Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

5 posts

Wannabe Geek

Topic # 25025 9-Aug-2008 20:07
Send private message

just wanted to air my annoyance. please bear with me.

back in early june i topped up my prepay $100 to get the extra 20% value.

while poking around MY ACCOUNT, i saw this link to vodafone email and clicked on it...

registered and tried to search for charges, etc...

didn't find any. sent an email to it to see if my value would be deducted.

no value deducted. turned on text message notification, and tested again over the next 2 days.

no value deducted again. thought i had latched on a good thing.

sent an email to vodafone enquiring about pricing for this product (no free meal, right?)

no reply. i left it as it is and found it some-what useful (not very, but still interesting to have).

today i cancelled my BIS (no voice plan, i use prepay for voice calls which is rare except for calling mobiles).

i was trying to get my BB browser to work without BIS/BES and was trying to get the config details but can't find anything (which is how i got here).

what i DID find is that there is a charge for notification text, and again fresh searching turned up nothing!

i checked my prepay balance and... tada! from over $120 it's down to $13+.

awesome price to pay for TEXT MSG notification service over the past 2 months - way more than my $39/month for BIS/email!

after reading many posts here, i can safely say vodafone really has it pretty good.

it was my mistake for not getting verification and assuming i won't get charged. but i feel vodafone should have put pricing somewhere more prominent (i still can't find it - did i say that?).

i assume my "feedback" email to vodafone will, again mysteriously not get a reply.

i also hope my PIN has been removed from their servers like i requested, but i'm not holding my breath (and am already prepared to call back sometime in the future when i register my BB device on another network).

anyhow, this site has been awesome and i appreciate all those who contributed to the wealth of information on the forum.

i hope i get my BB to work without BIS/BES on vodafone (it works overseas). vodafone sucks big time and if i had another choice for a GSM carrier, you can bet i'll jump ship right now.

me so angry.

Create new topic
2483 posts

Uber Geek
+1 received by user: 4


  Reply # 155497 9-Aug-2008 21:02
Send private message

I'm pretty sure that you would have seen this:

Optional notification of email to your mobile device (normal TXTing charges apply)

Find me on Twitter!

I posted 1, 2 x 10^3 times!

5 posts

Wannabe Geek

  Reply # 155500 9-Aug-2008 21:16
Send private message

like i mentioned earlier, i saw that line only today.

it wasn't shown anywhere from within the link clicked after logging into MY VODAFONE (back in beginning june and still so, today).

and while scouring the vodafone website this evening, i still couldn't find the charges for that...

i'm sore, but i'll take it as a $100 lesson and be very wary of vodafone from now on.

p/s: i forgot to add that within the site that manages the vodafone emails, there's also no mention on pricing in the FAQs or anywhere else.

i also made the wrong assumption that it won't be charged (despite not finding any info at the time i signed up and used that service), was due to my monitoring of my prepay value for the first few days. nothing deducted...

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Hawaiki Transpacific cable ready-for-service
Posted 20-Jul-2018 11:29

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40

Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36

Microsoft ices heated developers
Posted 6-Jul-2018 20:16

PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45

Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40

Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04

N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08

Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03

Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27

Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13

Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00

Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12

Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52 to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.