Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




6 posts

Wannabe Geek


# 261983 27-Dec-2019 17:37
Send private message quote this post

Hi guys, ok so my situation
Bought a new vf tv box about 3 weeks ago, had it in lounge, connected via WiFi, worked straight out of the box, about a week ago, moved it to bedroom, plugged in and worked straight away, today we got upgraded to fiber x connection, with new vf tv, it needed a WiFi extender, that works ok, but went into bedroom, the new box I bought wouldn't work at all, stuck on the connecting to internet screen, irony is, we can now connect bedroom tv to WiFi which it seems to be doing just fine, any tips on getting the bedroom vf box working again please?

Tried disconnection everything, power off, reset switch on vf box, nothing so far has fixed it, the tech had left before I thought to test it, but wasn't part of his install so wasn't really his problem to sort, but it was working fine before he did the install

Cheers

Create new topic
5788 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2381904 27-Dec-2019 17:38
One person supports this post
Send private message quote this post

The VTV unit will only connect to 5Ghz Wi-Fi which has a much weaker signal over 2.4Ghz

 

Edit: Just checking were you given another Vodafone TV unit with the Fibre X install?




6 posts

Wannabe Geek


  # 2381905 27-Dec-2019 17:41
Send private message quote this post

7is there a way to reset it and start again? It was working just fine this morning but no idea whether it was connected to 2.4 or 5, it just connected when I first plugged in lounge and moved to bedroom

 
 
 
 


5788 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2381909 27-Dec-2019 17:43
Send private message quote this post

gricey: 7is there a way to reset it and start again? It was working just fine this morning but no idea whether it was connected to 2.4 or 5, it just connected when I first plugged in lounge and moved to bedroom

 

It could of only connected to the 5Ghz Wi-Fi as the VTV unit does not support 2.4Ghz


5788 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2381910 27-Dec-2019 17:44
Send private message quote this post

Is your access point located up high enough / best location so the VTV can see the 5Ghz Wi-Fi?




6 posts

Wannabe Geek


  # 2381912 27-Dec-2019 17:47
Send private message quote this post

gricey: 7is there a way to reset it and start again? It was working just fine this morning but no idea whether it was connected to 2.4 or 5, it just connected when I first plugged in lounge and moved to bedroom

Yes got a new vtv unit with install, but it needed a WiFi extender as its gen 1 apparently and doesn't have WiFi at all, that's in the lounge and working fine

5788 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2381917 27-Dec-2019 18:09
Send private message quote this post

@gricey So you purchased a Gen2 VTV unit and then you upgraded to FibreX and Vodafone supplied you with a Gen1 VTV unit which you are trying to use now?

 

Please tell me I am not correct!


5788 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2381921 27-Dec-2019 18:15
Send private message quote this post

@IvanPiacun Are you reading this the same way I am?


 
 
 
 




6 posts

Wannabe Geek


  # 2381923 27-Dec-2019 18:19
Send private message quote this post

gricey:
gricey: 7is there a way to reset it and start again? It was working just fine this morning but no idea whether it was connected to 2.4 or 5, it just connected when I first plugged in lounge and moved to bedroom

Yes got a new vtv unit with install, but it needed a WiFi extender as its gen 1 apparently and doesn't have WiFi at all, that's in the lounge and working fine

2412 posts

Uber Geek

Lifetime subscriber

  # 2381924 27-Dec-2019 18:21
Send private message quote this post

On remote  go MENU/Settings/More Settings/Network and see if you can reconnect the wifi.





Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+. Apple TV 4, Apple TV 4K, iPad Air 1, iPhone 6s, VodaTV Gen 2. If it doesn't move then its data cabled.


5788 posts

Uber Geek

Trusted
Lifetime subscriber

  # 2381925 27-Dec-2019 18:21
Send private message quote this post

Does the Wi-Fi extender support 5Ghz Wi-Fi? This is the first thing you need to check




6 posts

Wannabe Geek


  # 2381939 27-Dec-2019 19:00
Send private message quote this post

Linux:

@IvanPiacun Are you reading this the same way I am?


Hi sorry didnt explain too well, wanting to use BOTH, gen1 stays in lounge and gen2 I bought for bedroom
Tried the settings as suggested above and no, cant connect to 5g network, CCTV sees it but cant connect, seems wifi from supplied router not strong enough im guessing, was working with my router this morning, may have to set that up as extender if possible in bedroom, yuck but I'll try and see if thats an option, not ideal, router is upstairs, lounge and bedroom I'm trying to connect to are downstairs, large house. Old router is netgear nighthawk w7000 I think
Thanks to all, I think the new router wifi signal is too weak sighs

2412 posts

Uber Geek

Lifetime subscriber

  # 2381943 27-Dec-2019 19:12
Send private message quote this post

Your new router is what?? Maybe simply swap the Vodafone router out for the NightHawk (suitably configured and assuming no VoIP) and things will work as they did before.





Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+. Apple TV 4, Apple TV 4K, iPad Air 1, iPhone 6s, VodaTV Gen 2. If it doesn't move then its data cabled.


180 posts

Master Geek


  # 2381987 27-Dec-2019 20:55
Send private message quote this post

Linux:

 

@IvanPiacun Are you reading this the same way I am?

 

 

 

 

Yes. He is trying to use both a Gen1 and a Gen2 now. Though heaven only knows why he was given a Gen1 when that required an extender to provide WiFi access for an ethernet connection.

 

If the VTV Gen2 box has not been connected to the new router try reconnecting via WiFi to the new router firstly from the lounge (as that will connect more easily possibly), and then move it to the bedroom and see if that works. If this does not work:

 

I also suggest try swapping back to the original router, the  NightHawk (suitably configured and assuming no VoIP) , and if the Gen2 VFTV has been reset, if you have a problem, then set it up in the closest location as they can be sensitive on setup at a distance but are okay at a distance afterwards. It should be okay if it is used in a location it was used previously with the NightHawk router (with which it is being used again). The extender would then need to be connected to NightHawk via WiFi.

 

Ivan Piacun CITPNZ




6 posts

Wannabe Geek


  # 2382287 28-Dec-2019 20:26
Send private message quote this post

Thanks to everyone, sorted now, set up the nighthawk as an access point only, seems to be working fine, thanks for all the suggestions guys, much appreciated

Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.