had a limited amount of programming space for number ports?





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  Reply # 1953971 8-Feb-2018 23:05
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yitz: IMO service providers should be mandated to offer ONT voice on request.

 

I'm assuming you're totally unaware of the complications of doing this or why providers opt for RGW vs ONT.

 

This does not solve any problems.

 

 


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  Reply # 1953972 8-Feb-2018 23:07
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ajw:

 

How about supplying vmail, calleriD and call waiting for free as other VOIP providers do and enable dialtone on both ports of the Huawei HG659 Just a reality check other companies also offer VOIP service.

 

 

The 2 ports are totally independant. It's not possible to offer a dialtone on both ports from a single SIP connection.

 

 


ajw

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  Reply # 1953974 8-Feb-2018 23:10
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sbiddle:

 

ajw:

 

How about supplying vmail, calleriD and call waiting for free as other VOIP providers do and enable dialtone on both ports of the Huawei HG659 Just a reality check other companies also offer VOIP service.

 

 

The 2 ports are totally independant. It's not possible to offer a dialtone on both ports from a single SIP connection.

 

 

 

 

Can be done with the SPA112 using one phone number according to what 2talk told me this morning.


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  Reply # 1953977 8-Feb-2018 23:34
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ajw:

 

sbiddle:

 

ajw:

 

How about supplying vmail, calleriD and call waiting for free as other VOIP providers do and enable dialtone on both ports of the Huawei HG659 Just a reality check other companies also offer VOIP service.

 

 

The 2 ports are totally independant. It's not possible to offer a dialtone on both ports from a single SIP connection.

 

 

 

 

Can be done with the SPA112 using one phone number according to what 2talk told me this morning.

 

 

That's rather meaningless in the context of this conversation though.

 

The SPA112 is not the HG659, and 2talk is not Vodafone.

 

Both ports on the SPA112 are independant as well, the only way to get a dialtone on both is to have a SIP registration on both ports. There are ways of doing this with 2talk if you use their simultaneous ring feature and register two lines with them.

 

 


ajw

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  Reply # 1953978 8-Feb-2018 23:38
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sbiddle:

 

ajw:

 

sbiddle:

 

ajw:

 

How about supplying vmail, calleriD and call waiting for free as other VOIP providers do and enable dialtone on both ports of the Huawei HG659 Just a reality check other companies also offer VOIP service.

 

 

The 2 ports are totally independant. It's not possible to offer a dialtone on both ports from a single SIP connection.

 

 

 

 

Can be done with the SPA112 using one phone number according to what 2talk told me this morning.

 

 

That's rather meaningless in the context of this conversation though.

 

The SPA112 is not the HG659, and 2talk is not Vodafone.

 

Both ports on the SPA112 are independant as well, the only way to get a dialtone on both is to have a SIP registration on both ports. There are ways of doing this with 2talk if you use their simultaneous ring feature and register two lines with them.

 

 

 

 

Same config on both ports and use.

 

 

 

 

*561xxx    

 

Enable and Set 'Locate Me' Number 1

 

 

 

*571

 

Deactivate 'Locate Me' Number 1

 

 

 

*562xxx    

 

Enable and Set 'Locate Me' Number 2

 

 

 

*572

 

Deactivate 'Locate Me' Number 2

 

 

 





aw

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