Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3
615 posts

Ultimate Geek
+1 received by user: 215

Trusted
Vodafone NZ

  Reply # 2194347 9-Mar-2019 11:54
Send private message quote this post

Apologies for the impact, network team aware of the issue and working on it.




Channel Manager, Help & Support @ Vodafone NZ


377 posts

Ultimate Geek
+1 received by user: 134


  Reply # 2194367 9-Mar-2019 12:01
Send private message quote this post

North shore, takapuna area. Dns just started responding, right after i changed everything to quad9 to get things working temporarily. Everything is working now on VF config.

Regardless of the grumbles of public dns at least they are there for backup when VF’s goes down. There are four of them and yet whenever theres an issue it seems at least 3/4 if not all go down causing grief. As long as routing is not affected at least Cloudflare, Quad9 or Google is always there to serve requests.

 
 
 
 


4278 posts

Uber Geek
+1 received by user: 838

Trusted
Subscriber

  Reply # 2194380 9-Mar-2019 12:17
Send private message quote this post

My services now appear to be all back up and running.


615 posts

Ultimate Geek
+1 received by user: 215

Trusted
Vodafone NZ

  Reply # 2194381 9-Mar-2019 12:19
Send private message quote this post

Good news, thanks for the update




Channel Manager, Help & Support @ Vodafone NZ


87 posts

Master Geek
+1 received by user: 21


Reply # 2194384 9-Mar-2019 12:26
Send private message quote this post

Yeah, it was down for me around 11:00am. ADSL2 - Very approximately One tree hill area. It seemed the DNS was not responding but PPP auth was fine. Rebooting the modem fixed the issue after 2 reboots.

 

I'm about to transition to voyager fibre next week so I thought it was just me at first. I'm even more pleased I'm leaving vodafone now, with all the different reasons I could list but won't, because of 'offtopicness'.

 

 

 

 


4342 posts

Uber Geek
+1 received by user: 994


  Reply # 2194386 9-Mar-2019 12:29
Send private message quote this post

I lost mobile data service (around 10:20) but it recently came back, this was in Birkenhead.


87 posts

Master Geek
+1 received by user: 21


  Reply # 2194388 9-Mar-2019 12:34
Send private message quote this post

uecasm:

 

Rickles:

 

     >Their DNS servers seem to be busted.<

 

Which begs the question, will telco/ISP based DNS servers go the same way as 'included' email services, and everyone uses public DNS services?

 

 

It's possible, but unlikely.  Having control over DNS is part of what allows them to do non-Net-Neutrality things like separate "social data".

 

 

Not to mention it would break DIA content filtering if I'm not mistaken.


508 posts

Ultimate Geek
+1 received by user: 276


  Reply # 2194436 9-Mar-2019 12:57
Send private message quote this post

We're in Upper Hutt. It crashed for about 5 minutes at 11am and performance has been a little inconsistent since, but no real problems. We have FibreX 200. Mobile is working fine.


2150 posts

Uber Geek
+1 received by user: 545


  Reply # 2194439 9-Mar-2019 13:06
Send private message quote this post

I'm not even using their DNS and experienced the outage (I'm using 1.1.1.1) on Cable in Christchurch.


615 posts

Ultimate Geek
+1 received by user: 215

Trusted
Vodafone NZ

  Reply # 2194440 9-Mar-2019 13:08
3 people support this post
Send private message quote this post

This morning Vodafone experienced an outage which caused mobile and fixed broadband customers to lose connection to the internet for around 30 minutes. We can confirm all services have been since been restored and we have a dedicated team monitoring our networks to ensure our mobile and fixed broadband connections remain stable. We apologise to our customers who have been affected by this outage and will continue to monitor our networks closely over the weekend.




Channel Manager, Help & Support @ Vodafone NZ


'That VDSL Cat'
9893 posts

Uber Geek
+1 received by user: 2317

Trusted
Spark
Subscriber

  Reply # 2194521 9-Mar-2019 15:17
Send private message quote this post

Rough outage, great to see Vodafone recovered fairly quickly.

I actually didn't notice it at all.. Perks of an over engineered home network?




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


498 posts

Ultimate Geek
+1 received by user: 36


  Reply # 2194522 9-Mar-2019 15:20
2 people support this post
Send private message quote this post

MikeHales: This morning Vodafone experienced an outage which caused mobile and fixed broadband customers to lose connection to the internet for around 30 minutes. We can confirm all services have been since been restored and we have a dedicated team monitoring our networks to ensure our mobile and fixed broadband connections remain stable. We apologise to our customers who have been affected by this outage and will continue to monitor our networks closely over the weekend.


