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9 posts

Wannabe Geek


Topic # 240684 20-Sep-2018 10:51
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I have had a 1gig Fibre connection for about a month now but I am finding my download speeds seem really slow.

 

Speed Test shows 850 down 400 up but when I try and download, say Halo Wars 2 from the MS Store it really goes above 4mb/s and on the Xbox it never goes above 20mb/s. 

 

My question is what sort of speeds do you get? I know there can be lots of things that can cause slow downloads, but before getting Fibre I had ADSL and my downloads would max out around 10-12mb/s. I was hoping for better speeds.

 

I have my laptop and xbox connected directly to the Vodafone modem using new CAT6 cables.

 

Thanks.


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  Reply # 2093725 20-Sep-2018 11:34
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@Radish 1 is local traffic the higher and the other international expecting 1Gb/s international downloads is not going to happen

 

John 





Ex JohnR VodafoneNZ 17 years 4 days



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Wannabe Geek


  Reply # 2093771 20-Sep-2018 12:35
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Linux:

 

@Radish 1 is local traffic the higher and the other international expecting 1Gb/s international downloads is not going to happen

 

John 

 

 

 

 

I understand that and are expecting 1Gb/s. 

 

I am expecting faster speeds than my old ADSL connection.

 

I have talked to the helpdesk and they are telling me that there is no wrong with my connection.

 

I have checked with a friend who is on VDSL and he normally gets download speeds around 50mb/s on his Xbox, so I am really confused.


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  Reply # 2093776 20-Sep-2018 12:41
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Radish:

 

I have checked with a friend who is on VDSL and he normally gets download speeds around 50mb/s on his Xbox, so I am really confused.

 

 

I'd suspect your friend is on another provider?

 

 

 

completely normal to have different routing performance. Some RSP's are great for performance to say; SG while having not so flash to say EU.

 

While others will be the total flip.

 

 

 

 





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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  Reply # 2093779 20-Sep-2018 12:43
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Which router are you using?




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Wannabe Geek


  Reply # 2093822 20-Sep-2018 13:37
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wratterus:

 

Which router are you using?

 

 

 

 

The Vodafone Ultra Hub


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  Reply # 2093826 20-Sep-2018 13:40
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There are several threads around with poor download speeds from certain sources with the Ultra Hub. 

https://www.geekzone.co.nz/forums.asp?forumid=40&topicid=230692

 

http://community.vodafone.co.nz/t5/Modems-Wi-Fi/Ultra-Hub-with-steam-battle-net/td-p/220757

 

https://www.geekzone.co.nz/forums.asp?forumid=40&topicid=239464

 

Have a read through that last one in particular. 

Vodafone's page for the new firmware is here, that's also worth checking on. 

 

 

 

Just FYI I have a mate who had this issue, we never really got to the bottom of it but with an EdgeRouter he was able to easily get over 60MB/sec downloading from Steam, where before with the Ultra Hub it was never over 10. 


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  Reply # 2093876 20-Sep-2018 15:10
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It also just occurred to me that you may be getting bits and bytes confused? You mention getting 12MB/sec on ADSL, that's not possible, so I assume it would be 12Mbps. 

 

Just to make sure we're on the same page.. 8 bits in a byte. 1MB/sec = 8Mbps

10MB/sec = 80Mbps

60MB/sec = 480Mbps


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  Reply # 2094364 21-Sep-2018 10:11
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wratterus:

There are several threads around with poor download speeds from certain sources with the Ultra Hub. 

https://www.geekzone.co.nz/forums.asp?forumid=40&topicid=230692


http://community.vodafone.co.nz/t5/Modems-Wi-Fi/Ultra-Hub-with-steam-battle-net/td-p/220757


https://www.geekzone.co.nz/forums.asp?forumid=40&topicid=239464


Have a read through that last one in particular. 

Vodafone's page for the new firmware is here, that's also worth checking on. 


 


Just FYI I have a mate who had this issue, we never really got to the bottom of it but with an EdgeRouter he was able to easily get over 60MB/sec downloading from Steam, where before with the Ultra Hub it was never over 10. 



Sorry for the tread hijack but I just got the Ultra Hub a few weeks ago. Haven't had any problems with it but is there some way to tell whether it's on the latest firmware? If it's not then should I download and install this manually or would it happen automatically?

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  Reply # 2094366 21-Sep-2018 10:17
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invisibleman18:

Sorry for the tread hijack but I just got the Ultra Hub a few weeks ago. Haven't had any problems with it but is there some way to tell whether it's on the latest firmware? If it's not then should I download and install this manually or would it happen automatically?

 

 

 

http://help.vodafone.co.nz/app/answers/detail/a_id/24400

 

 

 

Have a look there - that should give you enough to go on. I've not got one here or I'd give you better instructions. I think the firmware is supposed to roll out automatically, but doesn't always?


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  Reply # 2094368 21-Sep-2018 10:19
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Thanks for the link.

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