One NZ esim (was 2020, then 21 now 22....?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › One NZ esim (was 2020, then 21 now 22....?

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cat
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#3110842 1-Aug-2023 22:43

Also if anyone wants the technical reasons why this is so difficult see this post on the 2degrees side: https://www.geekzone.co.nz/forums.asp?forumid=81&topicid=299030&page_no=6#3102023

Remember, no nagging for timeframes else I will have to lock this again. It'll happen when it happens. I'm personally in the Apple Watch camp with the provider currently dragging their feet so know what it feels like but nagging for timeframes isn't helpful for anyone.

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konfusd

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#3110853 2-Aug-2023 06:17

Aaroona:
Is there a reason why you think that (personally?)

To me it seems pointless to wait until WatchOS 10/latest hardware, since I assume the process is effectively the same across all of apple watch devices?

*still not wearing my work hat*

From what I understand there’s a carrier bundle (?) update needed and for release management reasons Apple likes to roll them into iOS/watchOS updates. I could be totally wrong about this though.

Re hardware release - I think it makes sense from a marketing perspective to tie these together. Maybe it wouldn’t be a hard and fast “you can’t connect an older generation device until after the new one is available” but I can definitely see the public messaging being combined.

I work in the Corporate/Government space for One New Zealand, but I know at least a little bit about a lot of things we do. I volunteer my time on here, and all opinions expressed are my own and do not necessarily reflect those of my employer.

alasta

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#3110868 2-Aug-2023 08:35

Thanks konfusd for keeping us informed. As a keen runner and open water swimmer, I am really looking forward to having the SOS feature available on my Apple watch on the off chance that I might need it one day. It's good piece of mind.

Obviously my Apple Watch won't have any general connectivity while I'm waiting for you to roll out the full eSIM support, but I'm wondering whether it would still be capable of placing a 111 call in the interim? I seem to recall that phone handsets can still place 111 calls even with no SIM installed, so it's got me wondering whether the same principle would apply to an Apple Watch?

toejam316

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#3110936 2-Aug-2023 09:43

You need some sort of SIM for emergency access.
Without an eSIM loaded, it won't work.

Anything I say is the ramblings of an ill informed, opinionated so-and-so, and not representative of any of my past, present or future employers, and is also probably best disregarded.

konfusd

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#3110937 2-Aug-2023 09:47

alasta:

Obviously my Apple Watch won't have any general connectivity while I'm waiting for you to roll out the full eSIM support, but I'm wondering whether it would still be capable of placing a 111 call in the interim? I seem to recall that phone handsets can still place 111 calls even with no SIM installed, so it's got me wondering whether the same principle would apply to an Apple Watch?

It looks like this isn't supported on Apple Watch in NZ.

There's an Apple Support page that states "In some countries and regions, international emergency calling works even if you haven't set up a mobile data plan on the watch" but when you click through to WatchOS feature availability, under Communications: International Emergency Calling there's a footnote for NZ (among others) stating "Device must have been set up for cellular service with a carrier but does not require an active carrier plan."

Obraik

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#3110952 2-Aug-2023 10:31

Looking forward to this release for Apple Watch...hopefully business/corporate plans are included 🤞🏻

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JPNZ

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#3110963 2-Aug-2023 11:16

Thanks for the update, I have an SE2 with cellular now so happy to jump on when its available for apple

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hairy1

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#3111288 3-Aug-2023 10:10

Whoop, Whoop! Esim wearable OneNumber is live for One NZ at $5 a month. I have a Samsung purchased NZ S23 Ultra and Galaxy Watch 5 Pro but it doesn't work for me. I might try and get hold of support at some point later this morning.

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toejam316

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#3111294 3-Aug-2023 10:15

Disappointingly only Galaxy Watch 6 is supported.
I'm not sure why they couldn't qualify previous generations.

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hairy1

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#3111295 3-Aug-2023 10:18

Ah crap. That is disappointing.

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timmccullough

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#3111297 3-Aug-2023 10:21

Initial thoughts: Was pretty excited, I've been waiting for a while and stuck around with One.

Now: Seems like this is rushed, probably to beat 2degrees getting their wearables working. I would have expected Apple watch to have been a priority.

Back to the waiting table, unless 2degrees tempts me first.

hairy1

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#3111302 3-Aug-2023 10:42

I see they have a note on their FAQ that they are planning on supporting Galaxy Watch 5 soon. No word on Apple Watch.

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timmyh

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#3111310 3-Aug-2023 11:03

I think this deserves a Congratulations to the One NZ team, this is a really big piece of work to complete to a telco standard, so well done!

On the Apple Watch side, it is just a longer process than for other 4G enabled Watches. There will be a very involved testing and approval process that takes longer and then enablement has to be scheduled into a deployment slot which are now coordinated globally, i.e. the days of a settings update for one feature for one mobile operator are long gone, unless super critical customer impacting. Apple don't cut corners on their side and likewise they wouldn't expect a mobile operator to hold off launching on other watches first.

konfusd

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#3111316 3-Aug-2023 11:24

*removes work hat again*

As @timmyh explained (thanks!), everything points to Apple Watch being a fairly involved process. As we all know Apple loves to control the UX down to crossing the last t, so our project team will be coordinating testing with them - and this time of year is always slow going due to their annual platform and hardware release cadence.

That and the fact that Galaxy Watch 5 support is still in the works says to me that we're rolling out compatibility by model as we get everything signed off... and I'm not a Samsung guy but didn't the Galaxy Watch 6 just launch? In my book that would be a reasonable explanation of why it's the first (non-Apple) device where OneNumber is available (i.e. why would we focus on a previous generation first, while Samsung is pouring marketing dollars into the new one?)

freitasm

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#3111429 3-Aug-2023 13:52

There you go:

One New Zealand has today launched its eSIM for wearables product ‘OneNumber’ with Samsung’s recently unveiled Galaxy Watch6 series.

“OneNumber shares your mobile number with your Galaxy Watch6 LTE to make calls, stream music, and more on the go, and we’re confident our customers will love the freedom this gives you to leave your phone at home,” says One NZ Experience & Commercial Director Joe Goddard.

“With OneNumber we know we aren’t first to market, but our offer is a highly competitive, affordable, genuine single number solution, and we’re stoked to launch with a product as strong as the Galaxy Watch6 LTE.”

OneNumber is available immediately for Samsung Galaxy Watch 6, with the first 3 months free, then at just $5 per month for both Pay Monthly and Business mobile plan holders.

One New Zealand customers looking to take advantage of OneNumber can currently save money buying a Galaxy Watch6 series with either a new Samsung Galaxy Z Flip or Z Fold 5 device.

Samsung Galaxy Z Flip- Save $799 over your 24 or 36 month interest free term when you buy an eligible Galaxy Z Flip5 256GB and Galaxy Watch6 LTE in Graphite (40mm) on a $65+ Pay Monthly plan.

Samsung Galaxy Z Fold5- Save $849 over your 24 or 36 month interest free term when you buy an eligible Galaxy Z Fold5 256GB and Galaxy Watch6 LTE in Graphite (44mm) on a $65+ Pay Monthly plan.

“This is just the start of what we’re planning for wearables, we’re confident that OneNumber will soon be a solution for a range of watches. I’m excited for our customers to try the most affordable wearable add-on in market, so we’re currently offering 3 months free to get them started” says Goddard.

For more information visit OneNumber - One NZ.

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