mattbush: I am not changing anything...
If performance has been bad for months and communication has been non existant... why put up with it?
You're all starting to remind me of the people who stuck Xnet for ages despite the atrocious international performance.. they complained and complained everywhere instead of doing the most effective thing which is vote with your wallet and change provider.
You're all enabling this type of sterotypical kiwi style dark ages poor service by sticking with them.
I believe Maxnet have the highest ISP average for youtube performance that I've seen. They have multiple transit providers, they offer naked ADSL and peer with APE/WIX unlike Telecom/Telstra.
Currently they appear to be the "pay a bit more per GB and get a quality service" option for ADSL.