Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | ... | 16
:)
2896 posts

Uber Geek
+1 received by user: 98

Subscriber

  Reply # 205494 6-Apr-2009 10:27
Send private message

simon14:
sbiddle:
hairy1: If it is halfway through the billing cycle the data and cost will be prorated. I signed up but the CSR said it had to go to another department for activation and I would receive a message when it was active.


CSR I spoke to did it straight away and about 2 mins later my balance was 100MB.



So are you saying they didn't prorate your data?


They never mentioned this to me. I better take a look.





mjb

922 posts

Ultimate Geek
+1 received by user: 21

Trusted

  Reply # 205504 6-Apr-2009 11:10
Send private message

Just added this to my plan..

The CSR said there was another freetxt service to check data plan/usage. "mydata" (or something like that, he didn't spell it) to either 756 or 777... doesn't seem right to me - and if I try it I get a "couldn't understand your request" txt in response. Any idea Johnr?




contentsofsignaturemaysettleduringshipping


27163 posts

Uber Geek
+1 received by user: 6593

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 205505 6-Apr-2009 11:10
Send private message

simon14:
sbiddle:
hairy1: If it is halfway through the billing cycle the data and cost will be prorated. I signed up but the CSR said it had to go to another department for activation and I would receive a message when it was active.


CSR I spoke to did it straight away and about 2 mins later my balance was 100MB.



So are you saying they didn't prorate your data?


I don't believe data addons ever have been prorated. I could be wrong on this though..

970 posts

Ultimate Geek

Trusted
Vodafone

  Reply # 205521 6-Apr-2009 12:22

Anyone wanting to sign up (and who is on account) can do so over the phone by free calling 678.

That gets you right through to the provisioning team so they can sort you out.

Cheers

Paul




Paul Brislen
Head of Corporate Communications
Vodafone

http://forum.vodafone.co.nz


:)
2896 posts

Uber Geek
+1 received by user: 98

Subscriber

  Reply # 205556 6-Apr-2009 15:38
Send private message

PaulBrislen: Anyone wanting to sign up (and who is on account) can do so over the phone by free calling 678.

That gets you right through to the provisioning team so they can sort you out.

Cheers

Paul


Maybe Paul could clear up whether they're meant to only alocate a few MB for a part month, or whether thats only for phone minutes etc. and NOT data?


(Apologies if this isnt that clear, had a loooooong day. :P)





dan

967 posts

Ultimate Geek
+1 received by user: 88


  Reply # 205559 6-Apr-2009 15:55
Send private message

also waiting to hear that answer, as new month starts in 3 days. obviously dont want to have to pay a full month and use 100MB in 3 days.



1852 posts

Uber Geek
+1 received by user: 25

Trusted

  Reply # 205564 6-Apr-2009 16:13
Send private message

I just signed up and they said i can either wait till my billing cycle and have it added then OR they can add it now and charge me a part monthly fee and recalculate the data to match.

mjb

922 posts

Ultimate Geek
+1 received by user: 21

Trusted

  Reply # 205565 6-Apr-2009 16:15
Send private message

My billing day was ~2 days ago.. my account currently has about $8.50 of 'unbilled calls', which equates to slightly less than the $8.89 which is $10 including GST.

From that I'd hypothesize that the plan was added as extra unbilled balance, but at a part month cost. I do have a full 100MB available, so that potentially means that the data isn't prorated, but the cost is. Don't hold me to that :)

Paul/John, does this sound right or wrong?




contentsofsignaturemaysettleduringshipping


:)
2896 posts

Uber Geek
+1 received by user: 98

Subscriber

  Reply # 205566 6-Apr-2009 16:16
Send private message

simon14: I just signed up and they said i can either wait till my billing cycle and have it added then OR they can add it now and charge me a part monthly fee and recalculate the data to match.


oh okay, strange. they asked me the same, only, not about recalculating it.

They have given me 100mb, which to be honest, im not worried about it, because my bill doesnt roll over till 23rd.

thanks for finding that out





2738 posts

Uber Geek
+1 received by user: 370

Trusted
Lifetime subscriber

  Reply # 205571 6-Apr-2009 16:22
Send private message

Are you guys getting your data balances through 777 text BAL? I have been told my data plan was added and I could start using it but no data balance on 777 and my unbilled balance is heading North.




My views (except when I am looking out their windows) are not those of my employer.

:)
2896 posts

Uber Geek
+1 received by user: 98

Subscriber

  Reply # 205572 6-Apr-2009 16:26
Send private message

hairy1: Are you guys getting your data balances through 777 text BAL? I have been told my data plan was added and I could start using it but no data balance on 777 and my unbilled balance is heading North.


I am getting mine through that service.

Bal remaining untill 22/04/09:
Mthly anytime nat. mins: 16
Mthly anytime nat. vf-vf mins: 168
Mthly vf-vf TXTs: 1688
Mthly approx. MBs: 93


my service was activated at 8.09am this morning. two minutes after i spoke to the CSR.

Pretty good, I must say.

Was told to set the APN, turn the phone off for 2 minutes, and then turn it on again.

Whala! All is go!







1852 posts

Uber Geek
+1 received by user: 25

Trusted

  Reply # 205573 6-Apr-2009 16:26
Send private message

How long ago did you sign up?

I signed up about 10 mins ago, they told me it would take 30 minutes to process.


2738 posts

Uber Geek
+1 received by user: 370

Trusted
Lifetime subscriber

  Reply # 205574 6-Apr-2009 16:29
Send private message

This morning at 9 am... Cry




My views (except when I am looking out their windows) are not those of my employer.

:)
2896 posts

Uber Geek
+1 received by user: 98

Subscriber

  Reply # 205575 6-Apr-2009 16:31
Send private message

hairy1: This morning at 9 am... Cry



Might i suggest logging into the My Vodafone section of the website, and 'Managing your Account'

There i can also see my balance of MB's.

If they are not showing, it must not be active on your number.. ring and find out :)







1852 posts

Uber Geek
+1 received by user: 25

Trusted

  Reply # 205576 6-Apr-2009 16:33
Send private message

Apologies everyone, the info i received from Vodaofne was slightly wrong (for the better)

I've been charged $5.37 (excluding GST) as a part monthly charge for the Broadband Lite addon, however when i login to my account, it states:


Free Anytime MBs  100 of  100  Expires On: 24/04/09


It appears you are charged for a part month, but recieve the full month of data :)


1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | ... | 16
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.