Subject: Overcharge twice almost $300
Just thought I give you guys an update on how I getting on the overcharge refund,
I finally got my refund but they only refund one overcharge, and by the way they contact me they are trying to ignore that other overcharge? they mention they only overcharge me once, but the problem is I show them my statment, turely I get overcharge twice, almost $300 but they only refund me $150, how could they miss this?? both overcharge is happening at the same time!!!!
I have gone back to them and telling them they are making mistake, they should refund two overcharge and not one, never heard any reply after two or three days now, I understand they are busy, but hey I busy too.... and why should I chasing for the refund when the mistake is from their side?????
To be honest, after all this I already use up my patience, It toke around two month and I still haven't got the correct refund!!!!! maybe I need to wait another two month to get the other $150 overcharge refund!!!!
From this lesson, I will neverever going to use my credit card on vodafone payment again,is just so much hassle,is not worth it after all.
Can anyone advise what should I do after all this? should I go to fair go? or ? because I had enough on going on and on waiting......
well vodafone did said they will credit one month free to my account, but hey, they gave me $40 credit and toke $150 out of my pocket? so at the end they are still making $110 ? What kind of formula is this?