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WorldxChange

  Reply # 149418 19-Jul-2008 10:43
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The other option is can you give me remote access to the unit ?




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  Reply # 149422 19-Jul-2008 11:15
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Niel,

I have an appointment this afternoon, so if you can arrange remote access port forward port 8080 to your wrtp and set me up a temp password , I can take a look and confirm if the issue is device related before I have to go, I'm a bit concerned it's a faulty device since we haven't even seen it come on line for a few days, and I would like to get you get on line asap with a Sick relative offshore .




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  Reply # 149424 19-Jul-2008 11:19
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Sent you a PM about 10 minutes ago with login details.  If all else fails, then will get an SPA2102 from PB Technologies and send new MAC address.

(SA is 8h behind NZ, so my family is sleeping at the moment.)




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  Reply # 149427 19-Jul-2008 11:31
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Think I found it, the device voice settings are actually at factory default and has no config at all, I have put in the default rule for you so a reboot now will kick off auto provisioning so you should be back on line shortly after that.


Looking good, picked up its first config.

.......and your back Laughing




Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink

             

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  Reply # 149428 19-Jul-2008 11:37
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Great service as always, thanks.  The voice side was locked when I looked at it this morning, and the modem is stable again.  Guess there was lightning or something that corrupted the settings.
Smile




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