Vodafone TV - new Gen2 box

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1416 posts

Uber Geek

# 2352568 13-Nov-2019 02:32

Switched on TV today , vodafone tv gen 1 unit was frozen, a channel up down fixed it.

Box seemed slow to change channel in past few days.

Is this the new firmware?

Switched tv on again this evening channel was frozen again.

Have now power off pulled power cable.. hope this not sign of things to come.

Apsattv

1416 posts

Uber Geek

# 2352569 13-Nov-2019 02:33

cannot connect to server or connection lost messages appearing now,

considering it 2.35 am I doubt load is an issue. Just trying to watch Prime..

rugrat

1860 posts

Uber Geek

# 2352753 13-Nov-2019 13:12

Turned on Vodafone TV, got the sound come through with start up, no picture on screen and no sound after logo.

Unplugging and plugging back in fixed. Gen 2.

Spyware

2380 posts

Uber Geek

Lifetime subscriber

# 2352754 13-Nov-2019 13:20

Black screen problem has returned for me to. Weekend appeared slightly different behaviour as if the streams were disconnecting, video would freeze frame before going black.

Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+. Apple TV 4, Apple TV 4K, iPad Air 1, iPhone 6s, VodaTV Gen 2. If it doesn't move then its data cabled.

lquify

143 posts

Master Geek

# 2352757 13-Nov-2019 13:32

rugrat:

Turned on Vodafone TV, got the sound come through with start up, no picture on screen and no sound after logo.

Unplugging and plugging back in fixed. Gen 2.

i also had that on the weekend, latest firmware.

ZollyMonsta

2795 posts

Uber Geek

Trusted

Subscriber

# 2352803 13-Nov-2019 14:47

Spyware:

Black screen problem has returned for me to. Weekend appeared slightly different behaviour as if the streams were disconnecting, video would freeze frame before going black.

Let us know if you see if from today onwards.

Check out my LPFM Radio Station at www.thecheese.co.nz

MikeB4

14452 posts

Uber Geek

Trusted

Subscriber

# 2352805 13-Nov-2019 15:06

Last night during a couple of programmes eg All Rise TV2 (don't judge me) we were getting micro pauses not black screen but the feed would pause for a second or two

Mike
Retired IT Manager.
The views stated in my posts are my personal views and not that of any other organisation.

There is no planet B

ZollyMonsta

2795 posts

Uber Geek

Trusted

Subscriber

# 2352808 13-Nov-2019 15:21

One person supports this post

MikeB4:

Last night during a couple of programmes eg All Rise TV2 (don't judge me) we were getting micro pauses not black screen but the feed would pause for a second or two

Please post back here if you see this still occurring from tonight onwards.

Check out my LPFM Radio Station at www.thecheese.co.nz

MikeB4

14452 posts

Uber Geek

Trusted

Subscriber

# 2352809 13-Nov-2019 15:22

One person supports this post

ZollyMonsta:

MikeB4:

Last night during a couple of programmes eg All Rise TV2 (don't judge me) we were getting micro pauses not black screen but the feed would pause for a second or two

Please post back here if you see this still occurring from tonight onwards.

Will do, and thanks for all your help here. Greatly appreciated.

Mike
Retired IT Manager.
The views stated in my posts are my personal views and not that of any other organisation.

There is no planet B

netspanner

272 posts

Ultimate Geek

# 2352901 13-Nov-2019 19:15

Getting Channel not subscribed or black screen whilst trying to watch the 6pm news at 7:11.

Turning box off and on and using the channel buttons to navigate works to get running programs.

Going to the menu, the TV1 news / CatchUp still just gives Channel not subscribed.

chchmike

7 posts

Wannabe Geek

# 2352992 13-Nov-2019 21:28

stenknz:

Pity I didn't know about not being able to add a second VTV to my account. When I tried is said coming soon.

I had to activate my second VTV under my wife's email\phone

Question once we do have the ability to add other devices and use multi room for sky, can I move the new VTV to my account?

I'm guessing when multiroom is up and running you could reset your second box to factory settings and then set it up / reactivate again using your email :)

olof

151 posts

Master Geek

Trusted

Vodafone NZ

# 2352996 13-Nov-2019 21:44

One person supports this post

MikeB4:

Last night during a couple of programmes eg All Rise TV2 (don't judge me) we were getting micro pauses not black screen but the feed would pause for a second or two

We have just completed a major upgrade of the VodafoneTV origin server in Auckland, required for us to be able to soon deploy the visual scrubber, and other features. This upgrade was completed in the early hours this morning. Unfortunately, during the upgrade period some customer's experienced micro-outages of a couple of seconds (requiring a channel-up-down to clear). With the upgrade fully completed, these issues should no longer be occurring.

Olof Olsson - my views are my own.

olof

151 posts

Master Geek

Trusted

Vodafone NZ

# 2352999 13-Nov-2019 21:51

One person supports this post

sansom:
IvanPiacun:

I am trying to pair a second BL 193 remote to the Vodafone Gen2 Set Top Box but this appears to not be possible. Although the remote status under Settings says that it is using Bluetooth to communicate with the remote I believe this only relates to the first remote that was paired, as any attempt to control the box with the second remote causes the remote to flash red around the power button and use infrared. Is it a bug that only one remote can be paired at a time using Bluetooth?

I am assuming that this same problem would occur if a Harmony Elite Remote was attempted to be paired while the pairing for the original remote still exists. This causes problems if a remote needs to be replaced.

There are clearly problems with replacing a remote or having more than one remote for a Gen2 box. When will these be addressed?
. @olof is now our resident RCU expert, I’ll let him answer.

In regard to using a second remote control: unfortunately, the current software release allows for one paired BLE remote only. You can un-pair and re-pair remotes, but you can only have one BLE remote paired at a time.

Noting that this is not an issue with Logitech Harmony remotes, as they integrate with Vodafone TV using IR, and not BLE. If you have a Harmony, just add Vodafone TV as a device using:

- Manufacturer: Vodafone

- Model: Vodafone TV

Let me know if you want me to post the remote factory reset and pairing/un-pairing commands.

Olof Olsson - my views are my own.

DjShadow

3086 posts

Uber Geek

Trusted

# 2353275 14-Nov-2019 15:07

PB Tech have the units for $145 during their Black Friday sale

nicmair

118 posts

Master Geek

# 2353560 14-Nov-2019 21:08

Seriously this thing is average at best, the number of program it can't record due to partner restrictions makes this almost useless. Can't record Taskmaster, the Simpsons, 2 and half men, he list goes on and on....

Plus keeps losing connection, doesn't matter if on WiFi or cable. Really miss the TiVo 20sec fast forward, and preview while fast farwording, who the hell knows how long the ads are, a fast forward timer is all but useless....

And what's this crap about not being able to install apps, needs play store solution....

Seriously needs work

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