Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 


460 posts

Ultimate Geek

Subscriber

  # 2285751 30-Jul-2019 14:12
Send private message quote this post

I'm just it at the moment, I've heard back and they've replaced the Sim which seems to be working again. I'll be over to bother in laws tonight so I'll get more info then.

Cheers



460 posts

Ultimate Geek

Subscriber

  # 2285898 30-Jul-2019 18:03
One person supports this post
Send private message quote this post

This is where I get to look like a bit of a jerk. I met with my father in law today, and found out he did in fact swap the sim at Vodafone in the Albany mall, and since then it's been working okay. He said he's only getting 1 bar at my brother in laws house where he used to get more, but isn't concerned with that.

 

He did confirm they had swapped the sim into my brother in laws phone and it worked fine, and brother in laws spark sim worked fine in the iPhone. The person at VF said he hadn't seen anything like what was happening, but swapped his personal sim into the phone, and it came right up. So it appears this may have been a funky sim issue that was difficult to pin down, and is working properly now. I feel like a bit of a jerk for the thread, as it didn't seem like a sim issue from the information I had at the time.

 

So for now, this is resolved. They'll be heading back to CHC this weekend, so it should be fine until they leave. None of the rest of us are on VF, so it we couldn't swap it with a VF sim to check (though the spark and another sim worked). Sorry for the thread. I'll mark this as answered. Thank you all for the assistance with this.


 
 
 
 


98 posts

Master Geek

Trusted
Vodafone NZ

  # 2286112 30-Jul-2019 22:21
Send private message quote this post

Taubin:

This is where I get to look like a bit of a jerk. I met with my father in law today, and found out he did in fact swap the sim at Vodafone in the Albany mall, and since then it's been working okay. He said he's only getting 1 bar at my brother in laws house where he used to get more, but isn't concerned with that.


He did confirm they had swapped the sim into my brother in laws phone and it worked fine, and brother in laws spark sim worked fine in the iPhone. The person at VF said he hadn't seen anything like what was happening, but swapped his personal sim into the phone, and it came right up. So it appears this may have been a funky sim issue that was difficult to pin down, and is working properly now. I feel like a bit of a jerk for the thread, as it didn't seem like a sim issue from the information I had at the time.


So for now, this is resolved. They'll be heading back to CHC this weekend, so it should be fine until they leave. None of the rest of us are on VF, so it we couldn't swap it with a VF sim to check (though the spark and another sim worked). Sorry for the thread. I'll mark this as answered. Thank you all for the assistance with this.



Great to see this is now sorted. The team did look into this a fair bit today but couldn’t find any reason for this to have happened...so the sim swap makes sense.

Appreciate the update.

Cheers

Jason




Jason Paris


5368 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2286113 30-Jul-2019 22:24
Send private message quote this post

Sorry @jasonparis and apology for the other teams pulled into this, One of them called me today, bit of a knee jerk reaction for nothing



460 posts

Ultimate Geek

Subscriber

  # 2286143 31-Jul-2019 06:25
Send private message quote this post

JasonParis: Great to see this is now sorted. The team did look into this a fair bit today but couldn’t find any reason for this to have happened...so the sim swap makes sense.

Appreciate the update.

Cheers

Jason

 

So sorry about that. I feel horrible about it. It seemed odd that swapping between the phones didn't pick it up as a sim issue. I feel horrible about this now.


98 posts

Master Geek

Trusted
Vodafone NZ

  # 2286193 31-Jul-2019 08:35
One person supports this post
Send private message quote this post

Taubin:

 

JasonParis: Great to see this is now sorted. The team did look into this a fair bit today but couldn’t find any reason for this to have happened...so the sim swap makes sense.

Appreciate the update.

Cheers

Jason

 

So sorry about that. I feel horrible about it. It seemed odd that swapping between the phones didn't pick it up as a sim issue. I feel horrible about this now.

 

 

 

 

Mate - I'm on Fair Go this week (which we should have fronted up to last week) because we sent a poor lady multiple invoices over a number of years addressed to her deceased husband...so you have nothing to be sorry about at all. We are just glad he is back up and running. Don't hesitate to let me know if we can help in the future. Cheers

 

JP





Jason Paris


1 | 2 
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51


Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35


Amazon Studios announces New Zealand as location for its upcoming series based on The Lord of the Rings
Posted 18-Sep-2019 17:24


The Warehouse chooses Elasticsearch service
Posted 18-Sep-2019 13:55


Voyager upgrades core network to 100Gbit
Posted 18-Sep-2019 13:52


Streaming service Acorn TV launches in New Zealand with selection with British shows
Posted 18-Sep-2019 08:55



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.