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Osty
4 posts

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  #139978 23-Jun-2008 17:06
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Paul,
  As "tonyhughes" stated on the previous page, your replies seem to be a bit vague. I for one thank you for contributing to this thread and like myself I am sure many people are greatful for your clarification on matters. However can I please get you to clarify this "VOIP" matter once and for all?

  The bottom of this page on the vodafone website states that "Voice over Internet Protocol use is prohibited"! However you have stated that the protocol is "not supported" and that action will only be taken if it impacts the service for other users.

 
What we want to know is why does it say it is "PROHIBITED"? This implies that it is NOT ALLOWED and that we could get in trouble for using it. I understand what you are saying, but these are two different things are they not? Ignoring QOS and assuming it does not impact the service for other users, will VOIP be allowed or not?

Cheers,
  Carl

 
 
 

You will find anything you want at MightyApe (affiliate link).
richms
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  #140004 23-Jun-2008 18:58
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All the more reason to debrand now if your unlucky enough to have a handset with a non customizable vodafone live shortcut on the main screen of the phone. I had major issues back when it was not free last time hitting the exit menu button one time too many and starting that infurnal wap page loading and using a few cents if I was not quick enough on the red key. I think in the end I deleted the APN to stop it working.




Richard rich.ms

hasole
382 posts

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  #140009 23-Jun-2008 19:16
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Good point, even if you were on the 15mb data plan for $20, the casual plan might work against you.



hsvboy06
7 posts

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  #140017 23-Jun-2008 19:56
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Indeed.

However, in light of the new casual plan, $11/month for 3MB (and $20 for 15MB) just seems like a ripoff. Given that on the new casual plan you can get up to 110MB for $11 (ie up to 10MB per day on 11 different days in the month), why should I be "penalised" for paying my $11 in advance and only get less than 3% of that data volume? I would have thought being "on contract" would get me a better deal (ie more MB per month).

For the record, as far as I can tell, Vodafone in the UK offers $1 per day for unlimited use (for that day) or $5 per month for unlimited use for the month. Now that's a deal!
(Actually those are UK Pounds, not dollars, but I don't know how to type a Pound sign in here!)

sbiddle
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  #140018 23-Jun-2008 20:03
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hsvboy06:
hasole: Good point, even if you were on the 15mb data plan for $20, the casual plan might work against you.



Indeed.





However, in light of the new casual plan, $11/month for 3MB (and $20 for 15MB) just seems like a ripoff. Given that on the new casual plan you can get up to 110MB for $11 (ie up to 10MB per day on 11 different days in the month), why should I be "penalised" for paying my $11 in advance and only get less than 3% of that data volume? I would have thought being "on contract" would get me a better deal (ie more MB per month).





For the record, as far as I can tell, Vodafone in the UK offers $1 per day for unlimited use (for that day) or $5 per month for unlimited use for the month. Now that's a deal!

(Actually those are UK Pounds, not dollars, but I don't know how to type a Pound sign in here!)


The old $10 and $20 plans are now legacy plans.

As for what VF may be offering for On Account - I guess we'll have to wait and see.

As for the UK it was £1 per day for what you get for NZ$1 here with the new offering. You could also pay £7.50 for "unlimited" (which was actually 500MB) of data per month. This has now been rendered obsolete as Vodafone UK now give you 500MB of free data per month on every On Account plan. Will that be offered here considering NZ are now following the mothership? I guess you'll have to wait and see..

manhinli
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  #140019 23-Jun-2008 20:06
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sbiddle: The old $10 and $20 plans are now legacy plans.

Ahem...




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VFNZPaulBrislen
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  #140024 23-Jun-2008 20:12

Osty: Paul,
  As "tonyhughes" stated on the previous page, your replies seem to be a bit vague. I for one thank you for contributing to this thread and like myself I am sure many people are greatful for your clarification on matters. However can I please get you to clarify this "VOIP" matter once and for all?

