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36 posts

Geek


Topic # 23853 10-Jul-2008 09:49
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So, I'm not particularly interested in the iPhone 3G plans themselves - just simply not the right balance of minutes vs. data for me.

So this morning, I went along to my local Vodafone Retail store (I won't say where for now), but it is an actual Vodafone store - one of the ones that is supposed to have stock tomorrow from 9am (not one of the midnight opening stores).

I was interested in confirming that my calculations on the amount of subsidy available if I resigned to a You Choose Plan and also one of the Broadband for Mobile Plans. My calculations are based on the Vodafone Website FAQ here: http://tinyurl.com/6xlftr

As I'm interested in a You Choose 60 and the Broadband 1GB for 24 months - that totals up as a subsidy of $280 off the phone.

My assumptions of this are based on this statement:

If you sign up to a You Choose plan and a compatible Broadband plan for mobile, you will receive a subsidy on the iPhone equal to the value of the On Account plan you select, plus  the Broadband plan for mobile subsidy.


There is also a later statement in the page that says:

Please note: You will only receive the Broadband plan subsidy if you sign up to the Broadband plan at the same time that you resign to the standard On Account plan.


The Retail Manager at the store however was of the opinion that the two subsidies were not added together and that I'd be eligible only for the "highest subsidy available". This apparently was specifically what he had been briefed by his boss.

When I produced my printed excerpts from the Website he went through into the back room and talked to his boss, came back and photocopied my printout and said that there was confusion and that his boss would be obtaining clarity from further up in the chain. They apparently were basing this interpretation on the later of the two statments I quote above.

I left and said I would ring him later in the day when he had got more information.

So - if you were planning on using a subsidy based on You Choose or other On Account plan and the Broadband Plan subsidies - make sure you check with the store. I'll try and update here later if and when I hear more.

Any Vodafone people here, please feel free to chime in or PM me if you can shed some light on the question.

For me, if they stick to their interpretation this would be a deal breaker for me.

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289 posts

Ultimate Geek
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  Reply # 145974 10-Jul-2008 10:14
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If they refuse to honour it, and the website says otherwise, Vodafone need to account why there is a discrepancy -otherwise it's off to the ComCom! :|

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Uber Geek
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  Reply # 145983 10-Jul-2008 10:26
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The website clearly shows you're right:
If you sign up to a You Choose plan and a compatible Broadband plan for mobile, you will receive a subsidy on the iPhone equal to the value of the On Account plan you select, plus  the Broadband plan for mobile subsidy.

So you get both.




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Uber Geek
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  Reply # 145989 10-Jul-2008 10:32
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They are obviously misinterpreting the second statement.  I believe VF mean you receive the broadband subsidy only if you sign up at the same time as the On Account.  The store seems to be interpreting it as if you sign up at the same time you only get the broadband subsidy.

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Ultimate Geek
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  Reply # 145998 10-Jul-2008 10:40
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Brings back memories of the infamous Telecom line - "for years we've used confusion as a marketing tool. And it works.."

104 posts

Master Geek


  Reply # 146031 10-Jul-2008 11:43
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You would get both.



36 posts

Geek


  Reply # 146168 10-Jul-2008 15:40
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So, I talked again to the Retail Manager. While not confirming that there had been a mistaken interpretation, he said that "the way it was looking" was they would do both subsidies. 

BTW. He was perfectly reasonable and good to deal with on both occasions. No complaints about the attitude or manner in which he dealt with the matter. I only post the whole thing here, so that others don't get caught by some confusing wording (and briefing to their own staff?) over the matter.

So, now I guess it's a matter of getting to the store early enough to make sure I get a phone.

25 posts

Geek


Reply # 146196 10-Jul-2008 16:26
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A little help!

This is my would-be You Choose 20 plan:

Choose 20 20 anytime minutes to any NZ number $19.95  
BestMates 1 Talk, TXT, PXT and Video call to 1 Vodafone NZ mobile number within NZ $6.00  
TXT 2000 2000 TXTs to Vodafone network mobile phones $9.95  
Bonus Offer Handset Discount ($40-100)
Extra National Minutes (2-10)


If I purchase that along with the broadband 1gb plan, for a term of 24 months, would I get a subsidy of $230? With a monthly payment of $85.90?

So would a 16gb iPhone initially cost me $900? ($1129-$230)?

Or am I missing something here?

Sorry for so many questions! Thanks in advance



36 posts

Geek


  Reply # 146225 10-Jul-2008 17:02
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If I purchase that along with the broadband 1gb plan, for a term of 24 months, would I get a subsidy of $230? With a monthly payment of $85.90?

Yep, that's what it seems. 



25 posts

Geek


  Reply # 146230 10-Jul-2008 17:06
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Right so I would get the subsidy off the price of the standalone 16gb making it $900 or will I get it at near or less the price if I had gone on the iPhone 250 plan, which is $700? Seeing as I'm paying for $6 more than their 250 plan, and I'm staying on term for the same amount of time (24 months), I'm hoping that somehow that makes me elligible to buy the 16gb iPhone for $700 or less. If so that would be an instant buy for me :D

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