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  #2386341 6-Jan-2020 21:21
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NetwNZ:

Can I take my phone to a vodafone shop in the mall and they can do it for me ? If anyone from Vodafone / 2 Degrees is reading please help.



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  #2386348 6-Jan-2020 21:47
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As above, will probably enabled once 2degrees firmware is updated to Android 10. This I have confirmed on a 2degrees S10 on Vodafone network. VoLTE became active on latest update to Android 10.




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  #2402282 20-Jan-2020 12:42
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I bought myself a Nokia 7.2 for Christmas; the handset was purchased over the counter at Harvey Norman.

As far as I can tell, the phone isn't doing VoLTE; not that it's a big deal; but geekpoints, etc...

A) Should it? [Frietasm's posts imply it should]
B) How does one tell on this phone?
C) Is a specific type of SIM required? [I seem to recall that back in the day 4G support required a newer SIM]

My work-provided-SIM is Vodafone, and the SIM itself is a few years old.

Just being curious...

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  #2402310 20-Jan-2020 13:02
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@jamesrt 4G access does not need a new SIM card the only reason why it did on SparkNZ was cause the way the network was getting upgraded between ALU to Huawei and new HLR

You do not require a new SIM card for VoLTE the issue is the handset is not approved by VodafoneNZ for VoLTE access

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  #2402318 20-Jan-2020 13:18
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Linux: You do not require a new SIM card for VoLTE the issue is the handset is not approved by VodafoneNZ for VoLTE access

 

@Linux; thanks; I assumed as such from earlier comments in the thread (I do read!), but given that Mauricio also said in another post that it "supports VoLTE out-of-the-box (at least on Vodafone)", I thought I'd double-check...

 

Not a huge deal for me either way.


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  #2402323 20-Jan-2020 13:20
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It did on the test device I've used - it's since been sent back to Nokia so can't test again.





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  #2402325 20-Jan-2020 13:22
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Linux: [..] You do not require a new SIM card for VoLTE the issue is the handset is not approved by VodafoneNZ for VoLTE access

 

Why does the phone need to be "approved for VoLTE"? Seems rather absurd. A phone doesn't get "approved for 4G".


 
 
 
 


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  #2402328 20-Jan-2020 13:26
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boosacnoodle:

 

Linux: [..] You do not require a new SIM card for VoLTE the issue is the handset is not approved by VodafoneNZ for VoLTE access

 

Why does the phone need to be "approved for VoLTE"? Seems rather absurd. A phone doesn't get "approved for 4G".

 

 

VoLTE seems to be very... finicky. It has problems with Huawei handsets at the moment so those aren't allowed to use it. Huawei tells me they are working on it.

 

Perhaps Vodafone identified something on the Nokia stack that is not working well with VoLTE and decided to block it too? I will ask Nokia.

 

Also remember this is mainly a Spark device, and I've caught a call setup error before that only happened on Vodafone when testing the Nokia 9.





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  #2402439 20-Jan-2020 15:38
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jamesrt: I bought myself a Nokia 7.2 for Christmas; the handset was purchased over the counter at Harvey Norman.

As far as I can tell, the phone isn't doing VoLTE; not that it's a big deal; but geekpoints, etc...

A) Should it? [Frietasm's posts imply it should]
B) How does one tell on this phone?
C) Is a specific type of SIM required? [I seem to recall that back in the day 4G support required a newer SIM]

My work-provided-SIM is Vodafone, and the SIM itself is a few years old.

Just being curious...

 

a) 7.2 supports VoLTE

 

b) when VoLTE enabled you should see HD icon in status bar on Android One

 

c) no SIM required. though Android checks whether VoLTE is provisioned by carrier for handset. if carrier replies "no", probably that's for a good reason. 

 

you can override that VoLTE check and enable it manually and see if it works:

 

1. in dialer app enter *#*#86583#*#* to toggle VoLTE check

 

2. go to Settings > Network & Internet > Mobile network > Advanced

 

3. there should appear "Enhanced 4G LTE mode" toggle, enable it and if there is VoLTE in your area you should get that HD icon 

 

though besides testing calling over VoLTE ensure sending SMS works as well when Enhanced 4G LTE mode enabled. At the moment it seems Vodafone still uses signalling for sending SMS rather than IP protocol, while generic carrier profiles assume SMS over IP when VoLTE enabled.


