Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 
1182 posts

Uber Geek
+1 received by user: 218


  Reply # 2194602 9-Mar-2019 17:00
7 people support this post
Send private message quote this post

It was just our nice friends in China flicking the big red Huawei off button!

 

 

 

 


387 posts

Ultimate Geek
+1 received by user: 83


  Reply # 2194645 9-Mar-2019 17:58
Send private message quote this post

SMS was working during the outage as I text a family member to see if they had any broadband or mobile data issues. I got reply back immediately, and that was a good 25 minutes before my mobile data started working again.

 
 
 
 


1047 posts

Uber Geek
+1 received by user: 202


  Reply # 2194744 9-Mar-2019 20:09
One person supports this post
Send private message quote this post

MikeHales: This morning Vodafone experienced an outage which caused mobile and fixed broadband customers to lose connection to the internet for around 30 minutes. We can confirm all services have been since been restored and we have a dedicated team monitoring our networks to ensure our mobile and fixed broadband connections remain stable. We apologise to our customers who have been affected by this outage and will continue to monitor our networks closely over the weekend.

 

Ouch, it makes me wonder whether Vodafone cable broadband would be reliable enough to use to watch the forthcoming World Cup Rugby broadcasts?

 

I guess Vodafone offers fibre to customers, so if you are on the "old" cable network, would it pay to switch to fibre for a more reliable performance? I haven't seen any reports of fibre broadband going down for 30 minutes or so, but it seems that Vodafone broadband has had a few instances of this happening.

 

 

 

 


17 posts

Geek
+1 received by user: 4


  Reply # 2194753 9-Mar-2019 20:32
Send private message quote this post

frednz:

 

Ouch, it makes me wonder whether Vodafone cable broadband would be reliable enough to use to watch the forthcoming World Cup Rugby broadcasts?

 

I guess Vodafone offers fibre to customers, so if you are on the "old" cable network, would it pay to switch to fibre for a more reliable performance? I haven't seen any reports of fibre broadband going down for 30 minutes or so, but it seems that Vodafone broadband has had a few instances of this happening.

 

Fibre went down too, like I said before.

 

Or more specifically, the fibre itself was still up (I still had link to the Chorus network) but DNS was down and every other packet died pretty much the instant it entered the Vodafone network, according to tracert.

 

Oddly it was still possible to get DNS to work after that by switching to public DNS.  But then DNS worked and nothing else did.


1047 posts

Uber Geek
+1 received by user: 202


  Reply # 2194788 9-Mar-2019 21:38
Send private message quote this post

uecasm:

 

frednz:

 

Ouch, it makes me wonder whether Vodafone cable broadband would be reliable enough to use to watch the forthcoming World Cup Rugby broadcasts?

 

I guess Vodafone offers fibre to customers, so if you are on the "old" cable network, would it pay to switch to fibre for a more reliable performance? I haven't seen any reports of fibre broadband going down for 30 minutes or so, but it seems that Vodafone broadband has had a few instances of this happening.

 

Fibre went down too, like I said before.

 

Or more specifically, the fibre itself was still up (I still had link to the Chorus network) but DNS was down and every other packet died pretty much the instant it entered the Vodafone network, according to tracert.

 

Oddly it was still possible to get DNS to work after that by switching to public DNS.  But then DNS worked and nothing else did.

 

 

Thanks for that explanation, so if you are currently using Vodafone's cable network and you want to change to Chorus ultrafast fibre broadband, as far as reliability goes, do you think it would make any difference whether you were subscribed to Spark, Vodafone, or say Stuff Fibre?


'That VDSL Cat'
9898 posts

Uber Geek
+1 received by user: 2318

Trusted
Spark
Subscriber

  Reply # 2194790 9-Mar-2019 21:44
Send private message quote this post

frednz:

 

Ouch, it makes me wonder whether Vodafone cable broadband would be reliable enough to use to watch the forthcoming World Cup Rugby broadcasts?

 

 

All providers are pretty well briefed on expectations on their networks.

 

 

 

If vodafone haven't already invested in the akamai nodes needed, one would expect it to be at the top of their todo list...





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


17 posts

Geek
+1 received by user: 4


  Reply # 2194833 9-Mar-2019 22:57
Send private message quote this post

frednz:

 

Thanks for that explanation, so if you are currently using Vodafone's cable network and you want to change to Chorus ultrafast fibre broadband, as far as reliability goes, do you think it would make any difference whether you were subscribed to Spark, Vodafone, or say Stuff Fibre?

 

 

I don't really know about the cable network.  But in general I'm pretty happy with fibre, I get great download speeds and decent upload speeds.  And problems like today are pretty rare, this was the first outage I've noticed in several months.  I have no idea how much the ISP influences it, but I would imagine that they're all pretty similar.


87 posts

Master Geek
+1 received by user: 21


  Reply # 2195006 10-Mar-2019 12:13
Send private message quote this post

Apsattv:

 

It was just our nice friends in China flicking the big red Huawei off button!

