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Topic # 240298 31-Aug-2018 18:10
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Had more than enough of Vodafone using and abusing my cell number for marketing.

 

Have "unsubscribed" via their call centre all to no avail.

 

I am already a customer so do not appreciate being constantly hassled for more, more, more.

 

Is there someone here who can help?





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  Reply # 2082009 31-Aug-2018 18:16
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Are they marketing SMS you are getting and how long ago did you request not to get them via customer service?

 

SMS reminders can't be stopped like reminder of active addons or your plan is going to renew in X number of days

 

John





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  Reply # 2082010 31-Aug-2018 18:17
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Linux:

 

Are they marketing SMS you are getting and how long ago did you request not to get them via customer service?

 

 

They are marketing and a few days ago. Still coming through to my cell and tablet SIMs.





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  Reply # 2082011 31-Aug-2018 18:21
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Have you simply replied to one with STOP like all marketing texts tell you?

 

 




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  Reply # 2082012 31-Aug-2018 18:23
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sbiddle:

 

Have you simply replied to one with STOP like all marketing texts tell you?

 

 

I have done that in the past and been charged.





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  Reply # 2082013 31-Aug-2018 18:23
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What number(s) are you getting those SMS from? Can you also share the content?




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  Reply # 2082014 31-Aug-2018 18:25
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kumars:

 

What number(s) are you getting those SMS from? Can you also share the content?

 

 

"Vodafone" (which can't be replied to)

 

and 7243

 

It's all just Vodafone promos.





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  Reply # 2082018 31-Aug-2018 18:39
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Generally takes a couple of days once you unsubscribe before the SMS will stop

 

John





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  Reply # 2082019 31-Aug-2018 18:40
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sbiddle:

 

Have you simply replied to one with STOP like all marketing texts tell you?

 

 

Not Vodafone marketing SMS

 

John





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  Reply # 2082054 31-Aug-2018 20:41
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Can you block the number on your device?



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  Reply # 2082055 31-Aug-2018 20:43
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alasta: Can you block the number on your device?

 

That is my fallback. I'm not sure if works for alpha-callerID.

 

I have PM'd off board by someone at Vodafone so hopefully their changes fix the issue. I also added my wfe's and mother's numbers to my request.





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  Reply # 2082245 1-Sep-2018 10:38
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I really wish it were possible to completely disable SMS. I never use it for any personal communication, so killing it off completely would be an easy way to avoid spam.


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  Reply # 2082249 1-Sep-2018 10:47
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alasta:

 

I really wish it were possible to completely disable SMS. I never use it for any personal communication, so killing it off completely would be an easy way to avoid spam.

 

 

@alasta Request bearer T21 to be removed ZMBD:IMSI=53001xxxxxxx,BSERV=T21;

 

If the person does not know how to remove command above

 

:)





Ex JohnR VodafoneNZ 17 years 4 days

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