It's a diaster really I couldn't care less about not having internet but phone is not acceptable, you have pushed customers on to VOIP but you can't provide decent service. I have issues for months with VOIP dropouts I couldn't even ring home from Aussie last week. I have a daughter who often has seizures need to call 111 both mobile and phone were down today what would if happened today?. Do I need to have a spark cell phone as well to feel safe?

4278 posts

Uber Geek
+1 received by user: 838

Trusted
Subscriber

  Reply # 2194534 9-Mar-2019 15:40
One person supports this post
Send private message quote this post

Just as a point of clarification, were phone services down completely? As noted above VOIP failed and I was unable to dial 777 on my mobile, but I never checked whether I was able to dial any other numbers.


17 posts

Geek
+1 received by user: 4


  Reply # 2194543 9-Mar-2019 16:01
Send private message quote this post

Stu1:
MikeHales: This morning Vodafone experienced an outage which caused mobile and fixed broadband customers to lose connection to the internet for around 30 minutes. We can confirm all services have been since been restored and we have a dedicated team monitoring our networks to ensure our mobile and fixed broadband connections remain stable. We apologise to our customers who have been affected by this outage and will continue to monitor our networks closely over the weekend.


It's a diaster really I couldn't care less about not having internet but phone is not acceptable, you have pushed customers on to VOIP but you can't provide decent service. I have issues for months with VOIP dropouts I couldn't even ring home from Aussie last week. I have a daughter who often has seizures need to call 111 both mobile and phone were down today what would if happened today?. Do I need to have a spark cell phone as well to feel safe?

 

To clarify, mobile broadband was down.  I don't think mobile telephone was down.  I only tried to make a call towards the end literally seconds before fibre broadband came back online, but there wasn't any issues placing the call.  I just couldn't call Vodafone's own support numbers.

 

But yes, when your broadband goes down, your VoIP goes down too.  You definitely need a mobile as well for emergencies, and it wouldn't be a silly idea to have a separate provider for that just in case.


498 posts

Ultimate Geek
+1 received by user: 36


  Reply # 2194563 9-Mar-2019 16:36
Send private message quote this post

uecasm:

Stu1:
MikeHales: This morning Vodafone experienced an outage which caused mobile and fixed broadband customers to lose connection to the internet for around 30 minutes. We can confirm all services have been since been restored and we have a dedicated team monitoring our networks to ensure our mobile and fixed broadband connections remain stable. We apologise to our customers who have been affected by this outage and will continue to monitor our networks closely over the weekend.


It's a diaster really I couldn't care less about not having internet but phone is not acceptable, you have pushed customers on to VOIP but you can't provide decent service. I have issues for months with VOIP dropouts I couldn't even ring home from Aussie last week. I have a daughter who often has seizures need to call 111 both mobile and phone were down today what would if happened today?. Do I need to have a spark cell phone as well to feel safe?


To clarify, mobile broadband was down.  I don't think mobile telephone was down.  I only tried to make a call towards the end literally seconds before fibre broadband came back online, but there wasn't any issues placing the call.  I just couldn't call Vodafone's own support numbers.


But yes, when your broadband goes down, your VoIP goes down too.  You definitely need a mobile as well for emergencies, and it wouldn't be a silly idea to have a separate provider for that just in case.



I lost vodafone mobile as well in Upper Hutt

1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Orcon announces new always-on internet service for Small Business
Posted 18-Apr-2019 10:19


Spark Sport prices for Rugby World Cup 2019 announced
Posted 16-Apr-2019 07:58


2degrees launches new unlimited mobile plan
Posted 15-Apr-2019 09:35


Redgate brings together major industry speakers for SQL in the City Summits
Posted 13-Apr-2019 12:35


Exported honey authenticated on Blockchain
Posted 10-Apr-2019 21:19


HPE and Nutanix partner to deliver hybrid cloud as a service
Posted 10-Apr-2019 21:12


Southern Cross and ASN sign contract for Southern Cross NEXT
Posted 10-Apr-2019 21:09


Data security top New Zealand consumer priority when choosing a bank
Posted 10-Apr-2019 21:07


Samsung announces first 8K screens to hit New Zealand
Posted 10-Apr-2019 21:03


New cyber-protection and insurance product for businesses launched in APAC
Posted 10-Apr-2019 20:59


Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted 7-Apr-2019 09:05


DHL Express introduces new MyDHL+ online portal to make shipping easier
Posted 7-Apr-2019 08:51


RackWare hybrid cloud platform removes barriers to enterprise cloud adoption
Posted 7-Apr-2019 08:50


Top partner named at MYOB High Achievers Awards
Posted 7-Apr-2019 08:48


Great ideas start in Gisborne with hackathon event back for another round
Posted 7-Apr-2019 08:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.