Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
196 posts

Master Geek

ID Verified
Lifetime subscriber

  #2455656 6-Apr-2020 12:25
Send private message



Hi, we seem to have two issues raised by two different folk here, it seems the OP moschops, was on HFC, and is now on UFB as he mentions MyRepublic used by the previous home owners, and we also have Kaczor47 who states he has no ONT and it appears he is on a HFC FibreX Max connection, so he has not ONT, so there will ben a DOCSIS3.1 HFC modem instead.


As others have said, first confirm your router has a GigE connection on its WAN port, once that is established to not be an issue you can then start looking at the provisioning stance.





Yep - big difference between (real) Fibre and FibreX. Also the speeds noted by moschops line up with a different plan so a provisioning error is feasable.




now if only cable would stop being sold as a fibre product.............................



Amen to that (personal opinion only 😀)

I work in the Corporate/Government space for One New Zealand, but I know at least a little bit about a lot of things we do. I volunteer my time on here, and all opinions expressed are my own and do not necessarily reflect those of my employer.


Free kids accounts - trade shares and funds (NZ, US) with Sharesies (affiliate link).
11214 posts

Uber Geek

ID Verified

  #2455668 6-Apr-2020 12:34
Send private message

I wonder how many people are actually still on the cable network these days? I know it's a proportion, but I would hazard a guess it's not nearly as much as in its heyday.


29 posts


  #2455727 6-Apr-2020 13:33
Send private message



This has now been resolved for me.


I managed to get a Vodafone Ninja to resolve this - I relayed back the comments I got from @quickymart and @clive100 and despite initially telling me that it couldn't be the reason since "an incorrectly provisioned service would just not work" they did follow up with their provisioning team and the following day I got a call back from them and, after going through some troubleshooting to confirm it was not an issue on my side, they later that day called back to say that they had "identified an error on the line" and would be getting it fixed. The following day I got another call, we ran a speed test and boom! 750M down and 375M up.


I was never given an official reason as to what 'the error' was however I assume it was just as this forum suspected. Thank you!

11214 posts

Uber Geek

ID Verified

  #2455800 6-Apr-2020 13:58
Send private message

Are they going to give you a partial credit for the time it took them to fix it? I guess not, but can't hurt to ask.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic

News and reviews »

New Air Traffic Management Platform and Resilient Buildings a Milestone for Airways
Posted 6-Dec-2023 05:00

Logitech G Launches New Flagship Console Wireless Gaming Headset Astro A50 X
Posted 5-Dec-2023 21:00

NordVPN Helps Users Protect Themselves From Vulnerable Apps
Posted 5-Dec-2023 14:27

First-of-its-Kind Flight Trials Integrate Uncrewed Aircraft Into Controlled Airspace
Posted 5-Dec-2023 13:59

Prodigi Technology Services Announces Strategic Acquisition of Conex
Posted 4-Dec-2023 09:33

Samsung Announces Galaxy AI
Posted 28-Nov-2023 14:48

Epson Launches EH-LS650 Ultra Short Throw Smart Streaming Laser Projector
Posted 28-Nov-2023 14:38

Fitbit Charge 6 Review 
Posted 27-Nov-2023 16:21

Cisco Launches New Research Highlighting Gap in Preparedness for AI
Posted 23-Nov-2023 15:50

Seagate Takes Block Storage System to New Heights Reaching 2.5 PB
Posted 23-Nov-2023 15:45

Seagate Nytro 4350 NVMe SSD Delivers Consistent Application Performance and High QoS to Data Centers
Posted 23-Nov-2023 15:38

Amazon Fire TV Stick 4k Max (2nd Generation) Review
Posted 14-Nov-2023 16:17

Over half of New Zealand adults surveyed concerned about AI shopping scams
Posted 3-Nov-2023 10:42

Super Mario Bros. Wonder Launches on Nintendo Switch
Posted 24-Oct-2023 10:56

Google Releases Nest WiFi Pro in New Zealand
Posted 24-Oct-2023 10:18

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.