 

 

In this instance they needn't have done anything, because according to the brief newsclip I heard on R.N.Z the issue was (and I qoute) caused by "two software programs restarting"... So extrapolating from here - in a major Vodafone N.O.C there is a scheduled patch being applied to a dedicated D.N.S server system which requires a cold system reboot, someone forgets to schedule it for 4am and to  advance notify important clients with S.L.As and the rest is history.

 

This must have been quite embarassing for operations technicians, moreso considering that several essential public services contracted out to Vodafone corporate around 5 years ago. One of those I'm thinking of involves calls to 111.  Hopefully those systems and services run entirely on their own isolated infrastructure. *crosses fingers*

 

 


27669 posts

Uber Geek
+1 received by user: 7152

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 2195032 10-Mar-2019 12:31
2 people support this post
Send private message quote this post

frednz:

 

Thanks for that explanation, so if you are currently using Vodafone's cable network and you want to change to Chorus ultrafast fibre broadband, as far as reliability goes, do you think it would make any difference whether you were subscribed to Spark, Vodafone, or say Stuff Fibre?

 

 

It would make zero difference. All providers have outages at some point or another, and statistically speaking any of those providers are just as likely to have an outage as each other.

 

The reliability and performance of the cable network also seems pretty similar to UFB these days with very few complaints from people.

 

 


339 posts

Ultimate Geek
+1 received by user: 87


  Reply # 2195057 10-Mar-2019 14:48
Send private message quote this post

Stu1:
MikeHales: This morning Vodafone experienced an outage which caused mobile and fixed broadband customers to lose connection to the internet for around 30 minutes. We can confirm all services have been since been restored and we have a dedicated team monitoring our networks to ensure our mobile and fixed broadband connections remain stable. We apologise to our customers who have been affected by this outage and will continue to monitor our networks closely over the weekend.


It's a diaster really I couldn't care less about not having internet but phone is not acceptable, you have pushed customers on to VOIP but you can't provide decent service. I have issues for months with VOIP dropouts I couldn't even ring home from Aussie last week. I have a daughter who often has seizures need to call 111 both mobile and phone were down today what would if happened today?. Do I need to have a spark cell phone as well to feel safe?

 

 

 

to make 111 calls on a mobile, you just need 1 working cell site to talk to - does not matter if it your provider or not, all networks will take the call - that why sometime your phone will say emergency call only at the top, it talking to another provider cell site, and no site for your provider around


498 posts

Ultimate Geek
+1 received by user: 36


  Reply # 2195199 10-Mar-2019 18:36
Send private message quote this post

bagheera:

Stu1:
MikeHales: This morning Vodafone experienced an outage which caused mobile and fixed broadband customers to lose connection to the internet for around 30 minutes. We can confirm all services have been since been restored and we have a dedicated team monitoring our networks to ensure our mobile and fixed broadband connections remain stable. We apologise to our customers who have been affected by this outage and will continue to monitor our networks closely over the weekend.


It's a diaster really I couldn't care less about not having internet but phone is not acceptable, you have pushed customers on to VOIP but you can't provide decent service. I have issues for months with VOIP dropouts I couldn't even ring home from Aussie last week. I have a daughter who often has seizures need to call 111 both mobile and phone were down today what would if happened today?. Do I need to have a spark cell phone as well to feel safe?


 


to make 111 calls on a mobile, you just need 1 working cell site to talk to - does not matter if it your provider or not, all networks will take the call - that why sometime your phone will say emergency call only at the top, it talking to another provider cell site, and no site for your provider around



Thanks thats good to know I still might get another prepaid on another provider as well just got back up

1 | 2 | 3 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Orcon announces new always-on internet service for Small Business
Posted 18-Apr-2019 10:19


Spark Sport prices for Rugby World Cup 2019 announced
Posted 16-Apr-2019 07:58


2degrees launches new unlimited mobile plan
Posted 15-Apr-2019 09:35


Redgate brings together major industry speakers for SQL in the City Summits
Posted 13-Apr-2019 12:35


Exported honey authenticated on Blockchain
Posted 10-Apr-2019 21:19


HPE and Nutanix partner to deliver hybrid cloud as a service
Posted 10-Apr-2019 21:12


Southern Cross and ASN sign contract for Southern Cross NEXT
Posted 10-Apr-2019 21:09


Data security top New Zealand consumer priority when choosing a bank
Posted 10-Apr-2019 21:07


Samsung announces first 8K screens to hit New Zealand
Posted 10-Apr-2019 21:03


New cyber-protection and insurance product for businesses launched in APAC
Posted 10-Apr-2019 20:59


Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted 7-Apr-2019 09:05


DHL Express introduces new MyDHL+ online portal to make shipping easier
Posted 7-Apr-2019 08:51


RackWare hybrid cloud platform removes barriers to enterprise cloud adoption
Posted 7-Apr-2019 08:50


Top partner named at MYOB High Achievers Awards
Posted 7-Apr-2019 08:48


Great ideas start in Gisborne with hackathon event back for another round
Posted 7-Apr-2019 08:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.