Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 
1084 posts

Uber Geek
+1 received by user: 83

Subscriber

Reply # 174954 31-Oct-2008 18:20
Send private message

I have 2 account phones and every month i spend at least $100, i wouldn't mind if i had to pay $1 everytime i called the csr's,
because 1, i don't really call them, and 2, $1 or $5 isn't really that much in the grand scheme of things.


==Taniwha== i'm sure i signed 12 month contracts not 24? could be wrong.. but it's only $80 to cancel at anytime anyway,
My line of thinking is, if i can't even save at least $80 in 6 months or so by changing plans / service providers then there is no point.
So i'm happy with signing my life away to vodafone... as long as i can get it backWink

26198 posts

Uber Geek
+1 received by user: 5797

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 174980 31-Oct-2008 20:52
Send private message

BLKR32:

how can you compare the cost of mobiles calls in nz with austriala? when just one of their major citys has the population of our entire country and our 4+ mill population is spread across a large area (so it cost's more to have coverage for everyone). nz is small country..remeber this...we cannot compete with most other countries on price...espically countries that have a national population 5 times our own (like oz).



Comparing call costs between NZ and Australia is very valid, particularly if you're comparing Vodafone with Vodafone. Customer numbers aren't significantly different, APRU is similair and the total investment in both countries is also quite comparative.

The big difference is that you get roughly twice the airtime in Aussie as you do in NZ for the same montly spend.

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software

ajw

1387 posts

Uber Geek
+1 received by user: 127


  Reply # 174981 31-Oct-2008 21:00
Send private message

sbiddle:
BLKR32:

how can you compare the cost of mobiles calls in nz with austriala? when just one of their major citys has the population of our entire country and our 4+ mill population is spread across a large area (so it cost's more to have coverage for everyone). nz is small country..remeber this...we cannot compete with most other countries on price...espically countries that have a national population 5 times our own (like oz).



Comparing call costs between NZ and Australia is very valid, particularly if you're comparing Vodafone with Vodafone. Customer numbers aren't significantly different, APRU is similair and the total investment in both countries is also quite comparative.

The big difference is that you get roughly twice the airtime in Aussie as you do in NZ for the same montly spend.



Especially this deal from Virgin mobile in Australia. All you can eat for $AU100 per month plus 1GIG of data.
We are being ripped off big time.



https://www.virginmobile.com.au/shop/pc-134-3-byo.aspx?mode=plan





With our new Virgin Mobile Topless plans, we've stripped off and given you total freedom to express yourself.
Plus we've included a whopping 1GB of data for Mobile Browsing.

Got goose bumps yet?

UNLIMITED Standard CALLS to GSM Mobiles in Oz
UNLIMITED Standard TEXT to GSM Mobiles in Oz
UNLIMITED Standard LOCAL & NATIONAL CALLS in Oz
FREE VOICEMAIL in Oz
1 GB MOBILE DATA#

Take off your cap and get topless. You know you want to.



99 Topless




1780 posts

Uber Geek
+1 received by user: 35

Trusted

  Reply # 174983 31-Oct-2008 21:07
Send private message

Well more competition, plus more population results in such things. How do you expect Optus (who bought Virgin) to make money if they were only to have 2 million or so people subscribing to it?

3000 posts

Uber Geek

Trusted

  Reply # 175006 31-Oct-2008 23:49
Send private message

I just dialed into the 0800800021 IVR now to do an annual $20 prepay simcard top-up by remote and what a hideous experience.

firstly I could not dial in to maintain another prepay if I was calling in on a prepay as it would link the number and request pin, Grrrr.

Called in from 027 instead, enter mobile- ok, enter pin , "invalid pin prompted" even though correct pin entered but if I actually enter an invalid pin that prompt did not play and it would just ask for pin again like I had not pushed a button. buggy.

Finally somehow I was told It was after hours for customer service and Afterhours message cut off half way through then I a lady answer (whom was very pleasant), cs rep placed me back to 0800 800 021 where process was repeated, this time successfully accepted my pin first time and topup complete.

