Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
124 posts

Master Geek
+1 received by user: 1


  # 249956 23-Aug-2009 23:10

Still no further progress here; if anything the reverse - been an absolute nightmare today with web pages not loading and e.g. Google taking >1 min to load up...was thinking a dial-up account might be a good interim solution !!

I've sent TCL a Wireshark comparison of a short d/l attempt session both from my home location & from a working TC client just down the road, see if that provides a clue (apart from a huge number of errors, re-tries on "my" trace) - oh and useable downloaded file from the "away" location rather than the corrupted 17MB "virtual paperweight" I get chez nous.

@ bigheadren, any resolution with you?

IG

124 posts

Master Geek
+1 received by user: 1


  # 249958 23-Aug-2009 23:15



Still no progress here, in fact the opposite. Access has been an nightmare all day today, web pages failing to load, even Google taking > 1 min

Sent TCL a couple more Wireshark traces Friday, a failed download attempt from home then the same session repeated (with a successful d/l resulting) at a working TC client just down the road.

@bigheadren - any resolution with you?

IG

sorry, duplicate post - first time I hit "Post" it all just hung up; on re-visiting thread didn't look like msg had posted hence second (shorter!) version. Did I see KOL offering a dial-up option on tv last week..?

 
 
 
 




8 posts

Wannabe Geek


  # 250323 25-Aug-2009 11:43
Send private message

Yesterday I had lengthy chat with a Telstraclear technician over the phone. He was pretty confident that it was a "packet loss issue", and he changed my IP address and gateway.

I never thought I would say this but I think my problem is finally gone. No trouble loading any webpages and I'm able to stream video again. I'll be keeping a close eye on my connection but so far I'm optimistic.

I hope that helps you Soleil, any updates with your issue?

6760 posts

Uber Geek
+1 received by user: 630

Trusted
Subscriber

  # 250325 25-Aug-2009 11:48
Send private message

Yesterday I had lengthy chat with a Telstraclear technician over the phone. He was pretty confident that it was a "packet loss issue", and he changed my IP address and gateway.


Well based on what you have said previously there definitely appears to be a packet loss issue no matter which way you look at it. However by changing IP and gateway are they suggesting they have a rouge gateway thats being hammered by something untoward, or just faulty. All seems a bit odd.

Cyril

124 posts

Master Geek
+1 received by user: 1


  # 250788 26-Aug-2009 19:33

@bigheadren, only updates that TCL have tried another couple of things (+ swap modem & + alt IP address). If it were a rogue g/w issue (per cyril17, thx for input) then this should have fixed things as it seems to have with yours. Unfortunately...not here.
Apologies for the delay in updating - even had issues posting replies here as above.

As I've now hijacked 2 threads I had better post an intro too

IG

2355 posts

Uber Geek
+1 received by user: 413

Trusted
Subscriber

  # 251651 30-Aug-2009 02:19
Send private message

cyril7:
Yesterday I had lengthy chat with a Telstraclear technician over the phone. He was pretty confident that it was a "packet loss issue", and he changed my IP address and gateway.


Well based on what you have said previously there definitely appears to be a packet loss issue no matter which way you look at it. However by changing IP and gateway are they suggesting they have a rouge gateway thats being hammered by something untoward, or just faulty. All seems a bit odd.

Cyril


It does sometimes happen that one interface will simply develop errors for no apparent rason. Sometimes the best you can do is log a ticket with your equipment vendor and hope that they actually comeback with something usefull for you or simply not use that port /interface,

Its interesting how they said that there is not a capacity issue (assuming bandwidth) but yet ICMP packets are being de-prioritised. While ICMP packets are often de-prioritised on some equipment as a measure to fend off some types of DOS attackets, so the switch/router must be handeling a fair few packets per second more than they'd like.

Good to see that the issue appers to have been identified by T/C

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Dunedin selects Telensa to deliver smart street lighting for 15,000 LEDs
Posted 18-Jul-2019 10:21


Sprint announces a connected wallet card with built-in IoT support
Posted 18-Jul-2019 08:36


Educational tool developed at Otago makes international launch
Posted 17-Jul-2019 21:57


Symantec introduces cloud access security solution
Posted 17-Jul-2019 21:48


New Zealand government unveils new digital service to make business easier
Posted 16-Jul-2019 17:35


Scientists unveil image of quantum entanglement
Posted 13-Jul-2019 06:00


Hackers to be challenged at University of Waikato
Posted 12-Jul-2019 21:34


OPPO Reno Z now available in New Zealand
Posted 12-Jul-2019 21:28


Sony introduces WF-1000XM3 wireless headphones with noise cancellation
Posted 8-Jul-2019 16:56


Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20


New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09


ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05


New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.