PS Im only on the 256k which suits my needs, never had a problem since joining Xnet over 2 years ago.
Piri: So why don't they answer their emails?
Your friendly Southern Geeky Fellow :P
Rather than targetting WxC maybe people should just vote with their feet - if you are unhappy with their service then move to another ISP. You're not locked into a contract and are free to move.
I'm not a user of their DSL service so am not in a position to comment on issues such as speed because they don't affect me.
kerrin: Recommend XNet all the time... Best ISP in NZ in my view...
Personally I haven't had any major issues in 10 months on Fusion. Love the data billing as you go, great idea...
I would have said the same a few days ago. However I have been waiting a few days for them to reply to my email, after billing problems, which still have not been resolved.