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59 posts

Master Geek


  Reply # 162776 7-Sep-2008 14:43
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Xnet/Worldexchange would surely have back-up mains power wouldn't they?

205 posts

Master Geek
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  Reply # 162778 7-Sep-2008 14:44
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WxC have had a UPS failure and due to the nature of the failure are getting everything checked out by a sparky before bringing it back online or something to that effect. Would expect everything to be back online in about half an hour or so.


Chris021

 
 
 
 


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14 posts

Geek


Reply # 162779 7-Sep-2008 14:46
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What no DR system?

Thanks for the update!

63 posts

Master Geek
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  Reply # 162781 7-Sep-2008 14:56
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XNET=FAIL!

43 posts

Geek


  Reply # 162782 7-Sep-2008 14:57
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Where's the redundant UPS'... First day on Fusion, took a month to convince the wife that it's just as good as a Telecom line... moved house yesterday... WAF is gone!

Fingers crossed it'll be back up soon.

To either my number, or to the xnet 0800 (from a cell) I get "Your call cannot proceed at present, please try again later".

Very thankful of the data card at this point - allowing me to come on here and find out why we're dead in the water.

Poor form WxC.

Thanks for the update chris021.



262 posts

Ultimate Geek
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  Reply # 162784 7-Sep-2008 15:00
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Wonder if they ever tested the UPS. No generator in the building either?

220 posts

Master Geek
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Reply # 162786 7-Sep-2008 15:04
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Lets go outside and enjoy the sunshine (at least I assume it is shining in Auckland too????).  TelstraClear cable has been excellent since about March.

205 posts

Master Geek
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  Reply # 162787 7-Sep-2008 15:06
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My net is back up by the looks of it...

Awesome
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Uber Geek
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  Reply # 162788 7-Sep-2008 15:09
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Connectivity is back by VFX is still down. My 2talk line is now working fine tho.


14 posts

Geek


Reply # 162790 7-Sep-2008 15:18
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Just power cycled the router, still nothing for me... perhaps they're controlling the load bit by bit...

Maybe Telstra's $10 price hike on cable is worth switching back.

253 posts

Ultimate Geek
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  Reply # 162791 7-Sep-2008 15:23
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I'm on a vodem as well....

Still no adsl or Voip in hawkes bay







dan

934 posts

Ultimate Geek
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  Reply # 162795 7-Sep-2008 15:26
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VFX line back up, but customers dsl still down

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  Reply # 162796 7-Sep-2008 15:30
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Still no VFX and when I call the number it just signals ringing, although it is on a direct alawys to voicemail.

263 posts

Ultimate Geek
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Reply # 162800 7-Sep-2008 15:41
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2 hours ticked over (sniff)

Nope still kaput for me, DSL,VFX, pinging xyz WXC websites and I am in sunny papatoetoe too !

I find it hard to believe that there there is a single point of failure within an ISP's system that takes EVERYTHING out.

While maybe im a bit simple, Even redirection of their main phone numbers to a cellphone with a message saying "we are working on it" would be good.

Of interest .. 365 Days in the year, is 8736 hours in the year %1 of that is 87.36 hours
Soooo thats 3.6ish days XNET "allow" for down time .. i would FREAK if we lost that in one lump.

112 posts

Master Geek


  Reply # 162801 7-Sep-2008 15:41
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My ndsl is back. Funnily enough I still had VFX and Skype working fine during the outage.

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