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2215 posts

Uber Geek

#268598 27-Mar-2020 17:45
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A client near the Haistings area with 4G(?) wireless internet


They cant connect to 365 email. Not through Outlook, not through


2 PC's , same issue
Internet is working Ok apart from that (I could remote onto their PC's OK)
I tried setting DNS to & to
Also Couldnt ping  , that worked ok om my PC at home


Anyone else having wierd issues like this ?



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366 posts

Ultimate Geek

  #2448430 27-Mar-2020 21:07
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There is a thread at that may be related. I am on Vodafone RBI and yesterday was ok (apart from DNS issue) but today blocks with specific connections back to our company servers. They all work on Spark 4G but traceroutes for RBI stop before reaching our network. I have just tried and pings ok from Spark but no response from RBI.

2215 posts

Uber Geek

  #2448638 28-Mar-2020 10:39
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Uber Geek

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  #2448687 28-Mar-2020 11:46
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We had someone on V/fone that could access all O365 except Outlook - adding to hosts file resolved it.



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  #2448717 28-Mar-2020 12:10
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I've got two clients with the same issues on Vodafone 4G RBI. 


Ones in Bulls and the other in Martinborough. 


Certainly seems to be a Vodafone issue. Cannot ping even when trying to ping the IP's directly. 

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Master Geek


  #2448943 28-Mar-2020 16:27
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We've made some changes in the last hour to fix some routing issues, would appreciate it if you could feed back any observations - whether it's fixed or not.

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Uber Geek

  #2449265 29-Mar-2020 10:23
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We've made some changes in the last hour to fix some routing issues, would appreciate it if you could feed back any observations - whether it's fixed or not.



Hi, 365 is working again , via outlook & webmail .



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