Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9

MCD

22 posts

Geek


  #1995378 13-Apr-2018 12:06
Send private message

By all means market your product - just don't call it fibre... Complete scam.


771 posts

Ultimate Geek

Trusted

  #1995379 13-Apr-2018 12:06
Send private message

It's confusing because of the big push around 'fibre'.

 

Yes a well informed consumer will understand what they're getting.  But if the lay-person has another impression and Vodafone aren't doing anything to dispel that, they've got some level of blame.

 

Can't wait to see how this plays out.





No signature to see here, move along...

 
 
 
 


722 posts

Ultimate Geek

Subscriber

  #1995380 13-Apr-2018 12:06
Send private message

sbiddle:

 

In many countries (including the UK) copper based FTTC services are sold as a "fibre" connection.

 

I've said it before and I'll say it again now.. I actually don't see anything confusing about the FibreX product.

 

 

That's probably because you're posting on a technology forum and thus are likely to know what FibreX actually is.

 

I would guess that for 90% of New Zealand, seeing a product from an ISP with the word "Fibre" in the product name would suggest that it's part of the much-publicised UFB rollout.

 

It's misleading, it's gross, and it reminds me of Gattung's infamous "confusion as its chief marketing tool" line from back in the day.

 

Fingers crossed for a heavy fine and preferably a forced re-naming of the product.


4166 posts

Uber Geek

Trusted
Lifetime subscriber

  #1995392 13-Apr-2018 12:17
Send private message

Good, long overdue, it's utterly misleading. When you throw in them also refusing offer UFB services to customers in HFC areas, it looks even worse. I hope they get a record fine, and it's a shame that the executives who signed off on it can't be thrown in jail for a few years.





'That VDSL Cat'
12450 posts

Uber Geek

Trusted
Spark
Subscriber

  #1995394 13-Apr-2018 12:21
Send private message

lol round two? this will be entertaining to see.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 




2044 posts

Uber Geek

Trusted
Subscriber

  #1995402 13-Apr-2018 12:24
Send private message

sbiddle:

 

In many countries (including the UK) copper based FTTC services are sold as a "fibre" connection.

 

I've said it before and I'll say it again now.. I actually don't see anything confusing about the FibreX product.

 

 

I guess there is a lot of rage bottled up at Voda, and "FibreX" is a proxy for releasing that anger. As for the rage reasons, well the search function works well on GKZ...





________

 

Antonios K

 

Click to see full size


1468 posts

Uber Geek


  #1995403 13-Apr-2018 12:25
Send private message

Agree with the 'confusion' aspect but was this not the point of the TCF-endorsed consumer 'offer summary' documents?

 
 
 
 


546 posts

Ultimate Geek


  #1995422 13-Apr-2018 12:34
Send private message

Great news. I was one of the first people to get gigabit FibreX and I can tell you its not even close to gigabit Fibre.

 

As of last week they are still door bashing trying to promote it. I politely advised the guy not to promote it in the area and to find a new job.


908 posts

Ultimate Geek

Subscriber

  #1995438 13-Apr-2018 12:42
Send private message

shrub:Great news. I was one of the first people to get gigabit FibreX and I can tell you its not even close to gigabit Fibre.

 

In what way? Always slower, or suffering during congestion?

 

 








216 posts

Master Geek

Trusted

  #1995456 13-Apr-2018 13:04
Send private message

gbwelly:

 

shrub:Great news. I was one of the first people to get gigabit FibreX and I can tell you its not even close to gigabit Fibre.

 

In what way? Always slower, or suffering during congestion?

 

 

Yeah, also curious on that. We've done a lot of testing ourselves, plus there's independent testing, which shows the performance is comparable. Note that there isn't any congestion on the network - it's pretty lightly loaded at the moment.


7 posts

Wannabe Geek

Trusted
Vodafone NZ

  #1995469 13-Apr-2018 13:18
Send private message

noroad:

 

Its about time, calling an HFC network "Fibre X" is a blatant attempt to confuse the general public into thinking they will get a FTTH fibre service when they re getting a co-ax copper service. If the Vodafone marketing was in any way valid then nearly all xDSL services could be called "Fibre Z" as the DSLAM/MSAN is almost always fibre fed.

 

 

 

 

We are proud of FibreX – we believe it is a great ultra-fast broadband choice and don’t want people to confuse it with other fibre access technologies.

 

We want consumers to know that FibreX is a true competitor to full fibre offering comparable download speeds, but with a better install experience and at a lower price point.


7 posts

Wannabe Geek

Trusted
Vodafone NZ

  #1995474 13-Apr-2018 13:21
Send private message

chevrolux:

 

Good stuff.

