JoeBloggs: You'll generally get the feeling that no one cares at either telco if you stay long enough. Telecom is shrinking slowly, freeing up CSR's and sales reps for the time being. Vodafone is expanding and releasing new products at an unsustainable rate. The framework isn't there yet but things will settle down. During this time what customers need most is the ability to talk to a real person who speaks their native language.
In my opinion if you have an issue, best thing to do is deal with it. haha. save the stress, prolong your life. Nobody wants to die from a multinational organisation.
Umm no... Why stay with a company that makes you stress and deal with it and shorten your potential lifespan ? Its the reason Id leave to goto someone else.
Which I will be doing if the Glenfield store stuffs me around again...... theres a Telecom store just 100m away and their staff have always been helpful when Ive had to sort out Telecom issues....