Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
4496 posts

Uber Geek
+1 received by user: 1068


  # 2221873 21-Apr-2019 21:44
Send private message quote this post

Fair point, I thought he may just want to be made aware of what the doorknockers for Vodafone are doing.


77 posts

Master Geek
+1 received by user: 169

Trusted
Vodafone NZ

  # 2222008 22-Apr-2019 09:06
2 people support this post
Send private message quote this post

tonysutorius:

Happy Easter everyone,

Vodafone are operating a door-to-door hardsell operation in Otaki, targeting elderly users, pressuring them into buying expensive packages they don't want, can't understand, and in some cases couldn't possibly use.

My father-in-law law was pressured to signing up for a more than $200/month fibre+Sky package, even though fibre can't be installed in his cul-de-sac due to a neighbour's objections. He was blythly convinced "we don't worry about that now" and arm-twisted into signing up without the price being disclosed (it appears significantly above the odds).

His 85 year old next door neighbour was shaken down into signing the same thing, and doesn't even own a computer (!).

The Vodafone store then wouldn't engage at all, either in this specific case or the general issue, literally saying "it's not my department" and shrugging.

What's the deal Vodafone? This is hardly responsible corporate citizenship. What are you playing at?

Tony




Hi Tony,

I’m very disappointed to hear how our D2D partners have turned up - it’s certainly not the approach that we are asking them to take. Would you mind emailing me some details of your father-in-law so I can look into this in more detail? Jason.paris@vodafone.com. I’d like to ensure that this type of approach doesn’t happen to anyone again - and that we ensure that your father-in-law is all sorted.

Thanks

Jason




Jason Paris


1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Dunedin selects Telensa to deliver smart street lighting for 15,000 LEDs
Posted 18-Jul-2019 10:21


Sprint announces a connected wallet card with built-in IoT support
Posted 18-Jul-2019 08:36


Educational tool developed at Otago makes international launch
Posted 17-Jul-2019 21:57


Symantec introduces cloud access security solution
Posted 17-Jul-2019 21:48


New Zealand government unveils new digital service to make business easier
Posted 16-Jul-2019 17:35


Scientists unveil image of quantum entanglement
Posted 13-Jul-2019 06:00


Hackers to be challenged at University of Waikato
Posted 12-Jul-2019 21:34


OPPO Reno Z now available in New Zealand
Posted 12-Jul-2019 21:28


Sony introduces WF-1000XM3 wireless headphones with noise cancellation
Posted 8-Jul-2019 16:56


Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20


New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09


ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05


New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.