  The bottom of this page on the vodafone website states that "Voice over Internet Protocol use is prohibited"! However you have stated that the protocol is "not supported" and that action will only be taken if it impacts the service for other users.

 
What we want to know is why does it say it is "PROHIBITED"? This implies that it is NOT ALLOWED and that we could get in trouble for using it. I understand what you are saying, but these are two different things are they not? Ignoring QOS and assuming it does not impact the service for other users, will VOIP be allowed or not?

Cheers,
  Carl


Hi Carl, to reiterate:

VoIP is not supported. If customers' use of VoIP interfers with other customers' ability to use the network then we will take action but otherwise we don't care. The same rule applies for any use of the network.

So, using VoIP is up to you. We don't support it. We can't guarantee it will work. If your use of VoIP interfers with anyone else's use of our network we will address the issue with you (and if you continue to use it so it continues to impact on the rest of the customer base we will probably disconnect you).

This is the same as the rules we have for other applications (eg P2P) in that if the use of it interfers with other customers' ability to use our network we will take action.

Cheers

Paul




Paul Brislen
Head of Corporate Communications
Vodafone

http://forum.vodafone.co.nz




hsvboy06
7 posts

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  #140025 23-Jun-2008 20:14
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sbiddle: The old $10 and $20 plans are now legacy plans.

A post on the previous page referenced this site
http://www.stuff.co.nz/4591136a28.html
where it says there are no plans to change the fixed rate plans.

hasole
382 posts

Ultimate Geek


  #140026 23-Jun-2008 20:17
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Could you imagine the infrastruture if plans or deals like that existed.  The speed an latency is bad enough as it is, let alone loading it up more...

They should make the 15mb plan $10 :)  I think that would satisfy most of us, using active sync, etc.

hsvboy06
7 posts

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  #140029 23-Jun-2008 20:19
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My interpretation on the VoIP issue is that Vodafone are saying officially that it's "prohibited", even though really it's not, so that they can change their mind at any time and really prohibit it without customers being able to say "but you allowed it when I signed up".

Osty
4 posts

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  #140034 23-Jun-2008 20:26
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PaulBrislen:
Osty: Paul,
As "tonyhughes" stated on the previous page, your replies seem to be a bit vague. I for one thank you for contributing to this thread and like myself I am sure many people are greatful for your clarification on matters. However can I please get you to clarify this "VOIP" matter once and for all?

The bottom of this page on the vodafone website states that "Voice over Internet Protocol use is prohibited"! However you have stated that the protocol is "not supported" and that action will only be taken if it impacts the service for other users.

What we want to know is why does it say it is "PROHIBITED"? This implies that it is NOT ALLOWED and that we could get in trouble for using it. I understand what you are saying, but these are two different things are they not? Ignoring QOS and assuming it does not impact the service for other users, will VOIP be allowed or not?

Cheers,
Carl


Hi Carl, to reiterate:

VoIP is not supported. If customers' use of VoIP interfers with other customers' ability to use the network then we will take action but otherwise we don't care. The same rule applies for any use of the network.

So, using VoIP is up to you. We don't support it. We can't guarantee it will work. If your use of VoIP interfers with anyone else's use of our network we will address the issue with you (and if you continue to use it so it continues to impact on the rest of the customer base we will probably disconnect you).

This is the same as the rules we have for other applications (eg P2P) in that if the use of it interfers with other customers' ability to use our network we will take action.

Cheers

Paul


Paul,
  Yes, ok, but the vodafone website says the word PROHIBITED which implies that you strictly do not allow it! So this is in contrast to what you are saying. May I suggest that you take this statement off the website or are some porkies being fed here?

Cheers,
  Carl

hsvboy06
7 posts

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  #140036 23-Jun-2008 20:30
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hasole: They should make the 15mb plan $10 :) I think that would satisfy most of us, using active sync, etc.