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  #2402635 20-Jan-2020 18:21
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qwerty123: you can override that VoLTE check and enable it manually and see if it works:

 

1. in dialer app enter *#*#86583#*#* to toggle VoLTE check

 

 

Nothing seems to happen - the screen does flicker and the code goes away from the dialler, but that's all.

 

2. go to Settings > Network & Internet > Mobile network > Advanced

 

3. there should appear "Enhanced 4G LTE mode" toggle, enable it and if there is VoLTE in your area you should get that HD icon 

 

Not so much, no:

 

Click to see full size

 

Another google search implies that *#*#4636#*#* gives a useful menu, and sure enough it does; and the "enable" option there is off and greyed out:

 

Click to see full size

 

As I said earlier, I don't really care enough to take this any further at this point.

 

 


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  #2409478 29-Jan-2020 09:25
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Official release:

 

 

Vodafone customers around New Zealand are enjoying crisper, clearer phone chats following the completion of the 4G Calling upgrade program.

 

Key benefits of 4G Calling, or 4G VoLTE (Voice over Long Term Evolution) in technical speak, include reduced background noise on voice calls and quicker call connection – as well as fewer interruptions if a phone call comes in while streaming content.

 

Sharina Nisha, Head of Platforms, Vodafone New Zealand, said: “We know call reliability and sound quality is incredibly important to our customers, so we are pleased 4G Calling is now installed widely around the country. We even managed to complete our upgrade program three months ahead of schedule!

 

“A key benefit of 4G Calling is it can reduce disruption if you are streaming video or downloading content when a call comes in, so 4G and 5G data speeds will be maintained.”

 

"This is part of our broader 5G technology upgrade program, bringing world-leading network technology to New Zealand. VoLTE-enabled devices will stay on 4G rather than drop to 3G or 2G to make calls – and our 4G Calling service can seamlessly transition to 3G if required, which means Vodafone customers can expect call continuity and a smooth experience.

 

“The first area to benefit from 4G Calling was Auckland’s North Shore in June 2019, and we now have finished our nationwide upgrade program. RBI2 sites are designed to support 4G Calling as they are switched on.”

 

4G Calling is available to Vodafone customers on a wide range of devices including newer Samsung models as well as the iPhone 6 and above.

 

Nisha adds: “A key focus of our 4G Calling introduction has been on the end-to-end testing in conjunction with smartphone manufacturers and 4G Calling is available on a wide range of newer devices.”

 

4G Calling is supported by technology partner Nokia, and delivers a key part of Vodafone’s voice evolution strategy.

 

For more information about 4G Calling, please visit: https://www.vodafone.co.nz/volte/

 





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  #2409489 29-Jan-2020 09:30
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Note the link lists supported phones:

 

Apple – iPhone 6 and newer models (iPhone 6, 6 Plus, 6s, 6s Plus, 7, 7 Plus, SE, X, Xr, Xs, Xs Max, 8, 8 Plus, 11, 11 Pro, 11 Pro Max)
Huawei – B525
Mobiwire – Ogima
Samsung – Galaxy A10, A20, A50, A51, A90 5G, Fold (4G), Note 10, Note 10+, Note 10+ 5G, Note 8, Note 9, S10, S10+, S10e, S9, S9+, J5 Pro
Vodafone - Vodafone Smart X9.





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  #2409491 29-Jan-2020 09:36
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freitasm: Note the link lists supported phones:

 

Not the Nokia handset range then...

 

4G Calling is supported by technology partner Nokia, and delivers a key part of Vodafone’s voice evolution strategy.

 

Quite ironic, really.


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  #2409656 29-Jan-2020 13:08
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qwerty123:

 

At the moment it seems Vodafone still uses signalling for sending SMS rather than IP protocol, while generic carrier profiles assume SMS over IP when VoLTE enabled.

 

 

Last I checked (3 months ago) Spark were in the same boat - was testing VoLTE on my Xiaomi phone.


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  #2409978 30-Jan-2020 08:14
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Both my Father's Samsung A8 and my parallel imported dual SIM Samsung S10e display VoLTE on Vodafone

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