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40 posts

Geek
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  Reply # 214054 11-May-2009 10:57
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Ahmed .. did you have any probs with connecting to data with the iphone .. i have one for while at least .. on supa prepay with 100mb data addon for $10 .. all i get is PDP authentication error.
I can connect sweet as using wireless but nothing via 3g etc.

I would call vodafone for  customer support but after calling then twice this morning and no help and getting charged for each call, i am beginning to dislike them more and more ... roll on the new XT network i say.




ahmad:
scottjpalmer:
ahmad: Not liking my chances of getting decent data on XT though - their "test drive" campaign involves given x number of customers a new phone and 240MB (!!!) of monthly data to use. Reading in between the lines I don't believe their data plans will offer a lot more data than VF's current plans.


I'm a reasonably heavy user of data on my E71 and struggle to use much more than about 100MB / month - 240MB is a decent amount unless you are tethering or downloading a lot of songs/videos.

Have wanted to ask this for some time, and now is as good a time as any.




I have used my iPhone on about 3-5 occasions on $1 casual data for 10Mb in a day while on holidays.




The only thing I've used the iPhone for has been email, and VERY light websurfing - usually to get a little bit of information via a Google search.




Almost inevitably I've had to turn my data tap OFF during the day in order to prevent going over. I've always received the 8Mb warning TXT, and even overshot by 200kb once.




My apps are not updating in the background as far as I know. The apps don't update unless I access them.




I am not sure how geeks like scott and the rest of us could keep under 100Mb a month to be completely honest. Opening a non-mobile enhanced page full of flashy ads (sorry Geekzone but your site was not at all helpful in keeping me under the 10Mb) could alone cost me a significant chunk in images alone!




So what am I doing wrong or different to you guys??




P.S. Is there a site on the internet which you can ask it to load a url (eg. www.geekzone.co.nz/forums.asp) and get it to give you an idea of how much data it would cost to load that page?



1852 posts

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  Reply # 214055 11-May-2009 11:01
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Dratnz:

I would call vodafone for  customer support but after calling then twice this morning and no help and getting charged for each call, i am beginning to dislike them more and more ... roll on the new XT network i say.




Vodafone seriously need to reconsider their customer service fee of $1 per call for prepay users.... you'd think if they were charging you to get customer support, the actual support would be of at least an average standard!!

64 posts

Master Geek

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  Reply # 214056 11-May-2009 11:04
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Have you changed your APN? Instructions for doing this are on the Vodafone Website. Or here for your convienance:


Can I use the Broadband Lite 100MB data Add-on with my iPhone?


Yes you can use the iPhone with the Broadband Lite 100MB data Add-on. You will be charged standard rates for the Broabdand Lite Add-on depending on whether you have the PrePay or On Account version. However please note you will have to change the APN (Access Point) setting that is on the device. From the menu list go to "Settings > General > Network > Cellular Data Network" and change the APN field to read: www.vodafone.net.nz



Dratnz: Ahmed .. did you have any probs with connecting to data with the iphone .. i have one for while at least .. on supa prepay with 100mb data addon for $10 .. all i get is PDP authentication error.
I can connect sweet as using wireless but nothing via 3g etc.

I would call vodafone for  customer support but after calling then twice this morning and no help and getting charged for each call, i am beginning to dislike them more and more ... roll on the new XT network i say.




ahmad:
scottjpalmer:
ahmad: Not liking my chances of getting decent data on XT though - their "test drive" campaign involves given x number of customers a new phone and 240MB (!!!) of monthly data to use. Reading in between the lines I don't believe their data plans will offer a lot more data than VF's current plans.


I'm a reasonably heavy user of data on my E71 and struggle to use much more than about 100MB / month - 240MB is a decent amount unless you are tethering or downloading a lot of songs/videos.

Have wanted to ask this for some time, and now is as good a time as any.




I have used my iPhone on about 3-5 occasions on $1 casual data for 10Mb in a day while on holidays.




The only thing I've used the iPhone for has been email, and VERY light websurfing - usually to get a little bit of information via a Google search.




Almost inevitably I've had to turn my data tap OFF during the day in order to prevent going over. I've always received the 8Mb warning TXT, and even overshot by 200kb once.




My apps are not updating in the background as far as I know. The apps don't update unless I access them.




