Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
2958 posts

Uber Geek
+1 received by user: 747

Trusted
Lifetime subscriber

  Reply # 153969 4-Aug-2008 11:02
Send private message

I have had  a number of times when the MYA would not work and keep timing out, infact the MYA from a couple of years ago was way better than it is now, in the old one you could see payments made get a call details and text details (out by 2 hours) and all this other handy info but on there service now you can't unless you call a running total "good"

The fact is that vodafone now charges pre-pay users to call vodafone for account info etc, sure no service is up 24/7 and no company can say there stuff is, however a number of other companies don't charge there customers to ring there helpdesk, and if they do by some funny 0900 number then they update there websites to say there is a problem with there service.

Minimalist
5484 posts

Uber Geek
+1 received by user: 414

Moderator
Trusted
Lifetime subscriber

  Reply # 154015 4-Aug-2008 13:59
Send private message

The current MYA allows you to look at specific call and data details, well at least mine does.

On the far left of MYA is a "View call details" link and under it a "View data details link" 



21286 posts

Uber Geek
+1 received by user: 4291

Trusted
Subscriber

  Reply # 154020 4-Aug-2008 14:18
Send private message

Because you are not on prepay you can.

Prepay users cant so there is little that you can do other then call a CSR to find where your credit has gone. At least with MYA you have an easy way to check it before and after a call. Your phone quickly fills up with all the texts back from BAL to 777 if you use it a lot and there is no easy way to screenshot it as a record of balance like there is with MYA




Richard rich.ms

Minimalist
5484 posts

Uber Geek
+1 received by user: 414

Moderator
Trusted
Lifetime subscriber

  Reply # 154022 4-Aug-2008 14:24
Send private message

Silly me, my humblest apologies Cool

2958 posts

Uber Geek
+1 received by user: 747

Trusted
Lifetime subscriber

  Reply # 154072 4-Aug-2008 18:00
Send private message

Well I am on account and do not have this "view call details or data" thing on mine, all i have is view account transaction and things about setting up payments to vodafone.

Are we talking about the big red vodafone page that has copywrite 2001 down the bottom or on the main page with all the flash ?

Minimalist
5484 posts

Uber Geek
+1 received by user: 414

Moderator
Trusted
Lifetime subscriber

  Reply # 154079 4-Aug-2008 18:13
Send private message

See top left under summary. You don't have that?


2958 posts

Uber Geek
+1 received by user: 747

Trusted
Lifetime subscriber

  Reply # 154083 4-Aug-2008 18:22
Send private message

Nope its like it does not map my cellphone number to my account, i just got vodafone to reset it but still nothing


All i have over my side is the following

Summary
View account transactions
query bill payments
setup AP
Change billing address
Change account reference
change credit limit

then
credit card payments
your details
your access
help
close



675 posts

Ultimate Geek

Trusted

  Reply # 154091 4-Aug-2008 18:36

You can gain access to your connection (to view usage details) by selecting My Access at the top, then Add Access on the left where you can enter in your mobile number & PIN to gain access to connection level details

20 posts

Geek


  Reply # 154092 4-Aug-2008 18:36
Send private message

mrtoken: Nope its like it does not map my cellphone number to my account, i just got vodafone to reset it but still nothing



When you log into My Vodafone, click on Manage your account and then continue to other account information.  On the left hand side you should a summary from which you can select viewing call and/or data details.  Also gives you a break down of what you have used so far.

One query would be if your mobile is connected to a business, then you may have limited access dependant on how it is set-up and what type of access you have to these records.

2958 posts

Uber Geek
+1 received by user: 747

Trusted
Lifetime subscriber

  Reply # 154095 4-Aug-2008 18:48
Send private message

Well just got off the phone to vodafone, it has something to do with my old account that was still hanging on to my phone number, as the system was thinking that 2 accounts had the same number but different contract numbers it did not know which one to display.

Nice lady at vodafone worked it out and removed the old contract, once that was done it worked again, and now i can see calls and data and found out i have not used anymore than 8megs in a day on my data account so asked for me 200meg plan to be removed, saving myself 10 dollars a month now LOL.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

The Warehouse leaps into the AI future with Google
Posted 15-Aug-2018 17:56


Targus set sights on enterprise and consumer growth in New Zealand
Posted 13-Aug-2018 13:47


Huawei to distribute nova 3i in New Zealand
Posted 9-Aug-2018 16:23


Home robot Vector to be available in New Zealand stores
Posted 9-Aug-2018 14:47


Panasonic announces new 2018 OLED TV line up
Posted 7-Aug-2018 16:38


Kordia completes first live 4K TV broadcast
Posted 1-Aug-2018 13:00


Schools get safer and smarter internet with Managed Network Upgrade
Posted 30-Jul-2018 20:01


DNC wants a safer .nz in the coming year
Posted 26-Jul-2018 16:08


Auldhouse becomes an AWS Authorised Training Delivery Partner in New Zealand
Posted 26-Jul-2018 15:55


Rakuten Kobo launches Kobo Clara HD entry level reader
Posted 26-Jul-2018 15:44


Kiwi team reaches semi-finals at the Microsoft Imagine Cup
Posted 26-Jul-2018 15:38


KidsCan App to Help Kiwi Children in Need
Posted 26-Jul-2018 15:32


FUJIFILM announces new high-performance lenses
Posted 24-Jul-2018 14:57


New FUJIFILM XF10 introduces square mode for Instagram sharing
Posted 24-Jul-2018 14:44


OPPO brings advanced technology to the smartphone market with new device
Posted 24-Jul-2018 09:20



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.