Vodafone TV retirement plan: September 2022

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3723 posts

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#2870372 17-Feb-2022 14:45

DjShadow:

Makes sense doing it this way where they don’t need to procure a heap of satellite boxes where they will only be useful for a few months

You mean from the scrap heap of 2008 designed mySkys?? Pace themselves are no more so they haven't provided new Pace boxes for years. Kaon is for live and onDemand only.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, Unifi UAP, U6-Pro, UAP-AC-M-Pro, Apple TV 4K (2022), Apple TV 4K (2017), iPad Air 1st gen, iPad Air 4th gen, iPhone 13, SkyNZ3151 (the white box). If it doesn't move then it's data cabled.

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Biglegs

47 posts

Geek

Subscriber

#2870529 17-Feb-2022 18:23

Two weeks into, February I don't think anyone has received a proposed solution promised in the email that suggested we would get in January.

The rumoured SKY based solutions - great if they work for you. But it's starting to look like those who just wanted the Freeview streamed / Internet apps solution will have to head down the consumer guarantee path, which is disappointing.

Rushmere

354 posts

Ultimate Geek

#2870546 17-Feb-2022 18:59

Biglegs:

Two weeks into, February I don't think anyone has received a proposed solution promised in the email that suggested we would get in January.

The rumoured SKY based solutions - great if they work for you. But it's starting to look like those who just wanted the Freeview streamed / Internet apps solution will have to head down the consumer guarantee path, which is disappointing.

It’s really a bit premature to start talking about a “consumer guarantee path”.

The box is currently working as designed, and the FAQ says the refund process will start in March/April, a full 6 months before it’s expected to stop working.

Eva888

2356 posts

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Lifetime subscriber

#2870558 17-Feb-2022 19:41

Can someone tell me if I cancel Sky now, will I be able to continue watching local tv on my VTV box till September? We hardly watch any of the Sky channels now and prefer to get another streaming service instead.

Linux

11205 posts

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#2870559 17-Feb-2022 19:44

Yes FTA channels will keep going if you cancel sky

Eva888

2356 posts

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#2870562 17-Feb-2022 19:57

Thanks @Linux. Wonder what the easiest way to do this will be so the least length of interaction and time required.

Linux

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#2870563 17-Feb-2022 20:01

Eva888: Thanks @Linux. Wonder what the easiest way to do this will be so the least length of interaction and time required.

@Eva888 You login to your VTV account account and cancel the service should take you all of 2 minutes if that

This is how you subscribed to the service so just do the reverse

Eva888

2356 posts

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Lifetime subscriber

#2870566 17-Feb-2022 20:07

I’ve never logged into VTV as they stuffed up and I had two, then the password wouldn’t work so I gave up and didn’t bother getting it fixed. Couldn’t be bothered.

IvanPiacun

378 posts

Ultimate Geek

#2870577 17-Feb-2022 20:32

Eva888: I’ve never logged into VTV as they stuffed up and I had two, then the password wouldn’t work so I gave up and didn’t bother getting it fixed. Couldn’t be bothered.

You must have signed in to VTV if it was purchased retail, and setup Sky there.

If you goto www.VTV.nz click on "Aleady registered? Signin" then click on "forgot password" and put in the email address you may have used.

Then go to your email and follow the link. Once you get in after changing the password if it is the correct email address, simply cancel your subscription.

Ivan Piacun CITPNZ

Eva888

2356 posts

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Lifetime subscriber

#2874605 25-Feb-2022 10:24

It was inevitable. Cancelled Sky by phone and asked if FTA would continue to work until September and was assured, yes.. Was handed over to Retentions who gave me a brilliant new deal for just broadband and phone. Happily went off for a short break only to return to no TV at all. Both Sky and FTA off.

Found a courier bag from VF with a notice...Enjoy your new VFTV box and a list of instructions for my new replacement box...but, no new box was in the bag. Also in the instructions was to return my faulty box in the bag provided.

Notice on my TV from Vodafone was your box needs a reset and to go to their website for instructions. Did that. Took one look and decided to call instead in case I made the confusing situation worse.

Do I attempt to reset the old box or send it back in the courier bag, or enjoy the non existent new box they say they sent.

I spoke to two people in VF and am now in limbo. No one knew what to do. They have booked a callback within two days. Waiting.

ZollyMonsta

3009 posts

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#2874619 25-Feb-2022 10:54

Eva888: It was inevitable. Cancelled Sky by phone and asked if FTA would continue to work until September and was assured, yes.. Was handed over to Retentions who gave me a brilliant new deal for just broadband and phone. Happily went off for a short break only to return to no TV at all. Both Sky and FTA off.

Found a courier bag from VF with a notice...Enjoy your new VFTV box and a list of instructions for my new replacement box...but, no new box was in the bag. Also in the instructions was to return my faulty box in the bag provided.

Notice on my TV from Vodafone was your box needs a reset and to go to their website for instructions. Did that. Took one look and decided to call instead in case I made the confusing situation worse.

Do I attempt to reset the old box or send it back in the courier bag, or enjoy the non existent new box they say they sent.

I spoke to two people in VF and am now in limbo. No one knew what to do. They have booked a callback within two days. Waiting.

I am working on this project.

Please PM me with your details. I will also pass this info on to the project manager

Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden

As per the usual std disclaimer.. "All thoughts typed here are my own."

GSVNoFixedAbode

55 posts

Master Geek

#2874633 25-Feb-2022 11:18

ZollyMonsta:

I am working on this project.

Ponders - I wonder how many packets of TimTams it would take as incentive to get a version of Android running on the old box?

Eva888

2356 posts

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Lifetime subscriber

#2874635 25-Feb-2022 11:22

PM sent. Many thanks for any input. I’m sure there will be many more that will have the same issue soon not wanting to keep Sky or have their for billing but still wanting their FTA.

ZollyMonsta

3009 posts

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#2874645 25-Feb-2022 11:40

GSVNoFixedAbode:
ZollyMonsta:

I am working on this project.

Ponders - I wonder how many packets of TimTams it would take as incentive to get a version of Android running on the old box?

I am on a diet :-)

Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden

As per the usual std disclaimer.. "All thoughts typed here are my own."

rogercruse

644 posts

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#2876621 1-Mar-2022 07:37

Is this it?

Sky TV reveals new set-top box with voice-controlled remote, other streaming apps - NZ Herald

Sorry. Just found the date this article was originally posted - 29th June 2021. I thought it was a new article.

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