wcdma 900

Forums › Vodafone New Zealand (including Vodafone, WxC, Farmside) › wcdma 900

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8

Affiliate link

Affiliate link: Buy anything now at AliExpress.

quickymart

8754 posts

Uber Geek

ID Verified

#261860 6-Oct-2009 21:42

Is there any convenient self-service way (online preferably) to change my data plan, or do I need to call 678? This is for on-account, by the way.

michaelmurfy

/dev/ttys0
10975 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#261871 6-Oct-2009 22:24

Just go into the shop, it's easy.

Michael Murphy | https://murfy.nz | https://keybase.io/michaelmurfy - Referral Links: Sharesies | Electric Kiwi
Are you happy with what you get from Geekzone? Please consider supporting us by making a donation.

quickymart

8754 posts

Uber Geek

ID Verified

#261874 6-Oct-2009 22:32

I don't always have the time to go into a shop, I work long hours most days. I was looking for something where I could do it myself. Thanks anyway.

michaelmurfy

/dev/ttys0
10975 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#261875 6-Oct-2009 22:34

You could try phoning them on 777 and asking them to do it? Best time to call is usually between 10am --> 12pm I have found.

quickymart

8754 posts

Uber Geek

ID Verified

#261878 6-Oct-2009 22:42

Thanks, but you're missing the point. I want to be able to login online and make the change in My Vodafone. I already know I can do it by calling 678/777 etc, and thanks for the suggestions, but I'm looking for a self-service option where I don't have to call someone or go into a shop. While those might be the best and easiest options for you, I'm not always near a shop, and I don't always have time to hang around waiting on the phone. I do however always have an internet connection handy - that would be very convenient to make any plan changes like this.

What if I need to upgrade my data allowance at 10:45 at night? No one's going to answer the phone then, and I doubt any shops would be open at that time. It would be great, however, to get online and make such a change.

If there's no way to do it online at the present time, then I guess that's that. But I thought John might know or be aware of something happening shortly to allow customers to do this.

michaelmurfy

/dev/ttys0
10975 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#261885 6-Oct-2009 22:52

I don't think there are some other ways.

Btw, I do work in the shop so I just make the changes myself lol.

quickymart

8754 posts

Uber Geek

ID Verified

#261887 6-Oct-2009 22:55

I know, you said so on the last page :)
If that's the case (can't make changes yourself), that's a shame - self service is really good, IMO.

johnr

19282 posts

Uber Geek
Inactive user

#261927 7-Oct-2009 07:44

changing data plans requires a call to 777 during business hours

Wob

310 posts

Ultimate Geek

NBN Co

#263869 14-Oct-2009 14:07

Remarkables Shopping Centre (Frankton, beside Queenstown airport) just went live.

I know its a 2100MHz site, but this seems like the forum for this sort of announcement!!

Now based in Perth WA.

quickymart

8754 posts

Uber Geek

ID Verified

#266726 25-Oct-2009 19:40

Hey John (or any VF coverage person) is there supposed to be 3G coverage at the ferry terminal at Matiatia on Waiheke Island? This afternoon all I could get was GPRS.

Also...is there supposed to be continuous 3G coverage across the Hauraki Gulf, when coming in on the ferry from Waiheke to Auckland? I found it very flakey and unreliable, yet my cellphone had a full GSM signal for most of the journey.

michaelmurfy

/dev/ttys0
10975 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#266729 25-Oct-2009 20:45

quickymart: Hey John (or any VF coverage person) is there supposed to be 3G coverage at the ferry terminal at Matiatia on Waiheke Island? This afternoon all I could get was GPRS.

Also...is there supposed to be continuous 3G coverage across the Hauraki Gulf, when coming in on the ferry from Waiheke to Auckland? I found it very flakey and unreliable, yet my cellphone had a full GSM signal for most of the journey.

Take a look at http://www.vodafone.co.nz/coverage/

Coverage also depends how many people are connected to that cell site, think of it like a bubble (More users, bubble shrinks) - From the looks of things it looks pretty much full 3G Extended (900MHz 3G if your phone / device supports it) and also 3G 2100MHz. But i'm no expert on Auckland.

andrewcnz

953 posts

Ultimate Geek

#266734 25-Oct-2009 21:01

quickymart: Hey John (or any VF coverage person) is there supposed to be 3G coverage at the ferry terminal at Matiatia on Waiheke Island? This afternoon all I could get was GPRS.

Also...is there supposed to be continuous 3G coverage across the Hauraki Gulf, when coming in on the ferry from Waiheke to Auckland? I found it very flakey and unreliable, yet my cellphone had a full GSM signal for most of the journey.

Looking at the coverage tool, at Matiatia 3G is very poor but strong GSM.
Also GSM is strong but 3G is very patchy on the water a lot shading from the surrounding islands.

quickymart

8754 posts

Uber Geek

ID Verified

#266743 25-Oct-2009 21:32

Roger that.

johnr

19282 posts

Uber Geek
Inactive user

#266756 25-Oct-2009 22:50

quickymart: Hey John (or any VF coverage person) is there supposed to be 3G coverage at the ferry terminal at Matiatia on Waiheke Island? This afternoon all I could get was GPRS.

Also...is there supposed to be continuous 3G coverage across the Hauraki Gulf, when coming in on the ferry from Waiheke to Auckland? I found it very flakey and unreliable, yet my cellphone had a full GSM signal for most of the journey.

Radio waves and water do not mix well

michaelmurfy

/dev/ttys0
10975 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#266768 25-Oct-2009 23:37

johnr:
quickymart: Hey John (or any VF coverage person) is there supposed to be 3G coverage at the ferry terminal at Matiatia on Waiheke Island? This afternoon all I could get was GPRS.

Also...is there supposed to be continuous 3G coverage across the Hauraki Gulf, when coming in on the ferry from Waiheke to Auckland? I found it very flakey and unreliable, yet my cellphone had a full GSM signal for most of the journey.

Radio waves and water do not mix well

So you don't recommend talking on the Vodafone XP3 Underwater? I have always wanted to try that :/

1 | 2 | 3 | 4 | 5 | 6 | 7 | 8