Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8
1780 posts

Uber Geek
+1 received by user: 35

Trusted

  Reply # 145709 9-Jul-2008 20:38
Send private message

what ROI scheme are they thinking of this time I wonder?

2483 posts

Uber Geek
+1 received by user: 4

Trusted

  Reply # 145715 9-Jul-2008 20:41
Send private message

zocster: what ROI scheme are they thinking of this time I wonder?

Maybe they're trying to balance this figure out:

Average revenue per user

For the quarter to 30 December 2007:

  • Total (blended) - $46.05
  • On Account - $101.47
  • Prepay - $24.98




Find me on Twitter!

I posted 1, 2 x 10^3 times!

1937 posts

Uber Geek
+1 received by user: 53
Inactive user


  Reply # 145719 9-Jul-2008 20:51
Send private message

manhinli:
zocster: what ROI scheme are they thinking of this time I wonder?

Maybe they're trying to balance this figure out:

Average revenue per user

For the quarter to 30 December 2007:

  • Total (blended) - $46.05
  • On Account - $101.47
  • Prepay - $24.98

This news just in: On Account customers spend more than Prepaid customers.  

355 posts

Ultimate Geek


  Reply # 145828 9-Jul-2008 23:31
Send private message

Lol ahmad. How will they pay for all that VoIP data from Egypt if everyone stays on prepay!?

I am surprised they published those numbers though. That on account number seems much higher than I had anticipated. Well - they have been trying to convert customers to on account since I can remember.

656 posts

Ultimate Geek

Trusted

  Reply # 145857 10-Jul-2008 01:08
Send private message

JoeBloggs: Manhinli hit the nail on the head. There are many many times where Vodafone makes the mistake. A customer is then charged to enquire about a resolution. 1) Easy revenue source. 2) Less money spent on CSR salaries.

Good point, Last year I had a many month long dispute running on a large error for data excess consumption that occurred from the billing system upgrade in May. Having been travelling in Aus and trying to return CSR message, was stuck on hold and then dropped a number of times. Tried a couple of time on different days. When billed $64 for trying to call VF and still not having issue resolved it was escalated and finally waived (oh and also found the right person to address the data issue).  


656 posts

Ultimate Geek

Trusted

  Reply # 145859 10-Jul-2008 01:25
Send private message

JoeBloggs: Lol ahmad. How will they pay for all that VoIP data from Egypt
As Mark mentioned on Campbell Live -  'we are isolated in NZ, it does cost a lot to bring that data down to NZ' Foot in mouth

2366 posts

Uber Geek
+1 received by user: 13

Trusted
Spark

Reply # 145860 10-Jul-2008 01:44
Send private message

CookieMonster: But when a 3rd guy comes to the party, it will be very difficult to make sure no under cutting among the lot. :)


Sorry to drag this up, but someone seems to have forgotten to tell the petrol companies!! It's all to do with market structure, what it will take is product differentiation.


Food for thought.


nzbnw








2483 posts

Uber Geek
+1 received by user: 4

Trusted

  Reply # 145990 10-Jul-2008 10:33
Send private message

Mauricio: Can you remove the "rumour" part of the title?




Find me on Twitter!

I posted 1, 2 x 10^3 times!

1490 posts

Uber Geek
+1 received by user: 189

Trusted

  Reply # 146075 10-Jul-2008 12:54
Send private message

LOL yeah, no longer a rumour, I just got a text on my phone to "inform" me of this.

355 posts

Ultimate Geek


  Reply # 146079 10-Jul-2008 13:04
Send private message

Glad to hear it matt Laughing. VF roaming system is notoriously unreliable, especially for data.

183 posts

Master Geek
Inactive user


  Reply # 146084 10-Jul-2008 13:15
Send private message

Wow, this is incredible. Can you even call it "customer service" if you're charging exorbitant rates for it? What a shocking new policy.

567 posts

Ultimate Geek
+1 received by user: 20


  Reply # 146088 10-Jul-2008 13:21
Send private message

Oh this just sucks then doesn't it! Cry

But what if i don't have any money on my phone, they can't charge me then Smile (if i never top up)

2483 posts

Uber Geek
+1 received by user: 4

Trusted

  Reply # 146090 10-Jul-2008 13:23
Send private message

TechnoGuy001: Oh this just sucks then doesn't it! Cry

But what if i don't have any money on my phone, they can't charge me then Smile (if i never top up)

Hmm... like that guy on Fair Go who kept on using his tethered mobile on Prepay... didn't realise that he was in "debit", and had to slowly pay up by recharging only to have it go towards his usage?

Maybe they can do that to you too.




Find me on Twitter!

I posted 1, 2 x 10^3 times!

567 posts

Ultimate Geek
+1 received by user: 20


  Reply # 146099 10-Jul-2008 13:36
Send private message

Ill just buy a new sim :) (will be cheaper I use lots :) )

27050 posts

Uber Geek
+1 received by user: 6503

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 146101 10-Jul-2008 13:41
Send private message

JoeBloggs: Lol ahmad. How will they pay for all that VoIP data from Egypt if everyone stays on prepay!?

I am surprised they published those numbers though. That on account number seems much higher than I had anticipated. Well - they have been trying to convert customers to on account since I can remember.


These figures are published every 6 months and have been ever since Vodafone took over BellSouth.

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.