Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 


2209 posts

Uber Geek

Trusted
Subscriber

  #175757 4-Nov-2008 17:02
Send private message

This just keeps getting better. Today I was able to view my bill electronically, and wondered why it was so high. The $150 early resign fee has been charged, but has not then immediately been credited, as I was told it would be by one of the salespeople in the store when I bought the phone.

I rang 777 and they said there was nothing they could do and I would have to go back into the shop, which I did but the person who sold me the phone was not there, and won't be back until Thursday. Another salesperson took a photocopy of my receipt (which has the early resign fee crossed out and initialled), as well as a copy of the page of my bill showing the $150 charge. He said they'll get back to me.

Hopefully I'll hear back by Thursday, otherwise I'll be back in there first thing Friday. All I'm hoping is that this will be a simple matter to fix and not something I'll have to try and fight them for.

33 posts

Geek


  #176691 7-Nov-2008 17:54
Send private message

Went to the Glenfield Westfield mall Vodafone shop this afternoon. Asked about buying the iPhone 3G handset only and was told by a rather unfriendly looking staff that I can't do that unless I buy it with the plan. I explained that I saw on the Vodafone site that I can buy just the handset, he said no, you have to buy the handset from the website? I can't see that on the Vodafone site that says that... point me to it if I have missed it.

I just LOL'ed and walked away... I have the money to buy it, VF is making it hard for me to get one ....

Now where's that Parallel Imported shop ....

 
 
 
 


355 posts

Ultimate Geek


  #176710 7-Nov-2008 19:19
Send private message

If I can ask, how long was your original term and how far along were you? As the sales rep crossed out the early re-sign fee, you will be refunded now but it's always interesting to see if you were eligible in the first place.



2209 posts

Uber Geek

Trusted
Subscriber

  #176772 8-Nov-2008 04:04
Send private message

JoeBloggs: If I can ask, how long was your original term and how far along were you? As the sales rep crossed out the early re-sign fee, you will be refunded now but it's always interesting to see if you were eligible in the first place.


I was on a 24 month YC60 plan, with 8 months left on it.

No phone call from the salesperson either, will follow it up with them again as soon as I can get back into the shop.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic




News »

Freeview On Demand app launches on Sony Android TVs
Posted 6-Aug-2020 13:35


UFB hits more than one million connections
Posted 6-Aug-2020 09:42


D-Link A/NZ extends COVR Wi-Fi EasyMesh System series with new three-pack
Posted 4-Aug-2020 15:01


New Zealand software Rfider tracks coffee from Colombia all the way to New Zealand businesses
Posted 3-Aug-2020 10:35


Logitech G launches Pro X Wireless gaming headset
Posted 3-Aug-2020 10:21


Sony Alpha 7S III provides supreme imaging performance
Posted 3-Aug-2020 10:11


Sony introduces first CFexpress Type A memory card
Posted 3-Aug-2020 10:05


Marsello acquires Goody consolidating online and in-store marketing position
Posted 30-Jul-2020 16:26


Fonterra first major customer for Microsoft's New Zealand datacentre
Posted 30-Jul-2020 08:07


Everything we learnt at the IBM Cloud Forum 2020
Posted 29-Jul-2020 14:45


Dropbox launches native HelloSign workflow and data residency in Australia
Posted 29-Jul-2020 12:48


Spark launches 5G in Palmerston North
Posted 29-Jul-2020 09:50


Lenovo brings speed and smarter features to new 5G mobile gaming phone
Posted 28-Jul-2020 22:00


Withings raises $60 million to enable bridge between patients and healthcare
Posted 28-Jul-2020 21:51


QNAP integrates Catalyst Cloud Object Storage into Hybrid Backup solution
Posted 28-Jul-2020 21:40



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.