Who cares when it's coming out if One is selling people on a false idea now?

gehenna:

 

Who cares when it's coming out if One is selling people on a false idea now?

 

ComCom aren't saying the service won't perform as expected - we won't know that until launch - they are only saying that the limitations aren't clear in some of the advertising. This seems like something the parties will be able to agree on fairly quickly.

CIT6D65: Maybe there is an argument to be made that the ComCom may be as corrupt as S&P were in 2008.

Corrupt is a very, very strong word. 

gehenna:

 

Who cares when it's coming out if One is selling people on a false idea now?

 

I think thats the million dollar question. Are they selling handsets that aren't compatible with the Starlink mobile service (presumably 5G)? Or they overstating its capability or availability? Will they be limiting it to certain plans or service types?

The response from One New Zealand:

 

“Following review, we’ve responded to the Commission’s letter, letting them know that as they themselves noted, our intention was always to wind down our 100% campaign at this point which we have now completed, and that whilst we intend to constructively engage and will make the changes they have requested, we respectfully disagree with their view that our 100% mobile coverage Campaign was confusing, likely to mislead or deceive or otherwise in breach of the Fair Trading Act.

 

 

 

We believe customers inherently understand that while coverage will be 100% when SpaceX has its satellite constellation in place by the end of 2024, there could still be issues that impact a customer’s ability to connect, in the same way that they understand there are similar impacts to cellular services today.

 

We’ll be changing our advertising to state ‘Coverage like never before, launching 2024’, and we’ll clearly display the disclaimer “TXT only launching by end of 2024” and where relevant “TXT delivery within minutes” on screen when we advertise.

 

We trust that this will allay the Commission’s concerns, and we can return our focus to bringing this state-of-the-art communication technology to One New Zealand customers, helping them to stay in touch with friends and family, connect their businesses and stay in touch in emergency situations.”