 

I thought they had already done an investigation and decided it was OK though?

 

 

 

 

In 2017, the Advertising Standards Authority looked into our advertising of FibreX and ruled it was not misleading.  They noted that consumers are more interested in the speed than the technology behind their internet service, and that FibreX performs to a comparable standard to other fibre access technologies.


7 posts

Wannabe Geek

Trusted
Vodafone NZ

  #1995475 13-Apr-2018 13:22
Send private message

sbiddle:

 

noroad:

 

Its about time, calling an HFC network "Fibre X" is a blatant attempt to confuse the general public into thinking they will get a FTTH fibre service when they re getting a co-ax copper service. If the Vodafone marketing was in any way valid then nearly all xDSL services could be called "Fibre Z" as the DSLAM/MSAN is almost always fibre fed.

 

 

In many countries (including the UK) copper based FTTC services are sold as a "fibre" connection.

 

I've said it before and I'll say it again now.. I actually don't see anything confusing about the FibreX product.

 

 

 

 

 

 

The ASA in the UK agrees with you


771 posts

Ultimate Geek

Trusted

  #1995476 13-Apr-2018 13:23
Send private message

ChrisVodafoneNZ:

 

noroad:

 

Its about time, calling an HFC network "Fibre X" is a blatant attempt to confuse the general public into thinking they will get a FTTH fibre service when they re getting a co-ax copper service. If the Vodafone marketing was in any way valid then nearly all xDSL services could be called "Fibre Z" as the DSLAM/MSAN is almost always fibre fed.

 

 

 

 

We are proud of FibreX – we believe it is a great ultra-fast broadband choice and don’t want people to confuse it with other fibre access technologies.

 

We want consumers to know that FibreX is a true competitor to full fibre offering comparable download speeds, but with a better install experience and at a lower price point.

 

 

 

 

You don't want people to confuse it with other fibre technologies but you deliberately hooked into the word 'fibre' to collect on the hype surrounding UFB.

 

Competitor? Sure. Just call it something else.  Sorry but Vodafone created this situation with a poor product branding decision and now they need to live with the consequences of this.

 

I'm sure the HFC product is a competitor to UFB. That's not the point that's really rarked everyone up.

 

Chris, I appreciate you're with Vodafone and are posting here under their name, so this isn't a personal critique. Your corporate backers failed here, and it's a shame it's taken a lawsuit to see it realised, but this was a deliberate move and there's no running from it.





No signature to see here, move along...

7 posts

Wannabe Geek

Trusted
Vodafone NZ

  #1995477 13-Apr-2018 13:23
Send private message

Lias:

 

Good, long overdue, it's utterly misleading. When you throw in them also refusing offer UFB services to customers in HFC areas, it looks even worse. I hope they get a record fine, and it's a shame that the executives who signed off on it can't be thrown in jail for a few years.

 

 

 

 

By definition, FibreX and full fibre are both ultra-fast broadband.  It is not a registered trade mark and it is not specific to the Government’s UFB Initiative. 


1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic




News »

Freeview On Demand app launches on Sony Android TVs
Posted 6-Aug-2020 13:35


UFB hits more than one million connections
Posted 6-Aug-2020 09:42


D-Link A/NZ extends COVR Wi-Fi EasyMesh System series with new three-pack
Posted 4-Aug-2020 15:01


New Zealand software Rfider tracks coffee from Colombia all the way to New Zealand businesses
Posted 3-Aug-2020 10:35


Logitech G launches Pro X Wireless gaming headset
Posted 3-Aug-2020 10:21


Sony Alpha 7S III provides supreme imaging performance
Posted 3-Aug-2020 10:11


Sony introduces first CFexpress Type A memory card
Posted 3-Aug-2020 10:05


Marsello acquires Goody consolidating online and in-store marketing position
Posted 30-Jul-2020 16:26


Fonterra first major customer for Microsoft's New Zealand datacentre
Posted 30-Jul-2020 08:07


Everything we learnt at the IBM Cloud Forum 2020
Posted 29-Jul-2020 14:45


Dropbox launches native HelloSign workflow and data residency in Australia
Posted 29-Jul-2020 12:48


Spark launches 5G in Palmerston North
Posted 29-Jul-2020 09:50


Lenovo brings speed and smarter features to new 5G mobile gaming phone
Posted 28-Jul-2020 22:00


Withings raises $60 million to enable bridge between patients and healthcare
Posted 28-Jul-2020 21:51


QNAP integrates Catalyst Cloud Object Storage into Hybrid Backup solution
Posted 28-Jul-2020 21:40



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.