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51 posts

Master Geek


  Reply # 184550 16-Dec-2008 15:12
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Thank god for call forwarding not reachable aye!

302 posts

Ultimate Geek


  Reply # 184569 16-Dec-2008 16:07
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I don't understand why people use the email services of ISPs. They always stuff up




– J

 
 
 
 


370 posts

Ultimate Geek

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  Reply # 184575 16-Dec-2008 16:32
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4th Xnet outage of the day. Really is unacceptable.



1539 posts

Uber Geek
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  Reply # 184576 16-Dec-2008 16:33
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Was out here again for about 15minutes In Napier,


aw

273 posts

Ultimate Geek
+1 received by user: 7

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  Reply # 184578 16-Dec-2008 16:45
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Does anyone know what the cause behind these repeated outages is, and why it keeps repeating? The status page gives no information as to what or where the fault is.

1186 posts

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+1 received by user: 164

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  Reply # 184580 16-Dec-2008 16:51
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Tezzla: It was Telecom, Xnet was probably the worst affected though it seems...


What is the source of this information? Would be interested to know the root cause of the outage.

4 posts

Wannabe Geek


  Reply # 184608 16-Dec-2008 18:51
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dolsen:
Tezzla: It was Telecom, Xnet was probably the worst affected though it seems...


What is the source of this information? Would be interested to know the root cause of the outage.


Actually, now I'm not so sure...

There was an outage on MDR-IP05 and 6 this avo between 12:30 and 13:00 or so which would have affected most dsl traffic (if only briefly), and I assumed thats what people were seeing, but Xnet might have further unrelated issues.

370 posts

Ultimate Geek

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  Reply # 184610 16-Dec-2008 19:02
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I am so fed up with WxC/Xnet at the moment I am going to switch to Orcon. Yes, I know I have been saying this for a long time but once I get back from being away next week I'm going to switch. First the horrible customer service then the dreadful speeds and now the outages every hour. I am also embarrassed for recommending Xnet to my friends and family. I am truly disgusted WxC. I am deciding to walk with my feet.

/rant

Sorry for this rant guys, this will be the last one, I promise. Tongue out

3154 posts

Uber Geek
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Reply # 184617 16-Dec-2008 19:30
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Have to say I'm getting pretty annoyed with them too.  I use Windows Mail to download emails from 3 different sourcecs, but haven't been able to reliably get to Xnet for over a week now.  The POP server times out more often than not.  Very poor.

836 posts

Ultimate Geek
+1 received by user: 71

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  Reply # 184628 16-Dec-2008 20:20
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anthonybs: I am also embarrassed for recommending Xnet to my friends and family. I am truly disgusted WxC. I am deciding to walk with my feet.


I know how you feel I too have recommended WxC to others and have three Friendxchanges...like you if these issues especially email persist into next week I'll change too.

One would think they would email or snail mail [since I can't get email !] us loyal customers to reassure us and prehaps offer some credit for such a terrible month

Lets see how they get on tomorrow

479 posts

Ultimate Geek
+1 received by user: 26

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  Reply # 184690 17-Dec-2008 07:21
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I'm afriad my Free email accounts are now more reliable that Xnets attempt at running an ISP email. I had emails arrive lastnight that were more than 3 days old. The outages are now rather annoying and the speed issue has become costly as now I need to lease time on a fibre connection in town to upload to my US based VPS servers after midnight.

Sorry Xnet but you have lost a customer here. TCL here I come.




CraZeD,
Your friendly Southern Geeky Fellow :P
Want a free 21 day trial of Eve online? Click here

836 posts

Ultimate Geek
+1 received by user: 71

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  Reply # 184705 17-Dec-2008 08:56
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The good news:
 
1. Internet Service is back
2. I can get to webmail but...

The bad news:

Webmail is so slow it is unusable i.e. I cannot compose or change folders etc
Clearly the mail server[s] are still having issues Frown

http://www.xnet.co.nz/cgi-bin/status.cgi?id=423 states email issues since 3pm Monday gone unresolved and that tomorrow between 2am and 6am urgent maintenance will occur - that is over 3 days without reliable or no email !

On Monday I change ISP if these issues esp webmail are not resolved permanently

ps: Why on earth did they change to Roundcube the old-webmail was so much better and feature rich

617 posts

Ultimate Geek
+1 received by user: 66

Lifetime subscriber

  Reply # 184751 17-Dec-2008 12:54
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Yep. I am another one.

Not happy with the email and webmail performance of Xnet.

Am looking at other ISP/phone options.

 





Gordy


26 posts

Geek


Reply # 184790 17-Dec-2008 15:52
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I noticed a few hiccups yesterday with the internet connection, the VOIP dropped out briefly - ( 1 or 2 minutes0 and web access was held up twice, but I have not really noticed any mail problems. It continues in both directions pretty mucgh as normal.
I do notice that things seem snappier than usual today for general browsing, but then I have not really had too many issues with download speeds in the evenings in the past, so maybe I am lucky?

307 posts

Ultimate Geek
+1 received by user: 1


  Reply # 184795 17-Dec-2008 16:07
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We are on Xnet here for our business DSL..
Last few outages were the nail in the coffin.. We are switching all phone&DSL accounts to Telstra.

May still use Xnet for my own home DSL next year.. will see how the go for the rest of the month..

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