2) I've heard of the Egyptian CSR's claiming that it isn't, so you need to be assertive if this happens.
3) You will not be refunded the $1. According to Paul they are refunding "at their discretion" and from many accounts they simply don't refund under any circumstance. My criteria would include an error of some type, rather than a selective deactivation of an account feature (GPRS). Again, if you feel this is something you should be entitled to do without paying $1 then be assertive, but you are not entitled to the refund.