Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4
17 posts

Geek


  # 2283809 26-Jul-2019 07:07
Send private message quote this post

cyril7:

 

Good news, whatever fix @gaddman has sounds good, and hopefully soon pushed out to all other nodes, as there is no shortage of unhappy campers in the Voda DOCSIS3.1 space.

 

 

 

 

Great news... 

 

  now how do I get the same? 

 

 

 

 


187 posts

Master Geek

Trusted
Vodafone NZ

  # 2284013 26-Jul-2019 10:39
Send private message quote this post

@DodgerNZL where are you, and are you still seeing problems?


 
 
 
 


17 posts

Geek


  # 2284018 26-Jul-2019 10:49
Send private message quote this post

gaddman:

@DodgerNZL where are you, and are you still seeing problems?



Stokes valley, lower Hutt.
Had one the other day, nothing last night but didn't really use the net much last night.

Will try and crash tonight when I get home.


187 posts

Master Geek

Trusted
Vodafone NZ

  # 2284032 26-Jul-2019 11:12
Send private message quote this post

Thanks, PM me your account number, I'll check if you're on one of the nodes that got the update.


17 posts

Geek


  # 2284059 26-Jul-2019 11:42
Send private message quote this post

Pm sent.

Thanks,

4 posts

Wannabe Geek


  # 2284234 26-Jul-2019 14:06
Send private message quote this post

Sorry...had been a bit quiet.

 

In general I haven't noticed any major outages like I was having. However Pingplotter picked up the following times where it's seen drops:

 

19/07/2019 9:12:16 PM
20/07/2019 3:33:50 PM
24/07/2019 11:02:04 PM

 

Prior to the recorded values I tended to notice the drops in the evening but it's highly likely that I'm using it more at that time anyway.

 

 

 

Interested in the technical details of the fix if they are available @gaddman

 

Cheers




21 posts

Geek


  # 2284390 26-Jul-2019 19:46
Send private message quote this post

I'm also interested in the details of the fix @gaddman.

 

It's been about 24 hours since my last post and looking at the last 24 hours of Ping Plotter I haven't had the dreaded 2 minute dropout. I tried twice, again today, to get it to drop out but it remained connected.

 

 

This shows the last 24 hours worth of logging in Ping Plotter. You can see there's no dropout to Hop 2 (203.118.185.254). There are a couple of very short blips due to packet loss, but no dropouts lasting 2 minutes which is great.

 

Also (and this is anecdotal as I didn't take records) I feel like my average speed tests are better again.

 

Will continue to monitor for a while as I've had this issue for so long, I'm not completely confident it's been resolved, but I'm now quietly optimistic it may have been fixed.

 

 


 
 
 
 


1945 posts

Uber Geek

Trusted
Subscriber

  # 2284395 26-Jul-2019 20:02
One person supports this post
Send private message quote this post

I’d like to know what this patch did... sounds interesting?




________

 

Antonios K

 

Click to see full size


6964 posts

Uber Geek

Trusted
Subscriber

  # 2284430 26-Jul-2019 22:01
Send private message quote this post

And why is it not rolled out to all nodes, or is it only just emerging from test.

Cyril



21 posts

Geek


  # 2284695 27-Jul-2019 21:55
Send private message quote this post

No drops since last post. So far so good.

187 posts

Master Geek

Trusted
Vodafone NZ

  # 2284891 28-Jul-2019 17:27
Send private message quote this post

antoniosk: I’d like to know what this patch did... sounds interesting?

 

Bit of a tweak to how the DCMTS responds to certain network/cable modem conditions.

 

 

 

cyril7: And why is it not rolled out to all nodes, or is it only just emerging from test. Cyril

 

Yeah, we wanted to try it on a few nodes first. It's rolled out across the network now (as of Friday night).

 

 

 

theflinch: No drops since last post. So far so good.

 

Good to hear, thanks for the update.

 

 


6964 posts

Uber Geek

Trusted
Subscriber

  # 2284892 28-Jul-2019 17:29
Send private message quote this post

Thanks, I know lots of folk who will be pleased to see this service made more reliable.

Cyril

17 posts

Geek


  # 2284912 28-Jul-2019 18:36
One person supports this post
Send private message quote this post

Seems all good here, I've had no dropouts this weekend.
And I've been trying to kill it. :)

Thanks :)




21 posts

Geek


  # 2285292 29-Jul-2019 16:35
Send private message quote this post

That's great @dodgernzl. I haven't had any of the 2 minute drops for the rest of the weekend. 

 

Appreciate what @gaddman did and how quickly he got in touch, but it's still rather disappointing that I couldn't get this sorted via the proper channels in a timely manner. The helpdesk need more people like gaddman but I guess that's just the way it is with outsourcing the call centre. The whole experience has really put me off Voda. Really don't want that sort of experience with the helpdesk again should another issue occur.

 

I'll do some searching of my own, but anyone have a link to a good thread with ISP customer service reviews. May be time for change anyway. I hear 2degrees has a good service and the customer support is good.

 

 


17 posts

Geek


  # 2292502 8-Aug-2019 18:58
Send private message quote this post

Just had an outage.

 

  Had to reboot Router and Modem.  Not sure if its related to the others, or just a random outage.

 

Logging here "In Case"

 

 

 

 


1 | 2 | 3 | 4
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft New Zealand Partner Awards results
Posted 18-Oct-2019 10:18


Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.