Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1242 posts

Uber Geek
+1 received by user: 62


# 41194 11-Sep-2009 10:37
Send private message

Just out of the blue the last 3 days, I have been getting multiple texts per day on my vodem, saying messages like this:


As @ 11-09-2009 10:22 your daily data usage has passed 8MB. This alert is a guide only for casual data users. FreeTXT 'STOP' to opt out of this message.

How do I stop them? The trouble is, the text messages have no reply to number, so if I click reply and send message STOP, then it says cannot send - no to number entered. So which number do I text STOP to?


Create new topic
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 255005 11-Sep-2009 13:01
Send private message

tracking down short code now

John

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


# 255006 11-Sep-2009 13:06
Send private message

To start receiving txt notifications, send OPTIN to shortcode 795

To stop receiving txt notifications, send STOP to shortcode 795

John

 
 
 
 


19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 255010 11-Sep-2009 13:28
Send private message

Message content will be updated next week



1242 posts

Uber Geek
+1 received by user: 62


  # 255012 11-Sep-2009 13:47
Send private message

Thanks for that. By message content will be updated, do you mean to include the 795, or to something more relevant to me being on plan (ie trying to decide whether to stop now or wait for the updated content, whatever that may be?).

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 255016 11-Sep-2009 14:10
Send private message

Will include the number 795 in the message

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 255081 11-Sep-2009 20:23
Send private message

Just tested and alert content is now updated

John



1242 posts

Uber Geek
+1 received by user: 62


  # 255093 11-Sep-2009 21:00
Send private message

Thanks for your help. I have disabled it.

 
 
 
 


70 posts

Master Geek


  # 255182 12-Sep-2009 14:13
Send private message

Hi, Not wanting to hijack your thread but I got the same message yesterday (or the day before, can't quite remember exactly) warning me I've reached 8MB for the day, but I'm on the 10/100mb thing.

Funnily enough it's the first one I've ever recieved, never got them when I was on the casual 1 for 10 rate..

<confused>




19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


# 255184 12-Sep-2009 14:18
Send private message

littlescott: Hi, Not wanting to hijack your thread but I got the same message yesterday (or the day before, can't quite remember exactly) warning me I've reached 8MB for the day, but I'm on the 10/100mb thing.

Funnily enough it's the first one I've ever recieved, never got them when I was on the casual 1 for 10 rate..







If you read the SMS it advises for casual data users if your not ignore it or stop the alert

John

59 posts

Master Geek
+1 received by user: 1


  # 255251 12-Sep-2009 20:40
Send private message

How about Vodafone not being idiotic enough to send the text to users who are on a plan in the first place? What is the point of irritating your customers by sending them irrelevant usage alerts?

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  # 255267 12-Sep-2009 22:07
Send private message

aperfectcircle: How about Vodafone not being idiotic enough to send the text to users who are on a plan in the first place? What is the point of irritating your customers by sending them irrelevant usage alerts?


There is always one! Don't like the alert its free and its free to cancel and can be done in seconds

Right at this stage the alerts come out from a different server that does not know what data plan a customer is on

John

214 posts

Master Geek

Trusted

  # 255334 13-Sep-2009 11:38
Send private message

There's always one? Here's another.

Set your systems up correctly to identify different groups of customers, or customers on different plans, so you don't run the risk of confusing your customers.

The responsiblity should be on Vodafone to clearly communicate to the customers, (I'm sure there must be a communications policy at VFNZ H/O) rather than the customer having to opt out of an alert that's irrelavant to their plan and (initally) the content of the message wasn't even checked to make sure that the opt-out instructions were clear and complete!




------------------------------------------------------
David Elsbury
Freelance Lighting, Sound and AV Technician
"Technician like ninja... live in shadow, move in silence"


70 posts

Master Geek


  # 255366 13-Sep-2009 15:31
Send private message

johnr:
littlescott: Hi, Not wanting to hijack your thread but I got the same message yesterday (or the day before, can't quite remember exactly) warning me I've reached 8MB for the day, but I'm on the 10/100mb thing.

Funnily enough it's the first one I've ever recieved, never got them when I was on the casual 1 for 10 rate..







If you read the SMS it advises for casual data users if your not ignore it or stop the alert

John


Hi John, I will do (send stop to the number) but i'm a little confused as to why I've started receiving them now, as I've said I've never got them before (even when using 10mb for 1$) and they seem a little pointless for daily usage when I'm using 100mb for 10$ and not the 10 for 1$ within a day.

Cheers,

Scott


Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Scientists unveil image of quantum entanglement
Posted 13-Jul-2019 06:00


Hackers to be challenged at University of Waikato
Posted 12-Jul-2019 21:34


OPPO Reno Z now available in New Zealand
Posted 12-Jul-2019 21:28


Sony introduces WF-1000XM3 wireless headphones with noise cancellation
Posted 8-Jul-2019 16:56


Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20


New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09


ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05


New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35


Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39


TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18


E-scooter share scheme launches in Wellington
Posted 17-Jun-2019 12:34


Anyone can broadcast with Kordia Pop Up TV
Posted 13-Jun-2019 10:51


Volvo and Uber present production vehicle ready for self-driving
Posted 13-Jun-2019 10:47


100,000 customers connected to fibre broadband network through Enable
Posted 13-Jun-2019 10:35


5G uptake even faster than expected
Posted 12-Jun-2019 10:01



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.