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  Reply # 171120 14-Oct-2008 18:41
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Darn, that is sooo interesting! I've been on the net since having to use Lynx to navigate and no such thing as web browsers and I didn't know that isps bought throughput, not data amounts. I had wondered how on earth xnet could afford all that download for the torrent plan members. Suddenly it all makes sense.

Thanks for the great explanation!

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  Reply # 171150 14-Oct-2008 20:41
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One solution (perhaps what they are going for) is to let torrenters leave out of frustration, so speeds improve, so there will be a natural equalibrium where speed is acceptable to the people that stay.  Also, word will get out that their torrent plan is no use so people are unlikely to join it.

Note that XNet does not advertise.  Yes, the torrent plan is an option on their web site, but they do not actively advertise like the others (Orcon, Xtra, Clear, Slingshot, etc.).  So they would not be getting that many people joining up all the time.  It is purely word of mouth, and at the moment the word is not good.

They said it will not take long before things will improve, I am sure it will improve very soon now that torrenters are starting to leave.

(I'm not complaining, just adding another viewpoint.)




You can never have enough Volvos!


 
 
 
 


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  Reply # 171175 14-Oct-2008 22:47
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Niel:

Note that XNet does not advertise.  Yes, the torrent plan is an option on their web site, but they do not actively advertise like the others (Orcon, Xtra, Clear, Slingshot, etc.).  So they would not be getting that many people joining up all the time.  It is purely word of mouth, and at the moment the word is not good.



I've heard from inside that they are still signing up to 50 peeps a day! hard to believe but I trust my source. Not sure how many are leaving though.

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Reply # 171192 15-Oct-2008 00:10
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attilathegorilla:
sbiddle:
The problem with torrents is that it doesn't matter how much capacity you add it will all get gobbled up instantly


And that is why torrenters have been moved to a time slot when everybody else is asleep. Ideally hehe.


Far from everybody! :-p




"The surest sign that intelligent life exists elsewhere in the universe is that it has never tried to contact us."

 

- Calvin and Hobbes (Bill Watterson)

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  Reply # 171207 15-Oct-2008 02:39
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Well I left xnet back around the end first quarter of this year due to their on going international performance problems (this was before the torrent plan).  I think I'd been a customer for almost 8-10 months or so.  The torrent plan to me sounded like a terrible idea that was bound to destroy any quality of service for normal mid to late night users.  If you dug up some of my posts from around that time both here and on gameplanet you'll probably find some "I told you so" moments.

I really wanted to continue liking Xnet and stay with them as I'd been a happy customer for many months.  I respected their no contract pay per gb plans.  However near the end I'd also been an unhappy customer for the last several months and it was clear their no management of p2p traffic was going to destroy the service for gamers (international servers) and moderate users.

I would say I used to recommend xnet quite a lot to my friends, family and workmates.  I doubt I would recommend them to anyone any time soon. 

I don't know how they can be happy with the damage to their reputation or brand and the strong negative word of mouth about them now.



 

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Reply # 171795 17-Oct-2008 13:52
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Bye XNET,  Hello Slingshot!

Contacted XNET with speed concerns last week.  They made me do all sorts of speed tests and traces - never acknowledging the current bandwidth issues.  I did this for them - but told them my concerns about the Torrent plan.  The sent me a standard cut/paste excuse - and a link to the CEO's "roadmap" ???  Like I care???

Signed up with Slingshot on Monday lunchtime using the online process.  Had my account activated within 24 hours.

Set my 1Gig download going at 1am in the morning.

IT COMPLETED BEFORE 3am!!!!   (This is the file that couldn't reach 80Meg in 6 hours via XNET)

No off-peak problems here.... why are you still with XNET?

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  Reply # 171815 17-Oct-2008 15:29
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Switching to Slingshot right now probably wasn't the greatest move, did you miss all the negative posts about Slingshot's service atm?

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  Reply # 171827 17-Oct-2008 16:03
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just called xnet coz i was having some crappy problems with line speed. and the person confirmed that xnet was working on the torrent plan, they have now done some 2 pool thing which will either be in effect from now or very soon. he said he saw this in the staff email that was sent to employees. he said speed should be going up either 12am tonight or very soon.. so yeah.. fingers crossed

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  Reply # 173391 24-Oct-2008 16:31
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I joined the gym a few months ago. I was put on a waiting list as I was told they had too many members and couldn't guarrantee a quality service (i.e. small wait times to use equipment) to their existing members if they didn't enforce a limit.

Perhaps Xnet and other ISP's should try thinking like this, of course that would mean less profit, it'll never happen...

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  Reply # 173417 24-Oct-2008 19:08
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raydenl: I joined the gym a few months ago. I was put on a waiting list as I was told they had too many members and couldn't guarrantee a quality service (i.e. small wait times to use equipment) to their existing members if they didn't enforce a limit.

Perhaps Xnet and other ISP's should try thinking like this, of course that would mean less profit, it'll never happen...


Exactly right. Small and cheap ISP`s like Xnet absolutely need oversubscription in order to be profitable. As soon as their customers are happy, their owners are not. You get what you pay for.




If honest work and justice are not enough - we'll get a lawyer.

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Reply # 173484 25-Oct-2008 01:09
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Changed to pay per meg from torrent plan and everything is back to GOOD. Nice after midnight speeds on browsing, torrents and streaming. All international is good.

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Reply # 173500 25-Oct-2008 08:55
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varix: Changed to pay per meg from torrent plan and everything is back to GOOD. Nice after midnight speeds on browsing, torrents and streaming. All international is good.


and Xnet get to make a lot more money off you in the process :-(




"The surest sign that intelligent life exists elsewhere in the universe is that it has never tried to contact us."

 

- Calvin and Hobbes (Bill Watterson)

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  Reply # 173501 25-Oct-2008 09:02
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Baboon:
varix: Changed to pay per meg from torrent plan and everything is back to GOOD. Nice after midnight speeds on browsing, torrents and streaming. All international is good.


and Xnet get to make a lot more money off you in the process :-(


Do you see the word charity on Xnets name!!


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  Reply # 173504 25-Oct-2008 09:27
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I'm just hoping that they change the off peak data times. Many people want to use the internet before 8am. I tried to get a 2 meg .exe file from sourceforge at 7.30am and it took 5 minutes to complete.

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