I have said this before like a scratched record but the message is not getting through, Fix the automation, it's not only clunky to use but super unreliable.
If someone smart had thought about this, the reduced call centre volumes would have easily paid for a revolutionary revamp of a top class self-service platform.

One good thing though, 777 sms actually worked tonight!

20883 posts

Uber Geek
+1 received by user: 4094

Trusted
Subscriber

  Reply # 175007 31-Oct-2008 23:53
Send private message

I have no end of problems with vodafones IVR's when calling in from my homephone to either 021700700 or 0800800021 - its deaf.

I used to do my annual topups with recharge card since that was the cheapest way when I could get them at tech for $19, sadly thats no more. Tried at the atm once and that was quite easy.




Richard rich.ms

39 posts

Geek


  Reply # 175041 1-Nov-2008 10:11
Send private message

sbiddle:
BLKR32:

how can you compare the cost of mobiles calls in nz with austriala? when just one of their major citys has the population of our entire country and our 4+ mill population is spread across a large area (so it cost's more to have coverage for everyone). nz is small country..remeber this...we cannot compete with most other countries on price...espically countries that have a national population 5 times our own (like oz).



Comparing call costs between NZ and Australia is very valid, particularly if you're comparing Vodafone with Vodafone. Customer numbers aren't significantly different, APRU is similair and the total investment in both countries is also quite comparative.

The big difference is that you get roughly twice the airtime in Aussie as you do in NZ for the same montly spend.


as zocstar said...the large the population and the more telco's, the cheaper things are going to cost...it's simple maths, more demand + more competitive offers = cheaper rates. no if/buts about it... and for a country our size it's not that bad...

as we get more telco's coming on board the price of calling will drop with competitive offer's. take telstra's new plan of .29c per min and in regards to txt's...from my understandng vf are looking @ bringing in advertising to reduce the cost of txt's...eventually with the possibilty that they are free and @ da bottom of the txt is a add for like coca cola or something...which is pretty dam good idea imo

ajw

1387 posts

Uber Geek
+1 received by user: 127


  Reply # 175103 1-Nov-2008 16:21
Send private message

zocster: Well more competition, plus more population results in such things. How do you expect Optus (who bought Virgin) to make money if they were only to have 2 million or so people subscribing to it?



You talk about how many customers each mobile network has, do you realise that the Hutchison 3 Network has only 1.8 million customers but can still radically undercut  NZ mobile operators.

I note you can get 7 Gig of mobile broadband for $AU49 with a USB stick added as part of the deal for nothing.

http://store.three.com.au/mobilebroadband/Internet-Key-6GB-39?cid=5

Have a look for your self.

1780 posts

Uber Geek
+1 received by user: 35

Trusted

  Reply # 175109 1-Nov-2008 17:05
Send private message

ajw:


You talk about how many customers each mobile network has, do you realise that the Hutchison 3 Network has only 1.8 million customers but can still radically undercut  NZ mobile operators.

I note you can get 7 Gig of mobile broadband for $AU49 with a USB stick added as part of the deal for nothing.

http://store.three.com.au/mobilebroadband/Internet-Key-6GB-39?cid=5

Have a look for your self.


hmm let's see how many true operators Aussie has, and how many we have here in NZ ... monopoly in a way can equal to greed, go figure.

355 posts

Ultimate Geek


  Reply # 175293 2-Nov-2008 18:20
Send private message

zocster: hmm let's see how many true operators Aussie has, and how many we have here in NZ ... monopoly in a way can equal to greed, go figure.


I'm sorry, but was that a brainfart? What do you mean exactly?

1780 posts

Uber Geek
+1 received by user: 35

Trusted

  Reply # 175300 2-Nov-2008 18:38
Send private message

JoeBloggs:
I'm sorry, but was that a brainfart? What do you mean exactly?


more competition means better prices for customers, it's not rocket science.

1 | 2 | 3 | 4 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25


New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48


Shipments tumble as NZ phone upgrades slow
Posted 2-Mar-2018 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.