I vote for 100MB for $10 per month... (equivalent to the casual rate, but use any time during the month).

cafeg
697 posts

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  #140043 23-Jun-2008 21:19
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hsvboy06:
hasole: They should make the 15mb plan $10 :) I think that would satisfy most of us, using active sync, etc.

I vote for 100MB for $10 per month... (equivalent to the casual rate, but use any time during the month).


My vote would be for $30 a month for an unlimited connection capped at say 500 megabyte
then $1 for every 10 megabyte a day after that during the month  

Then we could just use it as we needed, But I guess we'll never see that

gmball
541 posts

Ultimate Geek


#140123 24-Jun-2008 10:34
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I would hope that Vodafone also make significant improvements to their billing system, so that users can acurately check their usage under the $1 per day for 10mb.

Up until now, Vodafones systems havent even been able to keep accurate tabs on voice minutes and text usage, so it will be interesting to see how they will keep tabs on data usage and allow users to obtain their accurate data usage balances.

Maybe they will do their usual trick of not providing data use balances, in the hope of users exceeding the 10mb limit and paying excess use charges...

euanandrews
1528 posts

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  #140146 24-Jun-2008 12:18
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Osty:
PaulBrislen:
Osty: Paul,
As "tonyhughes" stated on the previous page, your replies seem to be a bit vague. I for one thank you for contributing to this thread and like myself I am sure many people are greatful for your clarification on matters. However can I please get you to clarify this "VOIP" matter once and for all?

The bottom of this page on the vodafone website states that "Voice over Internet Protocol use is prohibited"! However you have stated that the protocol is "not supported" and that action will only be taken if it impacts the service for other users.

What we want to know is why does it say it is "PROHIBITED"? This implies that it is NOT ALLOWED and that we could get in trouble for using it. I understand what you are saying, but these are two different things are they not? Ignoring QOS and assuming it does not impact the service for other users, will VOIP be allowed or not?

Cheers,
Carl


Hi Carl, to reiterate:

VoIP is not supported. If customers' use of VoIP interfers with other customers' ability to use the network then we will take action but otherwise we don't care. The same rule applies for any use of the network.

So, using VoIP is up to you. We don't support it. We can't guarantee it will work. If your use of VoIP interfers with anyone else's use of our network we will address the issue with you (and if you continue to use it so it continues to impact on the rest of the customer base we will probably disconnect you).

This is the same as the rules we have for other applications (eg P2P) in that if the use of it interfers with other customers' ability to use our network we will take action.

Cheers

Paul


Paul,
  Yes, ok, but the vodafone website says the word PROHIBITED which implies that you strictly do not allow it! So this is in contrast to what you are saying. May I suggest that you take this statement off the website or are some porkies being fed here?

Cheers,
  Carl

This is a simple case of Vodafone wanting to protect thier revenue stream...they simply do not want people to take up VoIP on thier mobile network....

They are not going to implicitly admit this, and the wording of thier terms serves to:
1) Discourage people attempting to use VoIP (even though it is possible)
2) To legally be able to throttle/shape or cancel the service at whim if they feel VoIP is threatening thier profits at any stage

It should be pointed out Telecom effectively do the same on thier fixed line network, by charging high prices to retailers for the service, making the service as uneconomic/unprofitable as possible

Its an unfortunate situation, where the companys that own the networks, that could provide cheap data/bandwidth to provide such services as VoIP, making calling extremly cheap, this rendering traditional calling technology obsolete...are the same companys that collect revenue from calling via traditional technology...which for them is afr more profitable.

Its generally more profitable for a company to sell a 'proccessed' good/service, rather than selling it in raw form/materials....
This is what Telecommunications companys do....there raw product is the network lines, connectivity....they can sell that in raw form for others companys to build and sell products and services of....
But they can make much more profit by making thier own products and services from thier raw product, an example being the telephone service.

Thus, its not in the interests of the companys profits to support VoIP, or even allow it on its network.




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