I am not sure how geeks like scott and the rest of us could keep under 100Mb a month to be completely honest. Opening a non-mobile enhanced page full of flashy ads (sorry Geekzone but your site was not at all helpful in keeping me under the 10Mb) could alone cost me a significant chunk in images alone!




So what am I doing wrong or different to you guys??




P.S. Is there a site on the internet which you can ask it to load a url (eg. www.geekzone.co.nz/forums.asp) and get it to give you an idea of how much data it would cost to load that page?




I work for a Hosting Provider - But my opinions are my own.

73 posts

Master Geek


  Reply # 214062 11-May-2009 11:12
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simon14:
Vodafone seriously need to reconsider their customer service fee of $1 per call for prepay users.... you'd think if they were charging you to get customer support, the actual support would be of at least an average standard!!



Yeah. The moment you start visibly charging for something you really start to be judged on the service you provide.


I think if they sat down and though about it, they've lost much more money than they have gained out of that change.


How much negative press did they buy themselves.




BTW... prepay iPhone users... you have to change the APN back to the normal VF APN. For some reason they made the default APN on the iPhone an iPhone specific one that Prepay users aren't allowed on.


Can't really see any need for this??? But I'm sure they are loving pissing everyone off with the $1 per call to help users sort this out.


So do you get your $1 back since it's their problem?



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  Reply # 214064 11-May-2009 11:21
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I would fight it.... i hate it when big companies steal from you.

40 posts

Geek
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  Reply # 214088 11-May-2009 13:02
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yup i sorted it out .. stupid APN field :)
i rang up and asked to have my money back and i was told to have a nice day instead :)
also got hold of another number where they actaully help and dont charge for it .. all working now

8 posts

Wannabe Geek


  Reply # 214963 15-May-2009 09:25
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Apologies in advance if it's been covered, but I couldn't be bothered reading through 15 pages...

Is there a way to monitor your data usage with the 100mb prepay plan? I can't see it.

Btw, I'm really happy with this (exactly what I've been hoping for since the 1mb per day change). I'm a light data user (less than 10mb a day) so this plan suits me very well. I can't wait to see what happens to the available plans after XT launches.

73 posts

Master Geek


  Reply # 214965 15-May-2009 09:28
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BudgetGeek: Apologies in advance if it's been covered, but I couldn't be bothered reading through 15 pages...



Is there a way to monitor your data usage with the 100mb prepay plan? I can't see it.



Btw, I'm really happy with this (exactly what I've been hoping for since the 1mb per day change). I'm a light data user (less than 10mb a day) so this plan suits me very well. I can't wait to see what happens to the available plans after XT launches.



You can check it via text... I think text myaddons to 756. Think this is the same on account.


Also you can check on VF website.


And if you have an iPhone you can check you usage in the settings.... though you have to manually reset this counter.


BDFL - Memuneh
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  Reply # 214977 15-May-2009 09:42
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40 posts

Geek
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  Reply # 214994 15-May-2009 10:49
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Yup .. you need to send two diff txts to get the info back .. Bal to 777 will only get voice info back ... Myaddons to 756 will give info on all addons including how much data you have left, when the billing re-occurs etc.

226 posts

Master Geek


  Reply # 215001 15-May-2009 11:04
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I get both balances when I do BAL to 777, most of the time at least sometimes I only get my $ balance, id say about 70% of the time a second msg comes through with my MB's remaining.

This is on account though so prepay may be different

40 posts

Geek
+1 received by user: 1


  Reply # 215008 15-May-2009 11:42
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hmm yeah i am on prepay .. supaprepay .. with the 100mb addon .. i have only tried doing bal to 777 a few times so far, but all times have only given me my $$ balance ...

so far i have mostly just used "my vodafone" from their web page or "vodafone home" from "settings" on iphone

6 posts

Wannabe Geek


  Reply # 215758 18-May-2009 22:49
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Sounds good, but do you know of any hidden costs?



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Uber Geek
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  Reply # 215787 18-May-2009 23:50
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Hidden costs?

it's 100mb of data for $10.... thats it. Can use the data anyway u wish.

93 posts

Master Geek


  Reply # 216083 19-May-2009 20:44
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Dont forget you can keep buying top up bundles once you have exhausted your main data bundle.

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