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  # 2257132 13-Jun-2019 07:28
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kiwiharry: @biggal We'd like to know what the end result of this was?


This could be an interesting story



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  # 2257571 13-Jun-2019 18:43
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nothing has happened no VF on here had contact me

 

just get the run around when i rang vodafone


 
 
 
 


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  # 2257576 13-Jun-2019 19:01
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You should of kept it topped up as stated in the terms and conditions

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Wannabe Geek

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  # 2257585 13-Jun-2019 19:32
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biggal:

 

nothing has happened no VF on here had contact me

 

just get the run around when i rang vodafone

 

 

 

 

Hi,

 

 

 

If you send me your details (mobile number) to stephen.webber@vodafone.com I can take a look at this tomorrow.

 

 

 

The situation you describe does sound very strange and not inline with our Ts and Cs - so I'd be interested to take a look and see what's happened and see how I can help.

 

 

 

Cheers,

 

Steve

 

Prepay Product Owner


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  # 2257587 13-Jun-2019 19:43
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Linux: You should of kept it topped up as stated in the terms and conditions

 

 

 

You should stop assuming that it's his issue and but out! This adds nothing to the thread.


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  # 2257590 13-Jun-2019 19:51
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ArcticSilver:

Linux: You should of kept it topped up as stated in the terms and conditions


 


You should stop assuming that it's his issue and but out! This adds nothing to the thread.



What value are you adding? I know why it was deactivated and it's not the reason the OP is saying

Edit: Prepay product owner has stepped in now so let's hope he / she will find out why and post an update why the number was deactivated

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  # 2257591 13-Jun-2019 19:58
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Linux:
ArcticSilver:

 

Linux: You should of kept it topped up as stated in the terms and conditions

 

 

 

 

 

 

 

You should stop assuming that it's his issue and but out! This adds nothing to the thread.

 



What value are you adding? I know why it was deactivated and it's not the reason the OP is saying

 

 

 

Unless you are currently working for Vodafone, have seen his account and have talked to the OP directly about the issue you can't know for sure.

 

If you work for Vodafone and have done the above i'll eat my words, but until then you're contributing nothing to the thread aside from harassing the OP. 

 

Let Vodafone deal with it, its between them and the OP.

 

 

 

If you don't have anything constructive to say then please, don't say anything.


 
 
 
 


BDFL - Memuneh
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  # 2257593 13-Jun-2019 20:01
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  # 2257594 13-Jun-2019 20:01
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ArcticSilver:

Linux:
ArcticSilver:


Linux: You should of kept it topped up as stated in the terms and conditions


 


 


 


You should stop assuming that it's his issue and but out! This adds nothing to the thread.




What value are you adding? I know why it was deactivated and it's not the reason the OP is saying


 


Unless you are currently working from Vodafone, have seen his account and have talked to the OP directly about the issue you can't know for sure.


If you work for Vodafone and have done the above i'll eat my words, but until then you're contributing nothing to the thread aside from harassing the OP. 


Let Vodafone deal with it, its between them and the OP.


 


If you don't have anything constructive to say then please, don't say anything.



I worked for VodafoneNZ for just over 17 years and the last 8 on the Surepay platform

I have very extensive knowledge of the platform in fine detail

Was even ALU trained on the Application and databases then Nokia took it over

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  # 2257597 13-Jun-2019 20:07
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Linux:

I worked for VodafoneNZ for just over 17 years and the last 8 on the Surepay platform

I have very extensive knowledge of the platform in fine detail

 

 

 

And yet you still would not know if:

 

  • This is a bug
  • The OP has been given bad information
  • The OP has been sold the wrong type of sim card
  • etc.......

The point is, you don't know the full story, some times it isn't the obvious answer, you can't make these assumptions.

 

 

 

Anyway, ill leave it here as I don't want to detract from the thread.


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  # 2257602 13-Jun-2019 20:26
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  # 2260612 19-Jun-2019 01:31
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Dont know why the drama !!

 

I contacted @Stevowebbs

 

I'll post when i have a out come


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